Brattleboro Subaru - Service Center

The service department in Brattleboro is excellent. They are helpful, knowledgeable, and always have time to listen and explain services rendered. are helpful, knowledgeable, and always have time to listen and explain services rendered. More

Shawn stood behind your promise of integrity, great service and amazing service by replacing tires that were needed prior to 24,000 miles. Great thanks and appreciation! service and amazing service by replacing tires that were needed prior to 24,000 miles. Great thanks and appreciation! More

I brought my car in for its 12000 mile service and a state inspection. The staff was friendly and professional and when I picked up my car they explained everything that was done. state inspection. The staff was friendly and professional and when I picked up my car they explained everything that was done. More

Great customer service, really know their stuff. Just a pleasure to keep going back. Highly recommend pleasure to keep going back. Highly recommend More

Very efficient polite, professional. Was treated as a respected costumer. I will take my vehicle back for service. respected costumer. I will take my vehicle back for service. More

They diagnosed & fixed my tire valve problem. I'm very impressed with their professionalism. My warrantee covered the repair. impressed with their professionalism. My warrantee covered the repair. More

First experience here and was very impressed. Much better than my previous location. Service rep was awesome and helpful; everyone was friendly. than my previous location. Service rep was awesome and helpful; everyone was friendly. More

John was a pleasure to work with. This is my second purchase, my wife purchased one a few years earlier. The service and parts department are both excellent to work with. I have recommended them t purchase, my wife purchased one a few years earlier. The service and parts department are both excellent to work with. I have recommended them to several people I know and they have reported back that they had the same experience that I had. More

I was told that it would take about an hour for the 96K service to be performed, but didn't get a call for 2 hours. More work was needed. I gave permission and that work was finished on time. service to be performed, but didn't get a call for 2 hours. More work was needed. I gave permission and that work was finished on time. More

The service rep was very pleasant. The problem was with the estimate for repairs. All items were listed as if that was the only thing being done to say each wheel and “billed” as such. We purchased our 201 the estimate for repairs. All items were listed as if that was the only thing being done to say each wheel and “billed” as such. We purchased our 2013 Forester from this dealership new and have always had all scheduled maintenance and repairs done there. There has been an attitude change over the last couple of years with question of honesty in need and cost of work to be done. My wife and I were told multiple times to not do the repairs and buy a new car. Put the repair expense toward a new car. Our car just turned 100,000 miles. We I mentioned they had few new cars she said oh, you can order one. Exchange their. Quote of over $4000 for a $30,000+ car. We had most of the repairs they said needed to be done by a highly respected repair facility for $1300. We have lost trust in Brattleboro Subaru and feel betrayed after so many years of being loyal to them. Bob Trier More