Brandon Tomes Volkswagen of McKinney

My rating is based on the following: My first contact My rating is based on the following: My first contact with your firm was via online regarding a used vehicle. I had never contacted a dealer onlin My rating is based on the following: My first contact with your firm was via online regarding a used vehicle. I had never contacted a dealer online before, but was not impressed. No one replied to my request for a call from sales as well as the fact that I applied for credit approval and never heard anything back. I knew my credit was very good and it wouldn't be a problem getting a loan, but I wanted to confirm vw credit iterest rates so I could compare. I had stopped by late one evening to view the used car I as considering and also viewed a new one that interested me. (both were out in the lot). No one waited on me, which was good because It was after dark and I didn't really want to be approached by a sales person at that point. --Fact finding only-- The next day or 2 I made up my mind that I was going to buy and wanted to do so before the vehicle I was interested in was sold. I called the dealership to see why no one was responding to my online request and Jeff French took my call. Everything after that went great. He followed up, got answers to all of my questions on price, financing etc. When I arrived at our appointment he was patient as I vasilated between the used car and the new one. Had me drive both, explained both in a very knowlegable way and allowed me to decide which was best for me. Thats what sold me. At 56 years and having purchased my share of new vehicles I just need the facts - - I'll make the choice. Jeff understood that and did a great job. In the past I have purchased from VW Richardson twice(good experience) - The vw dealer in Irving (Horrible experience) and I started this car hunt at VW Lewisville a month ago (not bad, but not good either) Thanks again Jeff French for making this purchase quick, easy and enjoyable. Greg Collier More

Hi, I recently visited Boardwalk VW Mckinney to purchase a used SUV. I was approached by sales agent Willy Castillo. Willy was extremely friendly and cooperative. We were treated with respect. Willy answere a used SUV. I was approached by sales agent Willy Castillo. Willy was extremely friendly and cooperative. We were treated with respect. Willy answered all of our questions to the best of his ability. We picked up a nice vehicle and one within our price range. On the whole we had a pleasent experience. I would certainly recommend this dealership to a prospective car buyer and if possible ask for Willy.. More

We would definetly recommend VW of McKinney. Our experience with our last two purchases at VW McKinney have been good. We had the pleasure of having two sales reps, Willy and Bobby. Both were top no experience with our last two purchases at VW McKinney have been good. We had the pleasure of having two sales reps, Willy and Bobby. Both were top notch. We never felt pressured, they were upbeat, helpful, super knowledgeable, and responsive to our requests. Overall we had good service all the way around. If you're in need of a new car you should give your buisness to this dealership and ask for Willy or Bobby to assist you in your purchase. You will not be disappointed. :) More

Buying our Jetta at McKinney Volkswagon exceeded our expectations. From the very first contact with our sales person Chris Pearsall, until the final contact with Doug Lucas, we were treated as a valued expectations. From the very first contact with our sales person Chris Pearsall, until the final contact with Doug Lucas, we were treated as a valued member of the "family". We had walked into the dealership to inquire on a diesal Jetta, we thought we would have to order one. Not so, since tradign in my Expedition my 180 mile round trip to school every day has paid for my car payment in gas savings alone. I have recomended, not only our Jetta but more importantly our buying experience with Chris to everyone I talk to. Thank you for a great experience. We will be back for a second car in a few years. More

This is the second car that I have bought from Dave Snow and he is a wonderful salesman. He's very friendly and helpful even when I’m just there for service. I will be buying my third car from Dave. He d and he is a wonderful salesman. He's very friendly and helpful even when I’m just there for service. I will be buying my third car from Dave. He doesn’t pressure you into buying anything. It was a wonderful experience and I always enjoy going to the dealership. More

Dave was great! He had me in a new car within a few hours!! took the time to explain everything durning the process and how to work the car before I left the dealership. hours!! took the time to explain everything durning the process and how to work the car before I left the dealership. More

Worked with Dave Snow on the purchase of a 2012 Passat. He was very helpful in explaining the details about the diesel Passat. He also sold me three other VWs and every time the experience was excellent. He was very helpful in explaining the details about the diesel Passat. He also sold me three other VWs and every time the experience was excellent. More

Let me first begin by saying that this review is long overdue! I've owned several different makes of automobiles from Ferrari to VW and everything in between. Having dealt with numerous Service Adviso overdue! I've owned several different makes of automobiles from Ferrari to VW and everything in between. Having dealt with numerous Service Advisors, Gene May is by far the most attentive and thorough that I've ever experienced working with. Gene continuously is in tune with the Client, whether it is from a loaner vehicle being required or attempting to duplicate issues that Technicians can't find. I've had several issues with the 2 VW's I currently own,prior to working with Gene I was simply told "this is the way it's suppose to be" knowing otherwise I explained to Gene the issues and he listened on numerous occasions and offered to take the vehicle to duplicate the issues himself as to have the ability to explain to the Technicians his findings. All too often people like Gene are overlooked, simply because Clients don't have or take the time to share their experiences with such individuals. Currently I'm the Owner of my 7th VW and will not consider having either of them serviced anywhere other where Gene is affiliated with! Fell free to contact me for any further information needed. Jim Hale 214-675-1538 604jh@sbcglobal.net More

Best car buying experience EVER! Dave did a great job. He does not do any pressure sales. He is very honest and wants to do what is best for you. He worked hard to get me a great deal on my car. I am very ha does not do any pressure sales. He is very honest and wants to do what is best for you. He worked hard to get me a great deal on my car. I am very happy with my purchase and my experience. Thanks, Dave! More

I love my new 2012 Jetta!!Dave Snow was a great salesman and helped us get a great deal trading my 1999 jetta for a new one. Best car salesman we've worked with! and helped us get a great deal trading my 1999 jetta for a new one. Best car salesman we've worked with! More