Brandon Tomes Volkswagen of McKinney

I worked with Joe Luna through my process to look for a new vehicle. Joe was an amazing sales person. He was upfront, honest and friendly from the second I walked onto the lot. I started by just checking o new vehicle. Joe was an amazing sales person. He was upfront, honest and friendly from the second I walked onto the lot. I started by just checking out what VW had to offer and was very unfamiliar with the cars. Joe took the time to walk me around a few of the models and explain all the features and details of the different vehicles. He worked on explaining the benefits of each and rough pricing of each car. I was able to take that home and consider VW further. In the beginning of my search I didn't have the "it car" I wanted or had a brand of vehicle I must have. Joe was a key piece of what led me to VW. He really seemed to have my interest and budget in hand. He worked on showing me different package options to the vehicles. As I was torn about what model I wanted he allowed me to test drive multiple vehicles and never seemed in a rush to get to the next customer. The first day he knew we were not in the position to buy on the spot as I still was doing research, yet he still worked with me as long as I needed and never acted like I was wasting time. He has a great way with people. I had initially driven a Jetta TDI, but realized if I was to continue down the path of getting a VW I would want a gas car and Joe was really great at setting me up for an appointment so I could test drive that model of vehicle so I could make sure the drive was the same for me and I liked it. He made sure I was comfortable with my decision. As this was my first car purchase on my own he understood how big of a decision this was for me. Joe really impacted my ultimate decision to get a VW Jetta. Once I decided on the Jetta we began the "negotiating" process with Joe. Many factors were weighing in as I had my budget limit. Initially Joe was unable to match a price I was able/willing to make the purchase for. Though, he never gave up on the fight to help me drive away with an all new Jetta. After much work Joe was able to come back with an offer that worked on both ends. Without all of Joe's hard work and dedication to me as his customer I would not be out driving a Jetta from McKinney VW. He never just pushed me aside because I wasn't ready at the beginning and had a price set in my mind. He worked through the challenges and fought for the sale. He keeps his customers as the priority in the deal. Joe was beyond a great sales person to work with. My experience in car shopping would have been quite a different experience without him working with me. I cannot thank him enough for all his effort and work in helping me get my new car. I am so thrilled with my first big car purchase! Everyday I go around in my Jetta I am reassured with my purchase choice and the help of Joe. Everyone at McKinney VW was so helpful and great to work with. The people and attitude of the dealership was the deciding factor on my decision. Without them, and specifically Joe, I would not have been happy. THANK YOU for all the hard work! I LOVE my car! More

We went there with the intent of getting information on one of your vehicles, really liked what we heard...and ended up driving home with one the same night. We got a good vibe from everyone from start to one of your vehicles, really liked what we heard...and ended up driving home with one the same night. We got a good vibe from everyone from start to finish, they were nice enough to stay late to answer all of our questions. Chris was a great help, and we appreciate all of his time and effort. More

Willy Castillo sold us our first VW in 2010. We came back to McKinney Volkswagen on 08/29/2011. Willy again gave us excellent service and advise. We left the dealership the same day purchasing a 2011 back to McKinney Volkswagen on 08/29/2011. Willy again gave us excellent service and advise. We left the dealership the same day purchasing a 2011 Jetta. If we need a vehicle in the future we would return to McKinney Volkwagen. If any of your family or friends need a vehicle in the future, I would tell them to go see Willy at Mckinney Volkswagen Hugh Biddick Geraldine Biddick More

I worked with Perry over the internet as I am from Houston. He was always prompt with replies and earned my business by working with me on price and trade-in. After the sale, Susan in Finance helped Houston. He was always prompt with replies and earned my business by working with me on price and trade-in. After the sale, Susan in Finance helped by taking the time to find me the best rate possible. Doug in Customer Service was patient with me as he went over the myriad of controls and settings on my new Touareg. He has even contacted a dealership in Houston to take care of the first maintenance visit for the vehicle. Why did I drive to McKinney to buy a Volkswagen? The two dealerships in Houston I stopped by didn't seem very interested in my business. The McKinney VW website has a chat option that puts you almost immediately with a salesperson that is interested in selling a vehicle. When I arrived at the dealership Perry had the vehicle ready for a test drive and easily answered the questions I had. All in all, a low pressure car buying experience that exceeded my expectations. Thanks, McKinney VW! More

The experience was a "no hassle" experience. The price was good and deal was made easily and within an appropriate time frame. Alex and all employees were very cordial and the atmosphere was ver The price was good and deal was made easily and within an appropriate time frame. Alex and all employees were very cordial and the atmosphere was very friendly. More

As a result of a positive sales experience, we again drove from Shreveport, Louisiana to McKinney, Texas to purchase a second Jetta two months after our first purchase. Their prices and selection canno drove from Shreveport, Louisiana to McKinney, Texas to purchase a second Jetta two months after our first purchase. Their prices and selection cannot be beat! And Willie is a great salesperson! More

I had an outstanding experience working with Kevin and the whole Mckinney Volkswagen team. This was by far the easiest vehicle purchasing process I have ever been through. Overall, shopping at Mckinney Vo the whole Mckinney Volkswagen team. This was by far the easiest vehicle purchasing process I have ever been through. Overall, shopping at Mckinney Volkswagen was very low pressure and the whole staff was more than willing to do anything the could to make my car buying experience truly remarkable. I will definitely be back for another purchase in the future and I would recommend this dealership to anyone in the market for a Volkswagen. More

Overall I have been very pleased with this dealership. This is the second car I purchased from them and thus far the best dealership experience I have had. Any issues I have run into with them have been r This is the second car I purchased from them and thus far the best dealership experience I have had. Any issues I have run into with them have been resolved in a timely fashion as well. More

I had a wonderful experience at McKinney VW. This was my first car purchase after filing bankruptcy nearly four years ago. I was ecstatic when Alex told me they could work with me. Alex, is absouletely wond first car purchase after filing bankruptcy nearly four years ago. I was ecstatic when Alex told me they could work with me. Alex, is absouletely wonderful he made sure to get me the car that I wanted at the price I was willing to pay. His level of customer service should never go unnoticed he truly cares about his clients. Tim in financing is also great and professional, he went over the paperwork well and in a timely manner. My car was brought in from out of the area, when I arrived it just sparkled in the show room awaiting for its new driver. Since Alex was with another client when I arrived another sales consultant (Peregrin Guillen)offered to show me the car and go over it while waiting for the Customer Relations Manager (Doug Lucas) to arrive. Peregrin did a great job at showing me the car and was very friendly. When Doug showed up he finished going over the cars features, set up my blue tooth and I was set to drive off the lot. This sale was a group effort (sales & finance) at McKinney VW part and I would like to truly thank everyone from the bottom of my heart. In no way do I feel like I got screwed! More

We received excellent service at McKinney Volkswagen. Although we are from Shreveport, this is the second car we have purchased from McKinney because of their friendly staff and unbeatable prices. When w Although we are from Shreveport, this is the second car we have purchased from McKinney because of their friendly staff and unbeatable prices. When we arrived the car was waiting for us to test drive, and the purchase was hassle free. More