Brandon Tomes Volkswagen of McKinney

Overall good experience. Tommy Irvin is an exceptional sales representative and was both friendly and professional in the process. We would love to do business with VW McKinney again in the future. sales representative and was both friendly and professional in the process. We would love to do business with VW McKinney again in the future. More

Dmitriy has been handling the service on my 2011 Jetta wagon since I bought it. He has always done a fantastic job! His customer service is outstanding!He has gone the extra mile to my car serviced in tim wagon since I bought it. He has always done a fantastic job! His customer service is outstanding!He has gone the extra mile to my car serviced in timely mattter and has quickly resolved nay issues that have come up. He gone beyond the the call of duty in reaching out to me after the service and ensuring everything went well. And,has been fantastic in working hard to try and resolve a blue tooth issue that I have been having since I bought the vehicle. He is FANTASTIC!! More

I was promptly greeted upon arrival at the dealership and the car I wanted to see was brought right to the door for me to look over and test drive. From the beginning it was an overall good experience. I was the car I wanted to see was brought right to the door for me to look over and test drive. From the beginning it was an overall good experience. I was in a very restricted time frame and Dave worked diligently to make sure everything was taken care of quickly. This service has continued on after the sale was completed is expected to continue into the future. More

On Saturday my wife and I spent the morning test driving a Honda, a Toyota and a Mazda as my plan was to buy a Mazda. We were just passing by your dealership and I missed the turning to go on to US75, so we a Honda, a Toyota and a Mazda as my plan was to buy a Mazda. We were just passing by your dealership and I missed the turning to go on to US75, so we thought might as well test drive a Golf. We were initially looking at a 2011 GOLF GTI on display at your dealership but were really interested in a 4 door Golf, that’s when we met Perry. We had not considered buying a VW GOLF as they are relatively pricy and then the added servicing costs. After test driving the 2011 GOLF GTI, Perry convinced us to test drive a new GOLF and explained the 0% deals that you were doing with 3 Year 36,000 mile warrant including cost of all servicing for that period. He spent his precious time explaining and showing us different models of GOLF in your dealership. We test drove at least two cars and he went through the spec of each one with us, he is very knowledgeable and easy to work with compared to other Car salesman I have had to deal with in the past. I was very close to buying a MAZDA 3 and was on my way there when I missed the turning to go on to US75. I was being pestered by their salesman even when I was talking with Perry. He made sure that I didn’t leave your dealership without the car keys. The negotiations for the right price on the car with him was painless and he made sure we were comfortable on the deal. On the Finance side Susan handled our contract professionally and with great finesse, thank you. More

Awesome!!!! He is a great salesperson. Very honest. Straight forward. The experience was exceptional. He provided a quick response to all of our questions and needs. We would highly recommend Dave S Straight forward. The experience was exceptional. He provided a quick response to all of our questions and needs. We would highly recommend Dave Snow. More

I have found this dealership to be friendly and efficient. The work is thorough, correct, and timely. It is a little pricey, but I expected that when I bought a VW. I trust this dealership, and efficient. The work is thorough, correct, and timely. It is a little pricey, but I expected that when I bought a VW. I trust this dealership, and have not comsidered looking for a cheaper non-VW service. More

Willy was very friendly with good knowledge about the cars as well as the whole detailed process in sales. I worked with him several months ago, and I had to go back once again because he is someone I cars as well as the whole detailed process in sales. I worked with him several months ago, and I had to go back once again because he is someone I can trust and depend on. More

Jeff and the entire staff were amazing. Jeff had the car ready for us to look at when we got there. Pricing and finance was very fast and uncomplicated. ready for us to look at when we got there. Pricing and finance was very fast and uncomplicated. More

This was the easiest car purchase I have ever made. Joe was professional and was assisting in training Andrew. Both were excellent. The finance portion was the easiest process ever also. Time in and out was professional and was assisting in training Andrew. Both were excellent. The finance portion was the easiest process ever also. Time in and out was half at other dealers and I had purchased another vehicle recently to compare. I would highly recommend this dealership and Joe and Andrew in particular but the dealership style and philosophy starts at the top and it is excellent. More

After several weeks of shopping for my new car I decided on the EOS then I went to 4 other VW dealerships where I did not feel like I was respected as a person or a customer. Willy, recieved me with the to on the EOS then I went to 4 other VW dealerships where I did not feel like I was respected as a person or a customer. Willy, recieved me with the total expectation that he would meet my needs and that he did. He was eager and listened to what I wanted. He did a search to find exactly what I wanted, when that was not found we looked at the one on the lot. Unlike my previous experiences, Willy was able to educate on the features of this car. And the car had enough gas for a real test drive (previous dealerships had a 5 mile range on the gas gage). Willy made this experience pleasant, exciting and fairly quick. It was well worth the drive from Dallas to McKinney for this level of customer service!! More