
Brandon Tomes Volkswagen of McKinney
McKinney, TX
Filter Reviews by Keyword
By Type
Showing 1,348 reviews
While waiting for my sons car to be serviced i was looking at cars and thinking about replacing my truck with a car. David came over and answered all my questions and was very knowledgable. I was re looking at cars and thinking about replacing my truck with a car. David came over and answered all my questions and was very knowledgable. I was reviewing the web site and saw a used vehicle I was interested in and he was very helpful in helping me make the deal. More
I would HIGHLY recommend McKinney Volkswagen to anyone of my friends or family. The service I received was fabulous. From the first email to the last signature, Brenda was friendly and very helpful. Willy wa my friends or family. The service I received was fabulous. From the first email to the last signature, Brenda was friendly and very helpful. Willy was very friendly on the test drive and did not hassle me about anything. I did not know anything about volkswagens before I went in, and now I know a great deal. My next vehicle will also come from McKinney Volkswagen. Thank you so much. More
Dave Snow has always been attentive to our needs. It has been about 2 years since I purchased my new Jetta from Dave, the 10th VW I have purchased from him. I called Dave today because I needed a form from been about 2 years since I purchased my new Jetta from Dave, the 10th VW I have purchased from him. I called Dave today because I needed a form from the manufacturer regarding my last purchase. Dave was very helpful, and invited me stop by the dealership so that he could assist me. He introduced me to a VW manager who helped us with getting the form I needed. I just wanted say something to point out that Dave's helpful customer service goes way beyond the normal purchasing time frame. He is willing to help his customers even when they are not currently in the market to buy a new car. And, he was willing to help with a need that was outside of his normal job description. That is why I will keep buying cars from Dave, and referring my friends to him. Dave, thanks for doing a great job. More
Josh was very knowledgable about the car we were looking at. He was very considerate of our time and worked hard to meet the deal we were looking for. He has done an excellent job of following up and checki at. He was very considerate of our time and worked hard to meet the deal we were looking for. He has done an excellent job of following up and checking in on us regularly to make sure everything is working ok since our purchase. I highly recommend him! More
Dear VW McKinney My 2008 Passat Wagon was having Dear VW McKinney My 2008 Passat Wagon was having issues with a check engine light and would rev erratically at idle, and also needed an update rega Dear VW McKinney My 2008 Passat Wagon was having issues with a check engine light and would rev erratically at idle, and also needed an update regarding a steering coloumb lock recall. I called to book my car in for service the day before Thankgiving. I was very pleased that my car was able to be booked in over the holiday. The service team worked on my car through Thanksgiving and had my car back to me by Friday. I also had a regular service performed on the car. When I went to pick up my car, I was very pleased to find out the issues with the check engine light were due to a previous recall and would be covered under a factory extended warranty, and was corrected to me at no charge. VW could have easily kept their mouth shut and charged me for these repairs and I would have been none the wiser. I'm very pleased theres still honesty at VW and my car was supported. My greeting at the dealership upon my arrival was warm and relaxed. I talked with Gabrial Richardson regarding my issues. I am a VW enthusiast with an engineering degree and know my car VERY well. I was pleased to say Gabrial Richardson was very knowledgeable and was good to talk to about my car. This is my 7th VW and I'm still pleased with the quality of the product and the excellent service I recieved at McKinney VW. My 8th VW will hopefully be a 2012 Golf R, once they arrive early next year providing I can get my hands on one... I would love to have McKinney reserve one for me if possible. Thanks again for an excellent product and service... Mike King More
I enjoyed my experience at McKinney VW and felt like the sales people were very knowledgeable. I felt respected and would recommend the dealership to others. sales people were very knowledgeable. I felt respected and would recommend the dealership to others. More
McKINNEY VOLKSWAGWEN IS A VERY COURTEOUS & PROFESSIONAL DEALERSHIP. EVERYTHING DURING THE PROCESS OF PURCHASING OUR NEW VOLKSWAGEN WAS EXCELLENT. I WOULD RECOMMEND THEM TO ANYONE. DAVE SNOW PROFESSIONAL DEALERSHIP. EVERYTHING DURING THE PROCESS OF PURCHASING OUR NEW VOLKSWAGEN WAS EXCELLENT. I WOULD RECOMMEND THEM TO ANYONE. DAVE SNOW WAS VERY HELPFUL DURING THE WHOLE PROCESS. HE WAS VERY PATIENT WITH ME WHEN I CALLED NEARLY EVERY DAY FOR THE STATUS ON THE ARRIVAL OF OUR NEW CAR. I KNOW HE IS SO HAPPY IT FINALLY ARRIVED. More
Out of all 3 service/maintenance visits I've had (covered by warranty), this visit in November 2011 is the best experience I have had with VW Mckinney dealership. Adviser/Service manager was very courteous, by warranty), this visit in November 2011 is the best experience I have had with VW Mckinney dealership. Adviser/Service manager was very courteous, attentive to details, and made sure I have all questions answered and service needs met. More
Thank you McKinney Volkswagen. Willie was great to work with , very friendly and helpful. We appreciated all the attention and assistance. We love our Volkswagens... we have now owned three! Mark and Lisa with , very friendly and helpful. We appreciated all the attention and assistance. We love our Volkswagens... we have now owned three! Mark and Lisa More
I have to say I have never been so happy with a car dealership like I am with you all . From Gene , Willy , Amanda , June , Jose and the maintenance group especially the guy that worked on my car. dealership like I am with you all . From Gene , Willy , Amanda , June , Jose and the maintenance group especially the guy that worked on my car. From the moment I walked into the building I felt like like I was at my second home. Very warm, friendly and personable. Gene set me down to let me know what was going on with my car step by step so that there would be no surprises. Having to be there for a while, June noticed I needed lunch but did'nt have a way; so Amanda was kind enough to go get lunch for me. Jose provided exceptional customer care and great conversation making the stay pleasant. Willy did everything from trying to sell me a car to telling fun clean jokes to keep me smiling. Whenever I get back in the market to purchase another VW, he will be the first person I look up. I will always be committed to taking my Passat to Mckinney whenever I need service....my second home. More