
Brandon Tomes Volkswagen of McKinney
McKinney, TX
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Dave has gone above the call of duty to obtain my 2012 VW Dave has gone above the call of duty to obtain my 2012 VW Turbo. You are very lucky to have such an employee he is the best there is. I would not Dave has gone above the call of duty to obtain my 2012 VW Turbo. You are very lucky to have such an employee he is the best there is. I would not hesitate to recomend him to any one. He is just great at what he dose and knows his product. I would hire the guy ! Thanks Dave ! More
I called the dealership before I actually visited there to see if I would even financially qualify for a new Volkswagen, and in less than ten minutes I received a call to let me know that I did. The next to see if I would even financially qualify for a new Volkswagen, and in less than ten minutes I received a call to let me know that I did. The next day I went to the dealership. Chris Schafer was as genuinely nice and helpful as he had been on the phone. We test drove a couple of cars however, unfortunately, they didn't have the car I truly wanted on the lot. Chris was able to find the car at one of their other properties and he went to get it. While that was happening I was introduced to Susan Johnson in the Finance Department. She was fast, efficient, professional, compassionate and was able to answer every question. I've never had a better experience ANYWHERE buying a car than at McKinney Volkswagen. I can say, without question, I will be back and have and will continue to recommended this dealership to anyone looking to buy either a used or new vehicle. More
Looking to purchase a car for our daughter, we were so happy to run into Dave Snow. Years ago he helped us with the purchase of our son's car. He made the whole process easy and effortless. His extensive happy to run into Dave Snow. Years ago he helped us with the purchase of our son's car. He made the whole process easy and effortless. His extensive knowledge is valuable. More
I came to McKinney VW to purchase a Jetta for my daughter, and we were immediately greeted by Willy Castillo at the door. We had Willy check on various models, colors and options, and he never comp daughter, and we were immediately greeted by Willy Castillo at the door. We had Willy check on various models, colors and options, and he never complained! His product knowledge and good nature got us into the vehicle that was right for us. Both my daughter and I were thrilled with the purchase, and everyone at the dealership took the time to answer all of our questions. More
I came into the service area on a Saturday afternoon to check on a couple of items for our CC. I was checking on the price of a piece of chrome trim as mine was cracked (darn parking lots). The service a check on a couple of items for our CC. I was checking on the price of a piece of chrome trim as mine was cracked (darn parking lots). The service advisor (Dmitriy) informed me of the price (way cheaper than I had imagined!) along with checking on the complimentary service the CC receives after a year. I honestly thought I had done that at another local dealership, but the service didn't show when pulling up my VIN. To make a long story somewhat short, I was able to get the the piece of cracked chrome trim replaced AND the complimentary service on that same Saturday, sans appointment! To top it all off, we were out in about an hour and fifteen minutes. The complimentary wash and dry doesn't hurt either. More
We had done some research before we went to McKinney Volkswagon and we thought we knew what we wanted. We intended on buying a 2012 Passat, but we ended up with a 2013 CC and we couldn't be happier. W Volkswagon and we thought we knew what we wanted. We intended on buying a 2012 Passat, but we ended up with a 2013 CC and we couldn't be happier. Willy Castillo greeted us when we arrived and made us feel like we were important. He showed us the cars we wanted to see, took us for test drives and then when we realized maybe we wanted something a little nicer, he pointed us to the right car. Willy is amazing. He's enthusiastic yet humble, informed and obviously pays attention to whom he's working with because I think he knew we would like the CC better before we did. The entire process of buying the car was enjoyable because Willy made it that way. He was very attentive and has a fantastic sense of humor to boot. We were on our way home with our new car in just a few hours - everything was handled smoothly and in a very timely manner. Anyone thinking about a new Volkswagon should make the trip to McKinney and ask for Willy - you won't be sorry! Jon and Lisa Barnett Frisco More
Dave made the experience as painless as possible. I was comfortable and did not feel pressured to make a purchase. When I made the decision, he helped me through the purchase process with care and humor. comfortable and did not feel pressured to make a purchase. When I made the decision, he helped me through the purchase process with care and humor. More
We had looked at this particular model, Jetta tdi, at another dealership but decided to drive to McKinney to look again.. Mr Snow was very helpful, answered all our questions honestly and gave us tremend another dealership but decided to drive to McKinney to look again.. Mr Snow was very helpful, answered all our questions honestly and gave us tremendous service. We are happy with our purchase and look forward to the same kind of service with your service department. More
Willy is great! We bought a Jetta TDI a couple months ago and we liked it so much that I returned and purchased a 2012 Golf R. This was the best car buying experience I have ever had. and we liked it so much that I returned and purchased a 2012 Golf R. This was the best car buying experience I have ever had. More
While I'm somewhat high maintenance and ask a lot of questions and have a lot of specifications, Gabe wears patient and friendly with me and took care of all my needs. He went above and beyond to keep m questions and have a lot of specifications, Gabe wears patient and friendly with me and took care of all my needs. He went above and beyond to keep me updated on my cars status, and answered all the questions I had to ask throughout the duration of my service. Thank you! More