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Brandon Tomes Subaru
McKinney, TX
1,535 Reviews
Our highly trained sales staff has earned a credible reputation with their years of service and commitment. Our goal is to make sure that each of our customers receive the quality service that we have built our name on. We offer an extensive inventory available at competitive prices. However, our support does not end after the sale has taken place. We take pride in keeping cars in the same condition in which they rolled off our showroom floor. Don't take our word for it; we let our sales, service and parts departments speak for themselves.
Are You Curious About Brandon Tomes Subaru? Here's more About the Experience We Offer our McKinney, Dallas, Fort Worth, Sherman and Allen, TX, Drivers
Here at Brandon Tomes Subaru, we're committed to providing our McKinney, Dallas, Fort Worth, Sherman, Frisco, and Allen, TX, drivers with the ultimate dealership experience. From a comprehensive selection of new Subaru models and budget-friendly used cars to car loans and Subaru leases and friendly service, there's a variety of reasons why our customers continue to return to our conveniently located showroom.
Whether you're in the market for a new or pre-owned vehicle, or you simply need the assistance of our car service and maintenance team for the one you already enjoy driving, our team will provide you with high-quality customer service that you deserve.
From the moment you walk into our showroom to the moment you walk out the doors, the Brandon Tomes Subaru team will provide you with the continued service you need to enjoy every mile. Are you interested in learning more about our offerings or rich-history? Consider joining us at 1100 S Central Expy McKinney, TX, where we're a just a quick drive away from Dallas, Fort Worth, Sherman and Allen, TX. We truly look forward to assisting you today and in the future with all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,535 reviews
Verified Customer
June 07, 2023
Although the end goal for a sales person is to make the sale, Harman was courteous. He was knowledgeable of the product and considered the long term needs of the buyer. sale, Harman was courteous. He was knowledgeable of the product and considered the long term needs of the buyer. More
by CGREER052
June 07, 2023
Work completed in a timely manner without any issues. Service advisor Russell is awesome and really cares about his customers vehicles. Service advisor Russell is awesome and really cares about his customers vehicles. More
by RDTHOMAS1954
Employees Worked With
June 07, 2023
I have been with Subaru since 2020 and I will say that this visit was by far not what I was used to from Subaru. Everyone seemed extremely scattered and agitated. I only saw one familiar face. Once my Asc this visit was by far not what I was used to from Subaru. Everyone seemed extremely scattered and agitated. I only saw one familiar face. Once my Ascent was checked in, I had to wait about 30 min before a loaner was ready. I’ve never had to wait with a scheduled appointment. In the past I have always been given an Ascent since that’s what I drive. I went to do the walk around. The loaner was a Forester. Opened the door and had trash all in it and the drivers seat was filthy. I declined the loaner and asked for an Ascent. An Ascent was brought around. I took it but it had empty drink bottles under the seat, snack wrappers in the floorboard and not tidy. I have always loved my trips to Subaru service but something has changed and for the worse. More
by MBeck
Employees Worked With
Jonathan Daniells, Denise Watson
June 07, 2023
Great service representatives. Jonathan show his professional customer service and took care customer really well. Thank you! Jonathan show his professional customer service and took care customer really well. Thank you! More
by GEORGEZHUQI
June 07, 2023
Great experience! Everything was done perfectly! We get our cars serviced only here! We’ll keep coming back for more service! Everything was done perfectly! We get our cars serviced only here! We’ll keep coming back for more service! More
by DLARKINCYM
Employees Worked With
Hannah Borstmayer
June 05, 2023
Our lease experience couldn't have been better. We received great support from sales, sales management and finance. This is our third lease from Tomes and after this one is over, we will be back We received great support from sales, sales management and finance. This is our third lease from Tomes and after this one is over, we will be back for the fourth! More
by SKIP8
June 04, 2023
Awful experience. Keisha Broom called numerous times after a web inquiry I sent. Gave her all the info she asked for my trade in, ran my credit and never got back to Keisha Broom called numerous times after a web inquiry I sent. Gave her all the info she asked for my trade in, ran my credit and never got back to be after numerous request asking for updates on trading in my car. Would not recommend to anyone. Don’t waste your time, got immediate response back from Five Star Subaru, can’t recommend them enough. Avoid Brandon Tomes, complete waste of your time. More
by Brant
Employees Worked With
June 01, 2023
Saw that the vehicle I wanted purchase had an open recall. Was told by the salesman and the sales manager that they fixed. A week after purchase I found out they didn’t fix if. It was with the transmi recall. Was told by the salesman and the sales manager that they fixed. A week after purchase I found out they didn’t fix if. It was with the transmission too. Straight up lied to me. Said they fixed some other recalls but not that one. I asked for the service records to prove they fixed something. Been over a week. Still haven’t seen those records. Bought this truck sight unseen. (Bad Move) was told it was in immaculate condition. Well the bumper looks like it has been hit by gravel and they used touch up paint on it. I didn’t notice on delivery, just would have been nice to be told those things. This is a typical old school dealership. They will say anything to sell the vehicle. Shop elsewhere. More
by ptthompson2
