Brandon Tomes Volkswagen of McKinney
McKinney, TX
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I have bought two cars there and that experience has been fine. The service team, so far, has been fine. My issue is with Volkswagen company. The cars take more maintenance than other manufacturers I be fine. The service team, so far, has been fine. My issue is with Volkswagen company. The cars take more maintenance than other manufacturers I believe, and I believe that keeps maintenance costs at a higher level than others. But my real objection is losing my remote start. According to my window sticker, I paid $450 up front according to the OPTIONS section, and they took it away recently. There is nothing on the window sticker or in the manual that states the option is time limited. This one will probably be my last VW. More
Highly satisfied and would like to personally thank Bobby at the dealership for giving us such a wonderful car buying experience. I will definitely recommend this dealership. at the dealership for giving us such a wonderful car buying experience. I will definitely recommend this dealership. More
Jonathan Crooks and Garrett Bortz are absolutely incredible! Both of them extended courtesies to me and kept me up to date on the progress of my car being finished. Thanks gents for a job well don incredible! Both of them extended courtesies to me and kept me up to date on the progress of my car being finished. Thanks gents for a job well done! More
Took our Passat in for it’s 120,000 mile service. Greeted immediately and taken to our service accountant. All services explained, and there are a lot at that mileage. We were kept informed an Greeted immediately and taken to our service accountant. All services explained, and there are a lot at that mileage. We were kept informed and an extra need found was expected, and approved. Service completed on time and we picked up a sparkling clean car. Highly recommended. More
Waco in the service dept was great! They got us in and fixed the problem quick! We had a bad experience with another VW service dept and these guys got it taken care of in no time. They got us in and fixed the problem quick! We had a bad experience with another VW service dept and these guys got it taken care of in no time. More
Service is always exceptional and takes care of me no matter my issue. They always greet me courteously and while I wait for the car I am constantly reminded of the status and offered beverages. They t matter my issue. They always greet me courteously and while I wait for the car I am constantly reminded of the status and offered beverages. They take pride in their work and it shows. More

