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Brandon Tomes Subaru
McKinney, TX
1,782 Reviews
At Brandon Tomes Subaru, our
experienced team is committed to delivering exceptional customer service
before, during, and after the sale. We offer a wide selection of new Subaru
models and quality pre-owned vehicles at competitive prices, along with
flexible financing and expert service to keep your vehicle performing its
best.
Proudly serving McKinney, Dallas, Fort Worth, Sherman, Frisco, and Allen,
TX, we're dedicated to making every visit a positive experience. Whether
you're shopping for your next vehicle or visiting for maintenance, you can
count on our team for the quality, value, and support that have earned the
trust of drivers throughout North Texas.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,782 reviews
March 02, 2026
Horrible dealership, travel the extra miles to a different one. Purchased an accessory with a new vehicle and realized that it did not have it in the vehicle. Contacted the salesman to get the item different one. Purchased an accessory with a new vehicle and realized that it did not have it in the vehicle. Contacted the salesman to get the item that was paid for and not received. salesman said ill have it for you to pick up. Drive 20 min up there to retrieve he is not there, but the incompetent saleswoman was no help at all. she went to the mangers behind the glass 2x and would come back reporting they know nothing. I explain what the cheap overpriced item is for who and what vehicle and they want phone numbers and proof of a cheap item. Managers never came out from behind the glass to speak to me and then when contacted via phone giggled at the situation and said patience is a virtue. Disrespectful to a customer that should of had it in the car to begin with, and should of tried to make things right with a cheap item fix. Do not purchase a vehicle from here. They will sit back and laugh at ripping people off. More
by marcus.harmon03
Employees Worked With
March 01, 2026
Chris did a fantastic job. He listened to my needs in a car and ended up making the sale. He reviewed everything and helped me set up My Subaru. Addison the same. Took the He listened to my needs in a car and ended up making the sale. He reviewed everything and helped me set up My Subaru. Addison the same. Took the time to go over the financing and my options. Would recommend Chris and your dealership to friends and family. More
by rzaike
Verified CustomerFebruary 27, 2026
Spectacular customer care from the whole team my next vehicle purchase starts here had some minor set backs but from start to finish every team member I worked with did everything they could to get me i vehicle purchase starts here had some minor set backs but from start to finish every team member I worked with did everything they could to get me in a car that was for me the best fit More
by cameronanunn
Employees Worked With
Other Employees :
Okla Ogwudile
February 26, 2026
Nice, professional, polite, good communication, patience , informative approach, helpful to navigate every feature and financing option. , informative approach, helpful to navigate every feature and financing option. More
by VIETANGUYEN66
Employees Worked With
February 25, 2026
My experience with the sales staff wasn't the best, BUT just let me say that the shining bright star of the dealership is Keisha ,she is knowledgeable, personable and communicates well.she was the very be just let me say that the shining bright star of the dealership is Keisha ,she is knowledgeable, personable and communicates well.she was the very best of my experience. Tha k you Keisha. More
by shieldsbarrie
Employees Worked With
February 20, 2026
James was very informative, personable, and sold us on a 2026 Ascent Premium. The process felt very fluid, and we walked out the door more than happy. We can’t say that for the other dealerships we have dea 2026 Ascent Premium. The process felt very fluid, and we walked out the door more than happy. We can’t say that for the other dealerships we have dealt with over the years. More
by cclally
February 19, 2026
The most painless car buying experience I have ever had. I would definitely recommend Jamie to others. Awesome to work with! I would definitely recommend Jamie to others. Awesome to work with! More
by paulina lariz
February 17, 2026
James helped me find the right car for me and my family; I am blessed to have gone to Brandon Thomas. I was kindly greeted upon walking through the doors and warmed with generous offers on a new purchase. I I am blessed to have gone to Brandon Thomas. I was kindly greeted upon walking through the doors and warmed with generous offers on a new purchase. I highly recommend James, and the Brandon Thomas dealership! More
by Betty franks
Employees Worked With
February 16, 2026
Preston and Rolando were amazing. They made everything so easy and doubled up together to make everything faster for me as I have a very busy schedule. Very clean bathrooms as well They made everything so easy and doubled up together to make everything faster for me as I have a very busy schedule. Very clean bathrooms as well More
by John1992
February 11, 2026
From the start, James took the time necessary to discuss and then understand what my needs were. and then understand what my needs were. More
by tjtucke
Employees Worked With
