Brandon Tomes Volkswagen of McKinney
McKinney, TX
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I had a wonderful experience at McKinney Volkswagen. Willy, Douglas and Joe were so friendly. I could not have asked for a better experience. Douglas Lucas took at least an hour with me going over my ne Willy, Douglas and Joe were so friendly. I could not have asked for a better experience. Douglas Lucas took at least an hour with me going over my new 2013 Touareg SEL. Joe Verhey the F&I manager explained everything in detail and Willy Castillo is the best Sales consultant ever. Thank you so much McKinney Volkswagen I will be back. Thank you for a great experience. Adriana Cannon More
I was a first time buyer and didnt think there was any way for me to get into a car but with the help on willy mike and Susan I did! They worked really hard finding me a car that would work for me and did way for me to get into a car but with the help on willy mike and Susan I did! They worked really hard finding me a car that would work for me and didn't stop till they found one! I would highly recommend this place to anyone! They were so helpful the entire time! More
Dmitriy was very clear in explaining the work that was needed. However, I was caught off guard that the timing belt needed work. I did ask him, and he did, to check my service records. Boardwalk replaced needed. However, I was caught off guard that the timing belt needed work. I did ask him, and he did, to check my service records. Boardwalk replaced the timing belt in 2009. This is 7th or 8th VW and the reliability of the vehicle seems to be less than with my previous VWs. More
I was looking for a car for my wife. I have to say that I do not like the experience of car shopping. I had been to three other dealerships that day and didn't have a good experience at any of them. But I do not like the experience of car shopping. I had been to three other dealerships that day and didn't have a good experience at any of them. But I was determined to find a car for my wife. Thank goodness I met Dave Snow at Volkswagen of McKinney. What a pleasant experience. Dave is a no pressure salesman. He knows his products and answered all my questions. I am so glad I was able to find a car for my wife at Volkswagen of McKinney. Thank you Dave for a great car buying experience. More
I came in with a very specific budget and car in mind. This dealership, and perry, got me what I wanted at a price lower than I could have gotten anywhere else. This car was for my fiancé, and when it's m This dealership, and perry, got me what I wanted at a price lower than I could have gotten anywhere else. This car was for my fiancé, and when it's my turn for a new ride you better believe I will be back! More
I showed up at 8:30...they close at 9:00. I needed to inspect and test drive the vehicle I was interested in and also needed my trade in appraised. Dave had the truck ready for a test drive and was all inspect and test drive the vehicle I was interested in and also needed my trade in appraised. Dave had the truck ready for a test drive and was all over my trade in. The trade in was valued fairly and the truck was already priced well, so we moved to complete the transaction. Dave was literally running back and forth to pull the paperwork together but was very thoughtful and deliberate when explaining that paperwork. In other words, he never made me feel rushed. We completed the deal well after closing but I never got the impression that Dave was rushing me out so he could go home. I had been searching for a vehicle for several months and had my share of interaction with car salesmen. Dave was/is a true professional, which based on my experience is the exception. I'd be happy to send referrals his way. More
It was a very good car buying experience. Willy was great to work with and even came on on his day off to take care of our business. Above and beyond the call of duty. to work with and even came on on his day off to take care of our business. Above and beyond the call of duty. More
Tomi was very attentive to my service needs. He kept me up to date on everything going on with my service visit. I will definitely continue to visit McKinney VW for my service needs. up to date on everything going on with my service visit. I will definitely continue to visit McKinney VW for my service needs. More
I called the dealership and asked for the Service Dept. After a little confusion I was switched to service, phone rang several times then went to voice mail. I left my name, phone number and a message tha After a little confusion I was switched to service, phone rang several times then went to voice mail. I left my name, phone number and a message that I would like to schedule for maintenance. I never got a call back. So I stopped in later that day on my way home from Dallas. At that time I was greeted promptly, and my 40k service routine was performed while I waited, including a car wash. Before leaving, I asked about getting my inspection sticker renewed, since it was due by month end, and was told that was not possible due to the dealership changing hands. Overall, my experience was not very good. I have to go somewhere else to get my inspection, plus no call back as requested! I bought the car at this dealership, but I will be looking around for a better place for service. More
Bobby Owens and Sophia Sund helped greatly and made the new car buying a fantastic experience. Both Bobby and Sophia took great care in meeting our needs and providing a no-hassle, friendly experience. The new car buying a fantastic experience. Both Bobby and Sophia took great care in meeting our needs and providing a no-hassle, friendly experience. The entire staff was very helpful. Subsquently, during the first service Sohia took special efforts and arranged for a loaner car. I will definitely recommended this location for your new car buying. Best Regards. More

