Brandon Tomes Volkswagen of McKinney

Preston was awesome! He helped us get our 2023 VW Tiguan! We drove from Oklahoma and the whole team here was very accommodating! We are so happy! He helped us get our 2023 VW Tiguan! We drove from Oklahoma and the whole team here was very accommodating! We are so happy! More

I had a very poor experience when getting my 100k mile service on my golf. I made an appointment online, which turned out to be useless. I think someone should have blocked that as an option as they had a service on my golf. I made an appointment online, which turned out to be useless. I think someone should have blocked that as an option as they had a lot of cars and appointments already. The service technician who first received me was very rude and didn’t seem to listen to me, instead wanting to give me an oil change. He walked away from me and then someone else took over who was nice, but then handed me off to someone else. It was unnecessarily confusing, expensive and took a long time- over a week. There was poor communication, it just was unpleasant all around. More

Awesome experience with the team who received and completed the service with continuous updates till my rare tires claim issue resolved and installed. I would like to refer Mckinney VW service centre completed the service with continuous updates till my rare tires claim issue resolved and installed. I would like to refer Mckinney VW service centre for the best customer and the best hospitality and o time resolution for valid claims. Thank you so much for your continued support More

Jon met me and went over everything that I needed done. Jon was so great. Jon was so great. More

Shane was very helpful and nice during my visit. Really helped a lot with my car issue Really helped a lot with my car issue More

I feel like my service advisor Shane provides an excellent customer service experience. He allows me to feel heard, respected and has instilled trust in him and the dealership. I would not keep co excellent customer service experience. He allows me to feel heard, respected and has instilled trust in him and the dealership. I would not keep coming back if it were not for him. More

It was my first time having to do service on my car everything went well pretty fast and quickly. everything went well pretty fast and quickly. More

Josh was great. I came in and knew exactly what I wanted and he delivered. I am very happy with my purchase and very happy with my experience at Volkswagen McKinney. I came in and knew exactly what I wanted and he delivered. I am very happy with my purchase and very happy with my experience at Volkswagen McKinney. Throughout the whole process josh was great and I have nothing bad to say. More

Jonathon was very kind and made my experience exceptional. He made sure to keep me informed during the process of having my car serviced exceptional. He made sure to keep me informed during the process of having my car serviced More

Preston is the best one to work with. Preston got me the deal I was looking for. Preston and his team went above and beyond to get the deal done. Preston got me the deal I was looking for. Preston and his team went above and beyond to get the deal done. More