Brannon Honda

#1. DEMAND A COURTESY CAR! #2. TAKE VIDEO! We have a 2009 Honda that's ALWAYS been serviced at Honda in FLA & never had any issues. Let's just say we w DEMAND A COURTESY CAR! #2. TAKE VIDEO! We have a 2009 Honda that's ALWAYS been serviced at Honda in FLA & never had any issues. Let's just say we will NOT recommend this dealership EVER! We broke down 4 different times after our first drive into this place & had to be towed BACK to the d'lership. We insisted on a courtesy car & TOW REIMBURSEMENT. We were told that our car should make it home, just don't put it in reverse. Well we were stuck on the side of the road, not once, not twice, not 3X, but 4 DIFFERENT TIMES.. AFTER EACH TIME WE WERE TOWED BACK AFTER THEY WORKED ON OUR CAR! Our panel lit up like a Christmas tree & lost complete power EACH TIME. THEN we were told there is oil leaking into the spool valve & throttle body causing the alternator to lose power & we should get an oil change & new spark plugs, too! After we do this, bring it back for the transmission when we can afford to do it. The d'ler said it's because we needed new catalytic converters. Then they said the EGR valve was probably bad since it didn't run right AFTER the transmission was done. We were told he forgot to blow out the EGR so that MAY be why it's running rough. When we first got in to drive it, it had no power & shifted late. The shifter itself wasn't even LINED UP correctly to see what gear the car was in! What dealership has a transmission tech ALLOWED to do such a crappy job?!? Well, finally THAT WAS DONE correctly $4500 later, now you need new CATALYTIC CONVERTERS. We did aftermarket because they quoted us $11,000! Yes, you read correctly! So, we ordered a 3 piece kit from Jparts $350 & were told by the Brannon tech one of them didn't fit properly. It did take some time for the delivery & they did provide a courtesy car. Ok, we ordered ANOTHER one from ROCK AUTO & it was installed. THAT was another $200. We had to pay labor for that of course, $179 per hour, we sank ANOTHER $1200 in our what used to be a "GREAT RUNNING LITTLE CAR." Our car only has 155,000 miles on it. We got it back after 5 months & within the first week our engine light came on again! They keep saying it's because our car is recognizing the aftermarket part as foreign & it throws the engine light on. It's a steady light, don't worry. It can be reset, but it will eventually come back on again since we went aftermarket. OK, NOT HAPPY ABOUT THAT EITHER. THEN, OUR ENGINE OIL LIFE LIGHT came on! We're like, WHAT!? We just had the oil changed, spark plugs, EGR, spool valve, throttle body, transmission, catalytic converters done and got the car back AFTER it SAT at the dealer for nearly 5 months & there's no oil? 🤬 We took video after the car was turned off for 15 minutes & we were completely LIVID! NO OIL ON THE DIPSTICK!! JUST A TINY BLACK DOT ON THE VERY TIP OF THE DIPSTICK?! BEFORE WE SEEK COUNSEL , decided to call & tell the dealership what we just experienced. They said it's probably down a half quart of oil🤨 we said BULL. WE HAVE VIDEO FOOTAGE AND SENT IT TO THEM. They said we will send for a tow truck and check it. We said, NOT WITHOUT a courtesy car! They provided one that day via customer shuttle to the dealership & our car was picked up the next day via TOW TRUCK & when they got our car they put oil in it & when we went to pick it up it actually showed what it SHOULD HAVE SHOWED when we checked it! There's a huge difference on that DIPSTICK, the color is LIGHT GOLD like it should have been in the first place!! Can you believe this crap?! We have video checking the oil AFTER they put oil IN, proving their negligence! They didn't admit to anything of course, but thankfully, we have before & after footage! Techs that worked on our car are MIA. DONT BRING YOUR CAR HERE! The only nice thing you'll experience is their $mile$ in your face while you get $crewed! Just to be proactive.. don't bother replying to this post with the same mumbo jumbo speech that you take customer feedback seriously and strive to do better! (?) THAT'S said to EVERY upset customer!#RUNNOW! More

I have purchased two Honda CRV from Brannon from Comer Allen. He is fantastic. He was very helpful in going over all the details with me. He is an asset to Brannon and will recommend him to all my fri Allen. He is fantastic. He was very helpful in going over all the details with me. He is an asset to Brannon and will recommend him to all my friends and family. I give him a five star rating. He is very knowledgeable in going over all the details with me. He did not rush me in responding to all my questions. More

Brannon Honda provided an experience that was, friendly, quick, thorough, upfront, and supportive. Frank Smith was great! I am so happy with my experience. I love my car. Nope, I don’t want to be pictured. quick, thorough, upfront, and supportive. Frank Smith was great! I am so happy with my experience. I love my car. Nope, I don’t want to be pictured. Trust me in knowing that if I was not satisfied, I would not have signed on the line. They also made sure my car was detailed before I drove away. Not all dealers do that from my previous experiences. I am happy with my car and my experience. More

Frank Smith was our sales representative in this purchase. Frank was very helpful, explained everything, and answered all our questions throughout this process. purchase. Frank was very helpful, explained everything, and answered all our questions throughout this process. More

We had a great experience here! Would definitely recommend to others! Excited about my suburban. Would definitely recommend to others! Excited about my suburban. More

Excellent Experience. Very professional and helpful. Prompt response / attention to detail in requests. Thank you! Very professional and helpful. Prompt response / attention to detail in requests. Thank you! More

Gloria was very helpful and excellent to work with! Brannon Honda is always a good experience. Brannon Honda is always a good experience. More

Gloria Lee helped me with my latest car purchase and I’m so happy with my new car. Go see her if you want a no pressure experience. She will take the time to help you find the right car for you. so happy with my new car. Go see her if you want a no pressure experience. She will take the time to help you find the right car for you. More

Another great car buying experience! My son liked my new Honda so much he decided to purchase one and we went to the dealership and Gloria Lee spent time asking questions and determining My son liked my new Honda so much he decided to purchase one and we went to the dealership and Gloria Lee spent time asking questions and determining what vehicle would be best for him. They were able to work the payments out and he purchased a new CR-V and he loves it! Thanks for another great experience, Gloria ave we will recommend you to any of our friends interested in buying a car. More

Great experience! Kevin Malone was very helpful was very knowledgeable about the vehicle we were looking at. He was very professional. Kevin Malone was very helpful was very knowledgeable about the vehicle we were looking at. He was very professional. More