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Brandon Tomes Volkswagen of McKinney

McKinney, TX

4.8
1,370 Reviews

3600 S Central Expy

McKinney, TX

75070

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Showing 1,370 reviews

August 11, 2026

Excelente esperienza, y atención. . de Esteban. Y Samuel muy buena atención y amabilidad, y buen servicio al cliente , real mente son para recomendarlos por su alta categoría en aten More

by lrosam056
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Benítez y Esteban Urena
August 06, 2026

The entire process was very easy. The staff was knowledgeable and helpful. The facility was comfortable while waiting for the service to be completed. More

by rebanderson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tj Ashraf, Carlos Benavides, Lane Morgan, Shane Potts, Garrett Bortz, Jonathan Crooks, Devon Hasik
August 05, 2026

Very happy with the communication and value provided. Service department is always accurate and helpful. My ID.Buzz is in good hands. More

by Britt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie, Jonathan Crooks
July 15, 2026

Very efficient and professional. Very little wait time and job was done within the time estimate. More

by tommysynan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Potts, Garrett Bortz, Jonathan Crooks, Devon Hasik
July 10, 2026

Chase in finance was amazing. Nassim did a great job not letting me get too nervous with the buying experience. Great overall experience. More

by Alissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nassir Gholam, Chase Windham
July 04, 2026

I like the friendship extension. and warranty system plus how easy especially Waco yea yea More

by melvindj5391
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waco
July 03, 2026

They were professional in their dealing. I was able to make the deal I wanted. Gary did an excellent job of handling my questions. More

by tlh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary
June 28, 2026

This dealership is amazing. Customer service is amazing. As soon I pull my car in, it was someone waiting to serve me. And while I was waiting, there was someone coming to check More

by Andrejohnsonfinance2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Bunker, Taylor Munden, Tj Ashraf, Carlos Benavides, Lane Morgan, Shane Potts, Garrett Bortz, Jonathan Crooks, Devon Hasik
June 27, 2026

The new GM is moving things in the right direction. Prior, service department had poor customer service and terrible communication skills. Now, they are getting better at communication, explaining time More

by Cedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dacota
June 26, 2026

Clean and Joshua is very much professional. Did the extra little things that matter. The sales reps were friendly. No appointment and still got last minute maintenance service. More

by Tjaramillo4431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Crooks
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