
Brandon Tomes Subaru
McKinney, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Bailey was great and for sure is 5 stars. Patrick (finance), I believe that is his name, leaves a lot to be desired. He first contact with me I took as arrogant and annoyed that I was trying Patrick (finance), I believe that is his name, leaves a lot to be desired. He first contact with me I took as arrogant and annoyed that I was trying to buy a car. He did mellow out throughout the transaction and gave me a couple of missed rebates, but he almost blew Baileys deal in the first 10 seconds of becoming involved. I would suggest if he is back off that he just stay in the back. More
Great customer service very knowledgeable of the products. The financial team was quick and efficient easiest carbide experience I’ve had. products. The financial team was quick and efficient easiest carbide experience I’ve had. More
All the people I have had interactions with have been very professional and willing to go the extra mile to ensure my satisfaction with my new Subaru. Cornelius, Patrick and Kaylah all are exceptional re very professional and willing to go the extra mile to ensure my satisfaction with my new Subaru. Cornelius, Patrick and Kaylah all are exceptional representatives of Brandon Tomes Subaru. More
I made an inquiry through the internet and was immediately contacted by Cornelius. I told him what I wanted and we set an appointment for the next day. From first contact until now, he has been th immediately contacted by Cornelius. I told him what I wanted and we set an appointment for the next day. From first contact until now, he has been the best and most professional. The managers went out of their way to find the exact car I wanted. It was there within a day of me asking. The purchasing process was quick and efficient. Cornelius even went out of his way to give my husband a ride from our insurance agents office back to the dealership. This is our third vehicle in 3 years to buy from Brandon Tomes Subaru. This dealership is the best! More
Russell provided me with excellent service. He Followed up and kept me notified at every step. Even after my vehicle was returned, he contacted the original technician to ensure that this visit He Followed up and kept me notified at every step. Even after my vehicle was returned, he contacted the original technician to ensure that this visit would solve the problem. More
When I arrived at the service department, Luis Carlos greeted me at the door. I had questions about the fog lights and my extended service agreement, which he was able to address. He set my expectations greeted me at the door. I had questions about the fog lights and my extended service agreement, which he was able to address. He set my expectations for the time I would have to wait, and when finished, he stepped me through the results of the maintenance visit. Very easy to work with. More
All the staff was very friendly, professional and helpful. Russell has been great with communication and making sure all my concerns were addressed. helpful. Russell has been great with communication and making sure all my concerns were addressed. More
Everyone in the service department is running around crazy. They need additional space to perform their tasks. Too clostraphobic for me. Great staff and took care of me. crazy. They need additional space to perform their tasks. Too clostraphobic for me. Great staff and took care of me. More