Brandon Tomes Volkswagen of McKinney

Great Service, Went to many dealerships in my search for a new or 1 year old car and Joe Luna provided the best service. I always felt that I was getting truthful information from Joe. He made many calls a new or 1 year old car and Joe Luna provided the best service. I always felt that I was getting truthful information from Joe. He made many calls to make sure everything with the car was great and answered all of my questions quickly and throughly. He made my car buying experience joyful instead of dreadful as I expected. More

This was one of the most pain free buying experiences that I have ever had. There was no pressure on buying or upgrading to something more than I could afford or wanted. Everyone was friendly and went ou that I have ever had. There was no pressure on buying or upgrading to something more than I could afford or wanted. Everyone was friendly and went out of their way to make me feel welcome and comfortable and actually enjoy the venture. All of the paperwork and the car features were explained to me and any and all of my questions were answered. More

Excellent customer service from Willy and Customer Service Manager, Jeff. Would highly recommend this dealership. Awesome experience! Was just going in to test drive a CC and walked out with a new Service Manager, Jeff. Would highly recommend this dealership. Awesome experience! Was just going in to test drive a CC and walked out with a new car. Jeff & Willy were knowledgeable, fair and bent over backwards to get us what we wanted in order to buy our new car. More

My experience at VW McKinney was top notch! The staff were professional, friendly and courteous. They worked hard to find out exactly what I was looking for and chose the right car to meet my needs. I w were professional, friendly and courteous. They worked hard to find out exactly what I was looking for and chose the right car to meet my needs. I would definitely recommend this dealership as they truly know their product and Customer Satisfaction is their number one priority! More

Willy was very helpful and full of knowledge. I enjoyed working with him. We bought our daughter a new 2011 Jetta and the dealership had to find the color we wanted. They brought the car in and had the w working with him. We bought our daughter a new 2011 Jetta and the dealership had to find the color we wanted. They brought the car in and had the windows tinted and a fin put on the rear. All this was in 3 days. More

I visited McKinney Volkswagon in December '10 to test drive 3 different new car offerings. The professional approach, no pressure and overall relaxed environment brought me back in January '11 to purcha drive 3 different new car offerings. The professional approach, no pressure and overall relaxed environment brought me back in January '11 to purchase a new vehicle. The follow up process, buying experience and overall purchase left an outstanding impression that is not typical in today's retail car stores. Since the purchase, I have shared with friends and collegues and convinced people that going to this dealership is truely a fun and informative experience. I returned to McKinney Volkswagon, 3 months later April '11, to inspect and drive a used car they had in inventory. Again, thanks to previous positive buying experience and above and beyond ownership of Dave Snow, I purchased the used car. I cannot say enough of Dave's efforts but also of the overall dealership operations. Thank you Dave & McKinney VW CGT More

The Salesman Phillip, the Sales Manager John and the General Manager Vincent were very accomodating to all of my needs and requests. The Sales team was very honest and straightforward on their pricing. General Manager Vincent were very accomodating to all of my needs and requests. The Sales team was very honest and straightforward on their pricing. Their trade-in prices were also very fair. I would recommend this dealership to anyone interested in purchasing a new VW. More

Gene was wonderful, he told me actually what I needed on my car and what I could wait on for another visit. He provided me with a loan car so I would not have to sit at the dealership all day. I would highl my car and what I could wait on for another visit. He provided me with a loan car so I would not have to sit at the dealership all day. I would highly recommend this dealership and would go back for additional work. More

I have recommended you guys and will continue to do so. thanks again. They are always great to wrk with and I have never had any problems at all. The service process is set up in a way that I can just wa thanks again. They are always great to wrk with and I have never had any problems at all. The service process is set up in a way that I can just walk in and walk right back out without any issues! Love it More

I would like Volkswagen of America to know how remarkable of an employee Gene May is to the company. Most people are hesitant to take their cars to be repaired and expect high costs, days waiting for the ser of an employee Gene May is to the company. Most people are hesitant to take their cars to be repaired and expect high costs, days waiting for the service to be completed, and be treated as a number instead of a real person. This experience was far from what I expected. Gene May showed compassion to my 75 year old mother by informing her in detail of the current repairs and the next steps that she will need so the car will be safe to drive. Gene May was beyond a model service employee and Volkswagen America should take note and train others on how Gene May treats customers. Thank you again for all your help, Jill Hornback More