Brandon Tomes Volkswagen of McKinney

For no real reason, I have never been inclined to purchase a Volkswagen vehicle in past years. However, within the last four months I have purchased two 2012 Volkswagen vehicles. In June 2012, my w purchase a Volkswagen vehicle in past years. However, within the last four months I have purchased two 2012 Volkswagen vehicles. In June 2012, my wife purchased a 2012 Volkswagen Eos and we could not have been happier with the sales experience at McKinney Volkswagen and/or the Eos convertible, which we consider an engineering marvel. In September 2012, I became ready to purchase a new vehicle. The only brand I considered was Volkswagen and the only dealership I considered was McKinney Volkswagen. After doing my research and needing a family friendly sedan, I chose the 2012 Volkswagen Passat. I work overseas and reached out to Mr. Dave Snow, our previous sales person, via email to assist me with this purchase. After a few email exchanges, Mr. Snow located the perfect 2012 Volkswagen Passat for me and we quickly agreed on the terms of the sale. Knowing I would not be able to take immediate delivery of the vehicle, Mr. Snow took the initiative to segregate the vehicle for me from the dealership's inventory and hold it for me until I arrived back in the United States. That sign of trust by Mr. Snow just confirmed what I already knew about McKinney Volkswagen that customer satisfaction is their highest priority. It was a great feeling to finally arrive at McKinney Volkswagen a few days later and see my vehicle sitting outside the front door ready for delivery. Mr. Snow, being efficient as usual, made sure majority of the legwork was accomplished by email and had the business office poised for my arrival to complete the sale. It was a totally seamless process from start to finish! My 2012 Volkswagen Passat has certainly exceeded all of my expectations and I have never enjoyed a new vehicle as much as I have this one. It is really difficult to find the right words to truly articulate what a great buying experience this was for me. Mr. Snow is the consummate sales professional and is an excellent ambassador for Volkswagen in general and more specifically McKinney Volkswagen. The highest compliment I can give to McKinney Volkswagen, beginning with Mr. Snow, is everyone to a person at this dealership genuinely appears to like their job(s) and it shows. Further, true customer satisfaction is not just a slogan or some cheap car dealership gimmick but is truly ingrained in the business culture of McKinney Volkswagen. More

Josh met us at the door and was very cordial. He listened to us and then responded by showing us what we indicated we were insterested in. We indicated that we would prefer a vehicle which would pr listened to us and then responded by showing us what we indicated we were insterested in. We indicated that we would prefer a vehicle which would provide greater fuel economy and was smaller, and he showed us the Jetta. We drove it, liked the way it handled, and the fuel economy should be what we want, it's a TDI, 6-speed manual. He didn't push us, but offered us choices, so thou he sold us the vehicle, we felt we were in control of buying it. He was very accomodating, friendly, and caring to us, his customers. Susan went through the financing process with us, and she was very pleasant, friendly, and knowledgeable. I would definitely suggest to my friends that they visit McKinney VW if they are in the market for a car. More

We have been bringing our Jetta Sportwagen to this dealership for almost 3 years for routine service and Brandon Hill has always been very receptive to our needs and always offering to help minimize t dealership for almost 3 years for routine service and Brandon Hill has always been very receptive to our needs and always offering to help minimize the cost shock for our service in any way he is allowed to. We appreciate that. My husband has been a VW fan for a long time having had a Scirocco back in the early days which unfortunately was a lemon for us but that did not deter us from buying another Volkswagen. Now we have two. (Jetta Sportwagen and recently purchased Touareg) We look forward to continued great service for our Touareg as well. Thanks Brandon Hill for all you do. Cindy & John Beckman More

Willy took the time to look for the car that was right for us. It took us a couple of trips to the dealership to find what we were looking for and Willy delivered. We love our new Passat. Thank you Willy! for us. It took us a couple of trips to the dealership to find what we were looking for and Willy delivered. We love our new Passat. Thank you Willy!! More

Walked in looking to down size from my Ford Flex to a VW CC. Chris Schafer took EXCELLENT care of me and even let me take the car to my husband so he could look it over and drive it. Everyone was extremel CC. Chris Schafer took EXCELLENT care of me and even let me take the car to my husband so he could look it over and drive it. Everyone was extremely nice and helpful!!!! I am now a proud owner of a 2010 certified CC and I LOVE IT!!! Much THANKS to the team at McKinney VW. More

I was very pleased with the work done to my VW jetta. Everyone working were all very friendly and made my overall experience enjoyable. I will definitely be coming back Everyone working were all very friendly and made my overall experience enjoyable. I will definitely be coming back More

Friendliness and refreshing for sales person and finance manager. This made our purchase more pleasant than most. This was the second car bought from this dealership. Previous service through service depa manager. This made our purchase more pleasant than most. This was the second car bought from this dealership. Previous service through service department with other car has been exceptional as well. We look forward to having our second car serviced here too. More

From the moment we hit the lot to the moment we left with the car we wanted, the service far exceeded the levels we have ever received from purchasing car previously. Every person we dealt with was helpful, the car we wanted, the service far exceeded the levels we have ever received from purchasing car previously. Every person we dealt with was helpful, friendly, and genuinely interested in getting us the deal we wanted. I would highly recommend McKinney VW again and again. Chris, Jeff and Susan made the process enjoyable. More

Dave was great to work with! Best new car purchase experience by far! No pressures, honest, professional and not your typical car sales hassles. Just straight forward informative, helpful, friendly s experience by far! No pressures, honest, professional and not your typical car sales hassles. Just straight forward informative, helpful, friendly service. Great price and great overall experience! I would highly recommend meeting with Dave for all auto purchases! More