Brandon Tomes Volkswagen of McKinney

Masen was great and very informative over the phone. Will definitely come back when we’re ready for the next one!! Will definitely come back when we’re ready for the next one!! More

Masen was super pleasant to work with. Knowledgeable and patient! We'll definitely be back! Knowledgeable and patient! We'll definitely be back! More

I have been keeping my eye out for a Golf R and was about to give up, until Lance reached out to me. He informed me that he had one available so I met up with him that day. He was very professional and had a to give up, until Lance reached out to me. He informed me that he had one available so I met up with him that day. He was very professional and had a good demeanor . I did not feel pressured or bullied into making a decision which led me to making the purchase. When I do decide to buy another VW, I would want to work with Lance again. More

Excellent they really helped me get approved on a vehicle that I liked and made sure I was comfortable with it that I liked and made sure I was comfortable with it More

Mr. Crooks has always treated me well. I appreciate the opportunity to have his attentiveness to my vehicle. opportunity to have his attentiveness to my vehicle. More

Shane was great; quick communication and attention to detail. Got us in and out in a reasonable amount of time and had the vehicle ready when we arrived. detail. Got us in and out in a reasonable amount of time and had the vehicle ready when we arrived. More

Lance did well, and the concierge was fantastic. Timing was a little lackluster, otherwise nice place! Timing was a little lackluster, otherwise nice place! More

Original service rep gave me a hard time about providing a credit instead of giving me a refund for $150+ alignment charge covered by my extended warranty. Service manager remained to be “unavailable availa a credit instead of giving me a refund for $150+ alignment charge covered by my extended warranty. Service manager remained to be “unavailable available” for three days who begrudgingly authorized a second, helpful service rep, to issue a refund to my credit card which required three weeks to process because of “dealership policy”. More

I found the vehicle online that I was interested in and sent an inquiry in. Said reached out to me quickly and was able to answer questions and set up an appointment for me to come in. We worked through th sent an inquiry in. Said reached out to me quickly and was able to answer questions and set up an appointment for me to come in. We worked through the deal quickly and I’m happy with my purchase. Everyone I interacted with was friendly and welcoming. More

Our experience was fantastic at Brandon Tomes! !! Melodie was an exceptional sales person & I absolutely LOVE my Atlas!!!! !! Melodie was an exceptional sales person & I absolutely LOVE my Atlas!!!! More