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Brandon Tomes Volkswagen of McKinney

McKinney, TX

4.7
1,362 Reviews

3600 S Central Expy

McKinney, TX

75070

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Showing 1,362 reviews

February 01, 2013

I had a wonderful experience at McKinney Volkswagen. Willy, Douglas and Joe were so friendly. I could not have asked for a better experience. Douglas Lucas took at least an hour with me going over my ne More

by cannon75442
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2013 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in Willy Castillo and the rest of us at McKinney Volkswagen. We are pleased to hear you had a great experience! Do not hesitate to contact Willy, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new Tiguan SEL! Douglas Lucas Customer Relations Manager McKinney Volkswagen

January 31, 2013

I was a first time buyer and didnt think there was any way for me to get into a car but with the help on willy mike and Susan I did! They worked really hard finding me a car that would work for me and did More

by Lhulon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Johnson
Feb 04, 2013 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in Willy Castillo and the rest of us at McKinney Volkswagen. We are pleased to hear you had a great first time car purchase! Do not hesitate to contact Willy, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new SX4! Douglas Lucas Customer Relations Manager McKinney Volkswagen

January 28, 2013

Dmitriy was very clear in explaining the work that was needed. However, I was caught off guard that the timing belt needed work. I did ask him, and he did, to check my service records. Boardwalk replaced More

by carolynmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2013 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in Dmitriy Finkler and the rest of us at McKinney Volkswagen. We are pleased to hear you had a great experience with our Service Department! Do not hesitate to contact Dmitriy, Steve Mulholland (our Service Manager), or me if there is anything we can do to assist you, your family, or your friends in the future. Douglas Lucas Customer Relations Manager McKinney Volkswagen

January 27, 2013

I was looking for a car for my wife. I have to say that I do not like the experience of car shopping. I had been to three other dealerships that day and didn't have a good experience at any of them. But I More

by Garykimp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2013 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in Dave Snow and the rest of us at McKinney Volkswagen. We are pleased to hear you had a great experience! Do not hesitate to contact Dave, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new CC Sport! Douglas Lucas Customer Relations Manager McKinney Volkswagen

January 26, 2013

I came in with a very specific budget and car in mind. This dealership, and perry, got me what I wanted at a price lower than I could have gotten anywhere else. This car was for my fiancé, and when it's m More

by Nmilbu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2013 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in Peregrin Guillen and the rest of us at McKinney Volkswagen. We are pleased to hear you had a great experience! Do not hesitate to contact Perry, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new Volkswagen! Douglas Lucas Customer Relations Manager McKinney Volkswagen

January 25, 2013

I showed up at 8:30...they close at 9:00. I needed to inspect and test drive the vehicle I was interested in and also needed my trade in appraised. Dave had the truck ready for a test drive and was all More

by kevinmcbride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 26, 2013 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in Dave Snow and the rest of us at McKinney Volkswagen. We are pleased to hear you had a great experience! Do not hesitate to contact Dave, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new Silverado! Douglas Lucas Customer Relations Manager McKinney Volkswagen

January 25, 2013

It was a very good car buying experience. Willy was great to work with and even came on on his day off to take care of our business. Above and beyond the call of duty. More

by campsfour
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willy
Jan 26, 2013 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in Willy Castillo and the rest of us at McKinney Volkswagen. We are pleased to hear you had a very good purchase experience! Do not hesitate to contact Willy, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new Volkswagen! Douglas Lucas Customer Relations Manager McKinney Volkswagen

January 24, 2013

Tomi was very attentive to my service needs. He kept me up to date on everything going on with my service visit. I will definitely continue to visit McKinney VW for my service needs. More

by myR32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomi Nguyen
Jan 26, 2013 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in Tomi Nguyen and the rest of us at McKinney Volkswagen. We are pleased to hear you had a great experience with our Service Department! Do not hesitate to contact Tomi, Steve Mulholland (our Service Manager), or me if there is anything we can do to assist you, your family, or your friends in the future. Douglas Lucas Customer Relations Manager McKinney Volkswagen

January 23, 2013

I called the dealership and asked for the Service Dept. After a little confusion I was switched to service, phone rang several times then went to voice mail. I left my name, phone number and a message tha More

by 757piolet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tomi Nguyen
January 21, 2013

Bobby Owens and Sophia Sund helped greatly and made the new car buying a fantastic experience. Both Bobby and Sophia took great care in meeting our needs and providing a no-hassle, friendly experience. The More

by Din C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Owens
Jan 26, 2013 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in Bobby Owens, Sophia Sund, and the rest of us at McKinney Volkswagen. We are pleased to hear you had a fantastic experience! Do not hesitate to contact Bobby, Sophia, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new Touareg Sport! Douglas Lucas Customer Relations Manager McKinney Volkswagen

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