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Brandon Tomes Volkswagen of McKinney
McKinney, TX
1,348 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,348 reviews
November 04, 2023
Jacob was a pleasure to work with. And the other staff was as well. What I like best is Jacob was respectful and listened to our wants and made it work put. I would highly recommend hi And the other staff was as well. What I like best is Jacob was respectful and listened to our wants and made it work put. I would highly recommend him More
by Pruitt1987
Employees Worked With
Lane Morgan, Jacob Plumlee
Verified CustomerNovember 01, 2023
Love the car but salesman promises and keeping them doesn’t happen. First we were told we could swap rims from a different car on showroom floor then told we couldn’t after buying the car. So my husban doesn’t happen. First we were told we could swap rims from a different car on showroom floor then told we couldn’t after buying the car. So my husband asked the dealership to find some like them and we would gladly pay extra. We were told the dealership found the identical ones. After paying the extra $5000 and getting home with the car my husband noticed they were not identical rims they were much cheaper ones. On top of that my tires had one that was not even the same brand, and this is a brand new car! We also paid extra to have the car blacked out and it was done terribly! Now we have to waste time, gas and mileage to take the car back. This could have been handled so much better. More
by KRISSY.SUMMERVILLE
Employees Worked With
Chase Windham, Lance Lovern, Lane Morgan
October 31, 2023
Excellent customer service from the moment we walked in the door. Sales, parts, and service department staff were very helpful, knowledgeable, and welcoming. the door. Sales, parts, and service department staff were very helpful, knowledgeable, and welcoming. More
by texfamof5
Employees Worked With
Parts department-all staff who answered the phone when I called., Josh Johnson, Jonathan Crooks
October 30, 2023
Dealership is 1 hour from my home and went to buy a 55k car did all the paperwork and was never told I could not drive it home cause it wasn’t ready until I did all the paperwork. car did all the paperwork and was never told I could not drive it home cause it wasn’t ready until I did all the paperwork. More
by esantos
Employees Worked With
Alex Franco
October 30, 2023
Great dealership! Good employees, very polite, professional and everything was done very fast. And what I really liked about this dealer is that they don’t sell you mo Good employees, very polite, professional and everything was done very fast. And what I really liked about this dealer is that they don’t sell you more then you want More
by dennis.kosov03
Employees Worked With
Melodie Uhley
