Brandon Tomes Subaru

I am glad I returned Justin Bunker's call! I'm not big on car sales people contacting me with their "good deals". BUT I am REALLY GLAD that I returned Justin Bunker's call! Justin, the Brand I'm not big on car sales people contacting me with their "good deals". BUT I am REALLY GLAD that I returned Justin Bunker's call! Justin, the Brandon Tomes sales person reached out on e-mail (I deleted them) and phone (I let it go to voice mail) only a few times in the week or so that I began looking to maybe replace my wife's 2011 Outback (nothing wrong with it). When I did pick up a call from Justin, a really PLEASANT PERSON providing GOOD INFORMATION was on the other end of the line! Since it was almost the last day of the month, I figured it was worth a drive to Brandon Tomes in McKinney TX. I did return to the FANCY SUBARU DEALERSHIP where we purchased our first Outback in late 2010. The slightly longer drive to McKinney became a nonissue, as I found Brandon Tomes Subaru to be a FRIENDLY yet LOW KEY. Justin gave me plenty of time to walk around the Lot & then when we met, he started telling/showing me a few things (that I didn't know) about the Outback 2.5i Touring we were interested in. A short test drive helped me understand HOW MUCH BETTER THIS OUTBACK WAS, from our 2010 (quieter, quicker, more comfortable, better MPG, many more USEFUL comfort & SAFETY FEATURES). The car also seemed to be a bit more expensive than our last Outback purchase. I'm sure this is a Subaru thing and NOT THE DEALERS doing. I also understand that as you move up choosing more "gotta have" options, things can quickly get pricey. This seems to be the way all dealer brands work these days.. The GOOD THING was that with EOM incentives and a REALLY HELPFUL sales person, I got the price I wanted with more features than expected!! We finalized the deal that afternoon, WITHOUT ANY GOING BACK & FORTH OVER PRICE. If you do your homework before coming to the dealership, it will be much easier for all parties. So in just a few hours, we got the car we wanted at a price better than expected from a really nice dealership and a REALLY GREAT SAELS PERSON, Justin Bunker!! More

Great service Joe Rigali was a great help for my purchase. He was honest and upfront about everything. He was able to provide me different options and was very kno Joe Rigali was a great help for my purchase. He was honest and upfront about everything. He was able to provide me different options and was very knowledgeable about their inventories. Will definitely recommend this dealership and Joe. More

Great service and experience. Have purchased 3 vehicles from Brandon Tomes Subaru and have to tell you my experience has always been amazing. From the service department as well as Have purchased 3 vehicles from Brandon Tomes Subaru and have to tell you my experience has always been amazing. From the service department as well as the salesman I work with. KPerdue More

Great customer service The finance manager Miguel went above and beyond to get my son the best interest rate possible. Great customer service from the sales guy .....best w The finance manager Miguel went above and beyond to get my son the best interest rate possible. Great customer service from the sales guy .....best we ever had at a dealership.... More

I had a great experience. In and out without any hassles. I would recommend everyone that I worked with here. All very knowledgeable and professional. I didn't feel any high pressure tactics and I was not rus I would recommend everyone that I worked with here. All very knowledgeable and professional. I didn't feel any high pressure tactics and I was not rushed into a decision. More

Amazing purchasing experience!!!! Everyone was professional, knowledgeable, friendly and just great to work with - Sales - Roger; Mike and Miguel in Finance. Roger went above and beyo Everyone was professional, knowledgeable, friendly and just great to work with - Sales - Roger; Mike and Miguel in Finance. Roger went above and beyond to ensure that we got the vehicles we were looking for (2017 Crosstrek & 2011 Chevrolet Silverado). No heavy pressure sales tactics, this was probably the easiest car buying experience we've had. We're looking forward to sharing stories and getting to know Roger better when he joins us for some fishing trips on Lake Texoma! More

superb service We drover 280 miles to get our Subaru and absolutely love it. We had the best young man helping us. I can't call him a salesman, because salesmen ar We drover 280 miles to get our Subaru and absolutely love it. We had the best young man helping us. I can't call him a salesman, because salesmen are pushy and he/they were not pushy at all! We talked, texted and emailed for a couple of days before and they gave us the best price and made our trip well worth while for traveling that far. They had everything ready for us to sign and the transaction was smooth as silk. Sam even went with us to return our rental car and waited patiently while I did the return inspection and signed papers with enterprise. Mike in finances was quick with getting us up to his office and wonderful at explaining all the warranty options (especially in layman terms).Dana even helped link the bluetooth up for us. All of the employees that passed us, stop to say "hi" even the managers. It is a very warm and friendly place. More

Impressive vehicle, professional salesmanship! This dealer provided a professional and efficient approach to the often difficult car purchase decision. It wasn't the closest dealer to me but they This dealer provided a professional and efficient approach to the often difficult car purchase decision. It wasn't the closest dealer to me but they met all my needs in a reasonable time frame. Roger Venegas, Mike Wilson, and many others provided interesting information concerning my first purchase of a Subaru. I will recommend Tomes Subaru to my friends and family. More

Knowledgeable, friendly, fair, & easy to work with. We had a great experience! Justin B. was great. I hate it when my research allows me to know more about a vehicle than the salesman. That didn't ha We had a great experience! Justin B. was great. I hate it when my research allows me to know more about a vehicle than the salesman. That didn't happen with Justin. Knew everything there was to know about the vehicles we looked at, and I learned even more from him. He wasn't pushy, and was easy to work with. The negotiation and purchase was easy. Their starting price was a few dollars below what my research said would be a great price. I appreciate a dealer giving me their best price up front. That's who I want to do business with. Bought the car the next day and was in and out of the dealership in under an hour. I highly recommend Brandon Tomes Subaru and our sales rep, Justin, in particular. More

Phenomenal Service, Excellent Car This is my second Subaru and I'm absolutely in love. Roger was so helpful and knew everything there was to know about Subaru. He was so patient and he This is my second Subaru and I'm absolutely in love. Roger was so helpful and knew everything there was to know about Subaru. He was so patient and helpful, the experience could not have been better. More