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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,084 Reviews

1,084 Reviews of Brattleboro Subaru - Service Center

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October 22, 2022

Polite, prompt service. Waiting room should require masking or at least put in a serious air filtration system. I wound up going outside to wait the whole time because of th More

by llchapman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Brattleboro Subaru responded

Hey there, we are so happy to hear you had a positive experience with Jordan. We appreciate your feedback and we always looking for better ways to improve our waiting area, we will remember this! We look forward to your next visit!

October 17, 2022

Shawn was very helpful and knowledgeable, great to work with. Gives me confidence in having my Outback taken care of here. More

by donnawinnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Brattleboro Subaru responded

Donna, thank you for your kind and honest review! Shawn is an excellent service manager to work with. Our goal is to make sure your care is safe and you and your time is respected! We look forward to you next visit!

October 14, 2022

Very friendly and curteous. Nice waiting area. Car ready when promised. I will continue to have my subaru serviced here. More

by RIKER119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Brattleboro Subaru responded

Hey there! Thank you for your kind and honest review. Thank you for your loyalty, our service team works very hard to ensure your car and yourself are well taken care of while here! We look forward to your next visit!

October 12, 2022

Friendly, knowledgeable, courteous, good hot chocolate, good coffee selections. They actually call to let you know what’s happening! More

by SARAELIZABETHCOHEN
Recommend Dealer
Yes
Employees Worked With
I forget his name
Oct 12, 2022 -

Brattleboro Subaru responded

Sara, thank you so much for your positive feedback. Our service advisors are excellent, you probably worked with Jordan! He is great at making sure you are updated and comfortable. Our drink selections are sooo delicious. They'll be here for you next time you come in, as well! We look forward to your next visit!

October 12, 2022

Had amazing service, they were fast but still checked my car thoroughly! I will definitely come back for future service. More

by MMK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Brattleboro Subaru responded

Hey there! Thank you so much for your positive review, our service department is fast and efficient! A department you can rely on. We look forward to seeing you in the future!

October 11, 2022

Customer service was attentive, thorough and helpful. Service was done well and effectively. Appreciate it. More

by SUSAN34
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn?? Helpful at pick up when the service center was busy
Oct 12, 2022 -

Brattleboro Subaru responded

Susan, thank you for your positive feedback! Our service department makes sure they have you in and out faster than you can say my car needs a fix! We look forward to your next visit, Susan!

October 11, 2022

Service advisors welcoming, knowledgeable, and thorough. It's always a pleasure dealing with them. Very good service! More

by HVGROVERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Brattleboro Subaru responded

Hey there! Thank you so much for your positive review. Our service advisors are excellent, they know what they are talking about, and make sure you know everything about your car! Your safety is our priority, we look forward to your next visit!

October 10, 2022

The service staff were very knowledgable and friendly. They also have a good sense of humor too. More

by KGURNEY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Brattleboro Subaru responded

Hey there! Our service department is very knowledgeable and are genuinely caring for you and your car. Morgan is an excellent service advisor, we are so happy you had such a positive experience! Let us know if you need anything, we look forward to your next visit!

October 06, 2022

i like that I can take a different make of vehicle other than a Subaru here. I had never previously thought of this option before my daughter started working at Subaru and informed me that service techs are More

by BPDOW5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Brattleboro Subaru responded

Hello Brad, great to hear from you! Thank you for taking the time to write out this thoughtful review! We take any and all makes and models, it's just easier to take care of our community that way! We look forward to your next visit!

October 06, 2022

good service. quick appointment available. good loaner car personnel easy to deal with. very helpful More

by REISMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Brattleboro Subaru responded

Hey there! Morgan is an excellent service advisor to work with, she makes it easy! Loaner cars are super helpful for those days with stuff to do! We are happy to accommodate, and we look forward to your next visit!

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