Brandon Tomes Volkswagen of McKinney
McKinney, TX
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I purchased a low milage mini van. A few months ago. It is a VW Routan. Every time I have brought it in for basic service they have gone out of their way to treat me as if I just bought the most expensive is a VW Routan. Every time I have brought it in for basic service they have gone out of their way to treat me as if I just bought the most expensive new car they have. They always return my vehical to me cleaner than when I brought it to them. I just recently had a front wheel bearing go bad. They took care of the problem no questions asked. It was all covered under the factory warranty still. They made sure that I had a way to work and even offered to pick me up or give me a ride if they did not have a loner car for me to use. The people I worked with are all very courtious and I would highly recommend you look at working with this company. Thanks, Michael Torma More
My husband and I were ready to trade in my Lexus and I My husband and I were ready to trade in my Lexus and I was very interested in learning more about the VW CC. The sales staff at VW McKinney were My husband and I were ready to trade in my Lexus and I was very interested in learning more about the VW CC. The sales staff at VW McKinney were knowledgeable and professional. Deciding to purchase the car was an easy choice, and Kevin and Sam helped make our buying experience easy, too. In fact, everyone we have met at the dealership has been friendly and a pleasure to work with. Once we picked up the car, Doug spent ample time with me, to explain in detail each function of the vehicle's components . He even scheduled my first maintenance appointment, and has followed up with me through email since our first visit. The level of service we were provided upon first walking through the doors of the dealership continued each time we went back. We will definitely recommend McKinney Volkswagon to our friends and family. More
We were totally satisfied with your dealership and the professionalism of your staff. We are new to the Dallas area and we feel fortunate to have found such a nice dealership to bring our car for service. professionalism of your staff. We are new to the Dallas area and we feel fortunate to have found such a nice dealership to bring our car for service. From the employee that quickly greeted us at the Service Deparment and who called us about the repairs, to the friendliness of the Cashier who promptly waited on us and had our car immediately delivered to us with no wait at all. And, what a wonderful surprise to discover they had washed our car and cleaned the inside. We thought we had just bought a new car. Never in all my years of owning a vehicle had I ever had such fine service from a dealership. My wife and I thank you for the pleasant experience. More
I was in the market for a new car, and had decided to stop by Mckinney vw since the vw was on my wish list. Every person I came into contact with at the dealership was extremely nice and my mind was made stop by Mckinney vw since the vw was on my wish list. Every person I came into contact with at the dealership was extremely nice and my mind was made up. The process was very efficient and I was on my way in a new automobile. More
