Brandon Tomes Volkswagen of McKinney

If it hadn't been for Willy Castillo I wouldn't If it hadn't been for Willy Castillo I wouldn't have bought a new car today. He's trustworthy and knowledgeable in every detail. He encouraged me If it hadn't been for Willy Castillo I wouldn't have bought a new car today. He's trustworthy and knowledgeable in every detail. He encouraged me to come back any time had any questions which is comforting. If it hadn't been for Willy, I wouldn't have even taken a test drive. After all, my10 year old Passat was working just fine. But that new car in the show room sure was pretty...midnight blue..my favorite car color. What could a test drive of that CC hurt? It was FINE. And then I wondered "How different is this from the car I know and love...the Passat? So Willy found a midnight blue Passat on the lot WITHOUT a sun roof (one of my deal breakers), I drove it and "that was all she wrote." Susan Johnson in the finance dept made every thing so EASY! No red tape here. There's one more thing, and to me, it's the most important thing....NO HAGGLING. They offered me a fair price for my car, no conspiring behind my back between management and the sales department, which is degrading to the customer. I was dealt with fairly and wasn't being "played." They paid the sales tax, too. If your experience with Willy and Reed Vw is a good as mine, you're going to be a very happy customer. More

Start to finish this was a great hassle-free process. Jeff was knowledgeable and the finance team was not pushy. I would highly recommend them. Jeff was knowledgeable and the finance team was not pushy. I would highly recommend them. More

Over the past 45 years I have bought many new cars. I never looked forward to the experience because it had meant dealing with the intial sale process. Previously I felt pressured from the minute I ente never looked forward to the experience because it had meant dealing with the intial sale process. Previously I felt pressured from the minute I entered the lot until the transaction was complete. This was not the case at Randall Reed Volkswagon!!!! The sales person let me look, explained my options and guided me through alternatives. When I kept coming back to my first choice, although above my initial price, we were able to work on numerous options that put me in my car, with terms I could work with. Everyone I came into contact with while at the dealership were helpful and interested in making my experience what it was, GREAT. Thanks to Randall Reed and particularly Evan. More

Everyone we worked with at RR Volkswagen were great. Bobby, Tony and Susan all went out of teir way to make sure we left there in the vehicle we wanted at the right price. Thanks again! Bobby, Tony and Susan all went out of teir way to make sure we left there in the vehicle we wanted at the right price. Thanks again! More

This was a nice experience and the people were both feindly and helpful. I enjoyed the selection and service. I have used this dealership for parts and service and always been happy with them. feindly and helpful. I enjoyed the selection and service. I have used this dealership for parts and service and always been happy with them. More