Brannon Honda
Birmingham, AL
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I was told that my tires needed to be replaced immediately, and I was urged to purchase tires from Honda. I use a different company for my tires, so I took it to them a few days later, where I was immediately, and I was urged to purchase tires from Honda. I use a different company for my tires, so I took it to them a few days later, where I was told my tires safely have 10-15k more miles on them. The Honda inspection sheet also showed my brakes were in the yellow, and they said they inspected them rather than marking it as yellow simply because of how long it has been since they had replaced my brakes. I had my brakes replaced elsewhere less than a month ago, and I have a short daily commute, so there is no reason my brakes should be in the yellow. Unfortunately, this is not the first time things like this have happened, and it makes it hard to trust the people maintaining my car, but this is the only Honda dealership in my area. More
3rd car purchased from Brannon Honda and Kevin Malone was the sales rep for each one. They are very customer focused and always make the deal work. the sales rep for each one. They are very customer focused and always make the deal work. More
The service advisor came right out and took my car back for service. The new waiting area was very nice. Love the complimentary popcorn and snacks while you wait. My car was serviced and I was on my way in for service. The new waiting area was very nice. Love the complimentary popcorn and snacks while you wait. My car was serviced and I was on my way in no time. The service performed was explained before I paid. Excellent service More
Eli took real good care of me. There was initially a recall on the van for the backup camera, and Eli worked out a deal where we could put a deposit down while the issue was resolved before the purchase recall on the van for the backup camera, and Eli worked out a deal where we could put a deposit down while the issue was resolved before the purchase. Great communication from him. More
I was met by the service writer when I pulled in with a smile. The first question he asked how can I help you. I received the full service on my car to included the safety check an oil and filter change. T smile. The first question he asked how can I help you. I received the full service on my car to included the safety check an oil and filter change. They did everything my vehicle needed in under one hour. Great service from a great dealership. More

