Brandon Tomes Volkswagen of McKinney

My journey with McKinney Volkwagen began on the morning of 06/12/2012 with their online chat service as I was in the market for a CC, but was still on the fence as I hadn't found "the one" that I was looki of 06/12/2012 with their online chat service as I was in the market for a CC, but was still on the fence as I hadn't found "the one" that I was looking for. I chatted with the rep. for about 20 mins. and she stated that a Sales Manager would contact me via phone shortly. Within an hour from our chat, I was contacted by Perry, but missed his call. I called him back and we scheduled to meet at 1pm. I arrived a little before 1p and Perry greeted me on the showroom floor - already a great start! We walked to his office and he had a model already ready for me to test drive. We drove it, but I didn't "connect" with the car...if you catch my drift. After the drive, I told Perry the exact color I was looking for and he managed to find me one. Once we went to it and I sat in it, I knew then...this is "the one" :) Overall, Perry's attentive customer service, personable & professional disposition definitely aided in easing my anxiety of "being a girl" going into a dealership without that male partner to ensure that I wouldn't be dooped or taken advantage of. Now, Susan Johnson on the other hand - was the "icing on the cake!" I went into her office to handle "the money" and the behind-the-scenes matters. During our conversation, Susan continued to ease my anxiety as well as LOWERED my interest to a great rate - I am forever grateful for her genuiness and candor related to the necessity of purchasing coverage that would protect my purchase. Perry, Susan and McKinney Volkswagen - thank you for making my car purchasing experience an easy transaction. Your honest, professional, no-hassle approach is definitely one that is appreciated and should be admired by those that you all encounter. I will 100% ensure that upon those that I know in the market looking for great customer service, honest deals and attentive interactions - McKinney Volkswagen is the best choice! More

Dave Snow was very accommodating , he even came in early to help me. He also has sold me a car before for my daughter last summer.. to help me. He also has sold me a car before for my daughter last summer.. More

I went in looking for a Volkswagen Jetta SE and was on a budget with a trade in Hyundai that hadn't been paid off. Thank god for bobby Owens! Not only did he make it possible for me to leave the dealership budget with a trade in Hyundai that hadn't been paid off. Thank god for bobby Owens! Not only did he make it possible for me to leave the dealership with the car of my dreams, but he also made the whole experience worth while! Best dealer experience ever thanks to the amazing service provided by bobby! Not only was he a sales man, but genuinely was interested in our life! Great man! My next car will def be from there! And I will be recommending my entire family and close friends! Thanks bobby! Also would like to thank David and Susan for helping make this possible! The whole team was amazing! Best dealership by far!! More

Nice experience, quick service, liked the high tech process and good follow up to move the process along. Thanks for your help and partnership in my purchase. process and good follow up to move the process along. Thanks for your help and partnership in my purchase. More

The experience I got here at McKinney VW was great. They guys where really helpful and I have to say I have fallin in love with these kinds of cars. My next one more then likely will be the CC. Yes in deed. guys where really helpful and I have to say I have fallin in love with these kinds of cars. My next one more then likely will be the CC. Yes in deed. Thanks guys and God Bless. More

Considering that this was my first experience buying a new car on my own, they were extremely patient and helpful with making sure I understood everything and felt comfortable. If I needed any help with t new car on my own, they were extremely patient and helpful with making sure I understood everything and felt comfortable. If I needed any help with the car I bought, or wanted to buy an other one, I wouldn't hesitate to come back to this dealership. More

Perry was great, he listened to what I wanted and he delivered when I arrived. No games with the numbers, they were exactly what we talked about. There was no pressure to up sale to a more expensive m delivered when I arrived. No games with the numbers, they were exactly what we talked about. There was no pressure to up sale to a more expensive modal. Joe was great is finance, made sure I understood the lease terms and maintenance options. I do recommend McKinney VW to everyone. By far the easiest car purchase I have ever had out of 10. More

One of my best car buying experiences ever. I worked with Chris Schafer on the purchase of my car. Chris went above and beyond to answer all of my questions and get me information quickly. Above all else, hi Chris Schafer on the purchase of my car. Chris went above and beyond to answer all of my questions and get me information quickly. Above all else, his customer service during and post my purchase has been top notch. I'm in sales and it's refreshing to deal with a person who you feel is there to help you and not push you. I appreciate his style. Everyone else I dealt with at the dealership was professional as well and made the overall purchase an easy and actually fun...not too many times you hear that when dealing with car dealerships. But it was easy and fun. I would recommend anyone looking for a VW to go McKinney VW. More

I needed a second car. My husband encouraged me to look at Volkswagen. I started looking on line. Memorial Day I looked on line and asked a question. Jeff answered and we made the appt. Chris helped me a at Volkswagen. I started looking on line. Memorial Day I looked on line and asked a question. Jeff answered and we made the appt. Chris helped me and the first car I test drove was the car I eneded up buying. More

The employees at Boardwalk McKinney VW were very friendly and helpful. The process from the beginning to end was world class. I worked with Jeff French & found him to be very knowledgeable and energetic. and helpful. The process from the beginning to end was world class. I worked with Jeff French & found him to be very knowledgeable and energetic. I felt like he listened to and addressed questions/concerns I may have had. He made the purchasing experience was enjoyable. It was a no pressure environment which was great. Joe Verhey walked me through the finance process. He explained every document before asking me to sign. He was very attentive and answered any question I may have had. Doug Lucas took the opportunity to show me all the features of the car after I made my purchase. This was the first time I have such great customer service in purchasing a car. Overall, a very good experience with Boardwalk McKinney VW. I will defintely recommend my family and friends about this dealership. More