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Brattleboro Subaru

Brattleboro, VT

4.8
1,913 Reviews
Brattleboro Subaru proudly serves drivers in the greater Brattleboro area with high-quality Subaru vehicles. With all of the latest new Subaru models like the new Outback, WRX, Impreza, Crosstrek, Legacy, Forester, Ascent and the All Electric Solterra! We have something for every type of driver. We invite you to come visit us, we are conveniently located at 1234 Putney Road. If you're in the market for a used car in Brattleboro, you're also in luck. Check out our used inventory page and browse through these listings for yourself. Brattleboro Subaru is not only your local Subaru dealership, we also offer numerous other auto services and products to our valued Vermont and surrounding town customers. Everything from Subaru car repairs that are performed by our expert technicians to car loans and authentic Subaru auto parts. Brattleboro Subaru is your smart choice for all of your auto needs. Stop into our Brattleboro, Vermont dealership today to meet us in person, we are located near Keene NH, Claremont and Northampton.
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1234 Putney Rd

Brattleboro, VT

05301

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Showing 1,913 reviews

January 10, 2022

I could not be more delighted with the continual excellent courteous service I get at Brattleboro Subaru. The service is done in the time they state unless something unusual is found which they prom More

by BWALLACEMA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Brattleboro Subaru responded

Thank you so much for taking the time to leave an excellent rating and review. We really appreciate your business and your customer loyalty. We look forward to working with you in the future.

January 10, 2022

This is my second purchase at this dealership. Drove up from MA both times because I like the atmosphere better. Salespeople have a laid-back, no pressure approach. Inventory is as good, if not better, tha More

by chrisbedaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Chiesa
Jan 10, 2022 -

Brattleboro Subaru responded

Chris, seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Brattleboro Subaru again and making the commute from Massachusetts just to work with us! We look forward to serving you for many years to come!

January 07, 2022

they were very helpful and fixed the problem as soon as possible. I like it when the service department of a company knows be by name. More

by CINDYPB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Brattleboro Subaru responded

Cindy, your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our great service. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this kind review.

January 07, 2022

Very friendly and helpful. Dropped in without an appointment when a light came on and they took care of me. Thanks! More

by BHOYHAM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Sedelnick
Jan 07, 2022 -

Brattleboro Subaru responded

Thank you so much for your positive rating and review of your recent visit to Brattleboro Subaru. Don't hesitate to reach out if you have any more questions, comments, or concerns.

January 06, 2022

Did the servicing early (I left my car overnight) and contacted me as soon as the servicing was completed. More

by becky31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Sedelnick
Jan 07, 2022 -

Brattleboro Subaru responded

Becky, thank you so much for your 5-star review! We will share this with the service team to let them know to keep up the amazing work. Take Care!

January 05, 2022

The staff was friendly and efficient. Very pleasant every step of the way. I think they deserve a raise More

by MIAPAJOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Brattleboro Subaru responded

We are incredibly grateful that you took the time out to leave us a 5-Star review. Safe travels!

January 05, 2022

All of the staff is always very pleasant and friendly and communicate well regarding my vehicle. More

by CHERIEELY767
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Brattleboro Subaru responded

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Brattleboro Subaru. We look forward to serving you for many years to come!

January 05, 2022

Morgan and Amanda are great. They went out of their way to make my visit outstanding More

by SO.VT.TEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Brattleboro Subaru responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re pleased that Amanda and Morgan were able to provide you with a exceptional experience.

January 04, 2022

As always the service personnel were very polite and patiently explained all aspects of the service performed. As a side note and absolutely no reflection on the service performed, I want to express my More

by jphigginsarmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Brattleboro Subaru responded

We are grateful that you took the time out to leave us this review. Don't hesitate to reach out if you have any more questions, comments, or concerns.

January 04, 2022

Pour service department would never recommend to anyone you never return calls no one ever picks up so you got to keep on calling More

by rcbarrows0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Morgan Dow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Brattleboro Subaru responded

Hello, the Service Manager has been on out for personal reasons and is not able to respond until he returns next week. Can I have him contact you to discuss and try to address your concerns?

Jan 17, 2022 -

Brattleboro Subaru responded

We apologize for the difficulties reaching our service department. Our service staff works very hard to answer calls in a timely manner and as quickly as humanly possible, and return voicemails left as quickly as they possibly can. If you still need assistance from our service department, we can have them contact you directly. Thank you for your feedback and we will use this in working on the best response times as possible. Sincerely, Shawn McMillan Service and Parts Director

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