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Brandon Tomes Volkswagen of McKinney

McKinney, TX

4.7
1,356 Reviews

3600 S Central Expy

McKinney, TX

75070

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Showing 1,356 reviews

May 24, 2026

I have bought two cars there and that experience has been fine. The service team, so far, has been fine. My issue is with Volkswagen company. The cars take more maintenance than other manufacturers I be More

by llwiggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Potts, Garrett Bortz, Jonathan Crooks, Devon Hasik
May 22, 2026

10/10 shopping experience! Rudy was amazing! Would definitely come back and buy a car from him! More

by betsy.reynoso7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy & Sam
May 14, 2026

Highly satisfied and would like to personally thank Bobby at the dealership for giving us such a wonderful car buying experience. I will definitely recommend this dealership. More

by Sujeet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Heck
May 12, 2026

Jonathan Crooks and Garrett Bortz are absolutely incredible! Both of them extended courtesies to me and kept me up to date on the progress of my car being finished. Thanks gents for a job well don More

by zschochemark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Bortz, Jonathan Crooks
April 24, 2026

Took our Passat in for it’s 120,000 mile service. Greeted immediately and taken to our service accountant. All services explained, and there are a lot at that mileage. We were kept informed an More

by Brooks Witten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lane Morgan, Shane Potts, Garrett Bortz, Jonathan Crooks, Devon Hasik
April 21, 2026

Waco in the service dept was great! They got us in and fixed the problem quick! We had a bad experience with another VW service dept and these guys got it taken care of in no time. More

by HMeeks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Potts, Garrett Bortz, Jonathan Crooks, Devon Hasik
April 17, 2026

We had a great experience with John in the service department. Our car was back in action the same day. More

by ID.4 Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Crooks
April 16, 2026

WACO provided a great car servicing experience with care and detailed information on our car as the service progressed. More

by shirish.desai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waco Wright
May 23, 2025

Five stars for Kendrick! Very personable, friendly. Answered all our questions and showed us all features. More

by Ckief
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kendrick
May 23, 2025 -

Brandon Tomes Volkswagen of McKinney responded

Ckeif, thank you for sharing 5-stars! We're glad to hear Kendrick is personable and friendly! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

September 16, 2024

Service is always exceptional and takes care of me no matter my issue. They always greet me courteously and while I wait for the car I am constantly reminded of the status and offered beverages. They t More

by odiexjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Hasik
Sep 16, 2024 -

Brandon Tomes Volkswagen of McKinney responded

odiexjs, thank you for sharing 5-stars! We're glad to hear our service team is exceptional and courteous! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

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