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Brandon Tomes Subaru

McKinney, TX

4.8
1,517 Reviews
Our highly trained sales staff has earned a credible reputation with their years of service and commitment. Our goal is to make sure that each of our customers receive the quality service that we have built our name on. We offer an extensive inventory available at competitive prices. However, our support does not end after the sale has taken place. We take pride in keeping cars in the same condition in which they rolled off our showroom floor. Don't take our word for it; we let our sales, service and parts departments speak for themselves. Are You Curious About Brandon Tomes Subaru? Here's more About the Experience We Offer our McKinney, Dallas, Fort Worth, Sherman and Allen, TX, Drivers Here at Brandon Tomes Subaru, we're committed to providing our McKinney, Dallas, Fort Worth, Sherman, Frisco, and Allen, TX, drivers with the ultimate dealership experience. From a comprehensive selection of new Subaru models and budget-friendly used cars to car loans and Subaru leases and friendly service, there's a variety of reasons why our customers continue to return to our conveniently located showroom. Whether you're in the market for a new or pre-owned vehicle, or you simply need the assistance of our car service and maintenance team for the one you already enjoy driving, our team will provide you with high-quality customer service that you deserve. From the moment you walk into our showroom to the moment you walk out the doors, the Brandon Tomes Subaru team will provide you with the continued service you need to enjoy every mile. Are you interested in learning more about our offerings or rich-history? Consider joining us at 1100 S Central Expy McKinney, TX, where we're a just a quick drive away from Dallas, Fort Worth, Sherman and Allen, TX. We truly look forward to assisting you today and in the future with all of your automotive needs!
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4660 State Highway 121

McKinney, TX

75071

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Showing 1,517 reviews

January 25, 2023

Russell is always very helpful and knowledgeable. He always works with our schedule. He goes above and beyond. More

by gkloiselle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Brandon Tomes Subaru responded

gkloiselle, thank for you for sharing 5-stars! We're glad to hear Russell is always helpful and knowledgeable! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

January 25, 2023

Always and all ways this dealership provides service for my Outback with exceptional quality and quick availability.. More

by dmoore_msq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben McCabe
Jan 26, 2023 -

Brandon Tomes Subaru responded

dmoore_msq, thank for you for sharing 5-stars! We're glad to hear our team always provides exceptional service! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

January 24, 2023

Service seemed overpriced and overbooked. Had to leave car for several days just to set it diagnosed. More

by PAULJKASPER56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russel Lilly
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Brandon Tomes Subaru responded

PaulJKasper56, we apologize that your experience with us took longer than anticipated and want you to know that we have been busier than normal in the service drive and we're doing everything we can to expedite. We appreciate your business and your feedback and want you to know what we're passing your feedback along to our leadership for review. If you need a status or would like to discuss your expeirence, you may always reach out Service Director, Edmond Elder at eelder@brandontomessubaru.com or 214-544-5156. Talk soon. Best wishes!

January 24, 2023

Excellent as always. Worked with my schedule and gave me a very cool loaner car to drive. Service crew was friendly and professional. Dealership very clean. More

by mellemel1326
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben McCabe
Jan 24, 2023 -

Brandon Tomes Subaru responded

mellemel1326, thank for you for sharing 5-stars! We're glad to hear our team is friendly and professional! We appreciate your praise and look forward to serving you additionally in the future. Take care!

January 23, 2023

Customer service was great. They picked me up and took me to the dealership to pick up my new car. No hassle, great experience.. More

by Pam.sadeghi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Shiraishi
Jan 23, 2023 -

Brandon Tomes Subaru responded

Pam, thank for you for sharing 5-stars! We're pleased to hear our team provided great customer service! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

January 23, 2023

Harman was very helpful and patient and got us the right car for my mother. Thank you! More

by DCARPENTER1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harman Hasad
Jan 23, 2023 -

Brandon Tomes Subaru responded

DCAARPENTER1, thank for you for sharing 5-stars! We're happy to hear Harman is helpful and patient! We appreciate your praise and look forward to serving you additionally in the future. Take care!

January 23, 2023

Russell went above and beyond to help us get our daughters car repaired and safe for our daughters return to college. He has gone above and beyond for us. More

by SDBRACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell
Jan 23, 2023 -

Brandon Tomes Subaru responded

SDBRACK, thank for you for sharing 5-stars! We're pleased to hear Russell went above and beyond to get your vehicle repaired! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

January 22, 2023

Process took all afternoon. .. test drove two vehicles total and were there around 7 hours. Would love to not spend our entire afternoon there More

by NaA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NA
Jan 24, 2023 -

Brandon Tomes Subaru responded

NaA, we appreciate your business and apologize that your experience shopping with us took longer than anticipated. We are passing your feedback along to our leadership and want you to know we look forward to providing you more expeditious experiences moving forward. Thanks for shopping with us and taking time to share details. Best wishes!

January 22, 2023

I depend on Benjamin to give good service advice. The two young men who drove me home and picked me up were excellent drivers and pleasant. All your service employees look out for older and disable More

by bsharp309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin McCage, Roberto, Andreis
Jan 23, 2023 -

Brandon Tomes Subaru responded

bsharp309, thank for you for sharing 5-stars! We're happy to hear Benjamin is dependable and the rest of our team are considerate! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

January 22, 2023

Excellent team work by the Brandon Tomes team to close the deal with in 2 hours of visiting showroom. It was a visit to test Subaru vehicles and then head to other brand cars for test drive, but then that More

by leenaj102002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Tomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Shiraishi
Jan 23, 2023 -

Brandon Tomes Subaru responded

leenaj102002, thank for you for sharing 5-stars! We're happy to hear our staff provided excellent teamwork to close the deal! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

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