Brattleboro Subaru

Exceeded expectations When I unexpectedly needed a new car asap, Zach found exactly what I was looking for. Within 24 hours of putting down a deposit over the phone, Zach h When I unexpectedly needed a new car asap, Zach found exactly what I was looking for. Within 24 hours of putting down a deposit over the phone, Zach had my car delivered to Brattleboro and ready for pickup. He was pleasant to work with and helped me get the pricing I needed. When I came to pickup my car, the paperwork was all set to go and with a few signatures, I was on the road in my new car in about an hour or so. Highly recommend Zach and Brattleboro Subaru!! More

Bought used Jeep Wrangler I have not bought a "new" vehicle in over 20 years, John and Billy made the experience very enjoyable. I never felt pressured and felt like they reall I have not bought a "new" vehicle in over 20 years, John and Billy made the experience very enjoyable. I never felt pressured and felt like they really listened to what I was looking for. I have had my Jeep a little over a month and I continue to love it!! Thank you Brattleboro Subaru!! More

Purchased crosstrek I went to Brattleboro Subaru because I was looking to trade my Forester in for either a crosstrek or outback. My sales associate was Zack. He was exc I went to Brattleboro Subaru because I was looking to trade my Forester in for either a crosstrek or outback. My sales associate was Zack. He was excellent and took time while I drove both cars. I really wanted a black SUV and at that this they did not have one on their lot. Zack did call me when he located one and instead of me driving back to Vermont, he had a runner deliver the car to me. More

We Feel Good About The Process and Our Purchase We just recently purchased a new Outback. We preferred the 3.6 engine and there were only a few models available in our area so we did contact Brattl We just recently purchased a new Outback. We preferred the 3.6 engine and there were only a few models available in our area so we did contact Brattleboro Subaru even though they are located 70 miles from home. We started with email and unlike some other dealerships there was no push for a phone contact or "must come in" to see what they could do. Marie wrote back and said they had a new 2018 and she told me an amount they would take off the MSRP for starters and would work from that amount.. A 2019 was available but they would not be able to reduce it as much. All straightforward answers to my questions. There was no pressure to come in or even to call. It was worth a drive over. The car was what we wanted in a very nice color, We ended up spending a bit more than we had hoped, but after the process and before we signed anything, my wife and I both felt we had done as well as we could for the vehicle we were purchasing and that the dealership had made a reasonable and fair profit. It was a pleasant experience and we are quite satisfied. More

Quickly solved a misunderstanding to my great satisfaction. Despite purchasing cars in the past, since moving to Vt., I have leased as I don't drive that much and it is easier to afford. However, when I turned Despite purchasing cars in the past, since moving to Vt., I have leased as I don't drive that much and it is easier to afford. However, when I turned in one car to lease another, my lack of knowledge of leasing led to a misunderstanding with Subaru Finance. When I contacted Brattleboro Subaru, they quickly responding, contacting Subaru, and within a week, my problem was resolved, including a loyalty check! We love Subaru cars, but will definitely be getting them from Brattleboro in the future. They treated me with respect, as opposed to in the past, as an intelligent woman. More

Great experience every time Heading back for our third Subaru. We live in the upper valley with two Subaru dealerships and we still drive to Brattelboro for our Subaru’s. Heading back for our third Subaru. We live in the upper valley with two Subaru dealerships and we still drive to Brattelboro for our Subaru’s. More

Great purchasing experience. Christian and Nazim were great to work with and I never felt like they were pressuring me to make a purchase, whether a vehicle or extended warranty. Christian and Nazim were great to work with and I never felt like they were pressuring me to make a purchase, whether a vehicle or extended warranty. They were both willing to answer all of my questions to my satisfaction and they made the experience of purchasing my Crosstrek pleasant and simple. I would definitely purchase another vehicle at Brattleboro Subaru again in the future. More

Easy Pleasant Buying Experience I had a poor experience with a dealer in Mass and came to Brattleboro Subaru instead because of the customer service. Zakk goes above and beyond to I had a poor experience with a dealer in Mass and came to Brattleboro Subaru instead because of the customer service. Zakk goes above and beyond to make the buying experience easy and positive. I highly recommend working both with Zakk and Brattleboro Subaru. More

Friendly and helpful dealer team = great experience I had been shopping in the upstate NY area for a particular Subaru for several weeks, and on a Friday morning my father offered his help. He tracked d I had been shopping in the upstate NY area for a particular Subaru for several weeks, and on a Friday morning my father offered his help. He tracked down a car matching what my wife and I were looking for in Brattleboro Subaru's inventory, and communicated by email with Marie Flack regarding it. He gave me the information, and when I spoke with them on the phone preparatory to driving 2 hours plus to check out the car, her colleague Jason stepped in to supply the information I needed before we headed all the way out there. When we arrived, Jason greeted us with a smile and passed us into the custody of Zach. We test drove the car and decided to go forward, and Zach was transparent and honest in response to all of our questions about pricing and process. The whole team made us feel very comfortable throughout the process and had all the solutions ready to go in a complicated multistate situation. They even got us wrapped up and on the road in time to make our pre-existing dinner plans, which I count a major feat on a busy Saturday at a car dealership! In comparison to the last several car purchases made by myself, my wife, or our family, this was a painless and pleasant experience, and I am happy to now be a Brattleboro Subaru customer! More