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Brandon Tomes Volkswagen of McKinney

McKinney, TX

4.7
1,362 Reviews

3600 S Central Expy

McKinney, TX

75070

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Showing 1,362 reviews

January 16, 2013

Willy Castillo was a fantastic help. He took great care in meeting our needs and providing a no-hassle, friendly experience. The entire staff was very helpful. I have already recommended this location to s More

by jonathanwithaj
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 16, 2013 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in Willy Castillo and the rest of us at McKinney Volkswagen. We are pleased to hear you had a no-hassle, friendly experience! Do not hesitate to contact Willy, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new Passat SE! Douglas Lucas Customer Relations Manager McKinney Volkswagen

January 15, 2013

Willy was the best car salesman i have ever worked with. He was honest (which is rare in the car business). He gave me the best price and the exact trade in amount over the phone and before I stepped foot i More

by chehabi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 16, 2013 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in Willy Castillo and the rest of us at McKinney Volkswagen. We are pleased to hear we exceeded your expectations! Do not hesitate to contact Willy, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new Escape XLT! Douglas Lucas Customer Relations Manager McKinney Volkswagen

January 14, 2013

Would highly recommend McKinney VW for your next ride! Their selection, friendly staff, and convenient location were all reasons why we chose to purchase a new vehicle there. More

by vwowner2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Johnson
Jan 16, 2013 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in all of us at McKinney Volkswagen. We are pleased to hear you had a great experience! Do not hesitate to contact any of the Sales Managers or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new Volkswagen! Douglas Lucas Customer Relations Manager McKinney Volkswagen

January 13, 2013

Brenda went above and beyond in courtesy, assistance, and professionalism. She was helpful, never pushy, and genuinely concerned for my satisfaction. Thank you very much. More

by sheilagooch
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
brenda
Jan 16, 2013 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in Brenda Rhode and the rest of us at McKinney Volkswagen. We are pleased to hear you had such a positive purchase experience! Do not hesitate to contact Brenda, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new Tiguan SE! Douglas Lucas Customer Relations Manager McKinney Volkswagen

January 11, 2013

My wife and I had a great experience at McKinney Volkswagen. Things were fast, friendly and efficient. We receive too dollar for our trade and a great discount on our Beetle. More

by jimandlisasullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 16, 2013 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in Willy Castillo and the rest of us at McKinney Volkswagen. We are pleased to hear you had another great experience with our dealership! Do not hesitate to contact Willy, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new Beetle Convertible 60's Edition! Douglas Lucas Customer Relations Manager McKinney Volkswagen

January 11, 2013

Willy Was an outstanding car salesman. He helped me through every step of the process. He even went above and beyond to make sure I knew the ends outs of the vehicle I was purchasing. Great Guy! More

by kcyrus34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2013 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in Willy Castillo and the rest of us at McKinney Volkswagen. We are pleased to hear you had a great experience! Do not hesitate to contact Willy, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new Routan SE! Douglas Lucas Customer Relations Manager McKinney Volkswagen

January 10, 2013

It has been ten years since my last car purchase, and I was not looking forward to "negotiating" another purchase. Though it took me a little while to find the right car, as soon as I saw the GTI, I knew More

by MelanieBynum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2013 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in Willy Castillo and the rest of us at McKinney Volkswagen. We are pleased to hear we exceeded your expectations! Do not hesitate to contact Willy, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new GTI! Douglas Lucas Customer Relations Manager McKinney Volkswagen

December 31, 2012

Dave was a fantastic sales rep with extensive knowledge of the vehicles we were looking at. He was an integral part of the process in deciding what we needed as a family. I would highly recommend McKinne More

by krdixon23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2012 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in Dave Snow and the rest of us at McKinney Volkswagen. We are pleased to hear you had such a wonderful purchase experience! Do not hesitate to contact Dave, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new Jetta SE! Douglas Lucas Customer Relations Manager McKinney Volkswagen

December 28, 2012

This is our second car to buy a car from Willy. We also have recommend him to a friend who bought a car from him. Willy provided us with a great buying experience. More

by jmtovar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Willy Castillo
Dec 28, 2012 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in Willy Castillo and the rest of us at McKinney Volkswagen. We are pleased to hear you had another great purchase experience! Do not hesitate to contact Willy, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new Passat SE! Douglas Lucas Customer Relations Manager McKinney Volkswagen

December 28, 2012

The only thing that I did not like it was that it took like 4 hours to do the numbers and when we startes signing there were mistakes! More

by cfb2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 28, 2012 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in Willy Castillo and the rest of us at McKinney Volkswagen. I do apologize for the time required in your car purchase. We try to minimize the time required, but some sales require more time than others due to the number of considerations involved (obtaining necessary paperwork, contacting lenders, trading for a desired vehicle, etc.). But, we can always work harder at being more efficient with our time. Do not hesitate to contact Willy, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new Tiguan SE! Douglas Lucas Customer Relations Manager McKinney Volkswagen

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