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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,087 Reviews

1,087 Reviews of Brattleboro Subaru - Service Center

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September 06, 2021

Service to auto was great however I waited in waiting room for over an hour AFTER the finish time on my car. The only thing separating me from clerk was glass wall with glass door. They knew I was wait More

by ANNETTE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Brattleboro Subaru responded

ANNETTE7 we apologize for not contacting you in a timely fashion. Our Service staff is usually very good about checking in the waiting room.

September 02, 2021

Very professional and helpful. They listened to my concerns. When they completed the task,, they gave me feedback and allowed time for questions and queries. More

by oneltasemple
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Brattleboro Subaru responded

Thank you oneltasemple for you high star rating and kind words. We are happy to hear that you were well taken care of by our Service Department!

September 02, 2021

Love this place. Long way from home. Found this dealership by accident while camping up north. Now I wouldn't want to go anywhere else. More

by devildogr01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sciacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nizam Mushaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
John McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bacigalupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Brattleboro Subaru responded

devildogr01, what a happy accident. We look forward to working with you in the future. Safe travels!

September 02, 2021

It was good. They did not fill out the service report correctly and. failed to install a missing. clip on. may 2021 WRX. Overall it was fine everyone was friendly and service was acceptable. At a More

by mhall17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Brattleboro Subaru responded

mhall17 we apologize for not providing a 5 Star Experience. Based on your review information we cannot look up your service history, did we replace the clip? If we did not, let us know and we can get that taken care of.

September 02, 2021

ery friendly and efficient service. Comfortable waiting room with complimentary cold and hot drinks. All service work done as promised. Easy to schedule appointment. Also checked for any recalls on the veh More

by jimframe2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Brattleboro Subaru responded

jimframe2009 we're happy that our Service Waiting Room could be very accommodating and that our Service Department was able to help!

September 02, 2021

This was a big service, and it was done in record time. As far as we know, everything that needed to be done, was done. More

by Gibson1073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Brattleboro Subaru responded

Gibson1073 happy our Service Department could be of help. Take care!

September 01, 2021

I live in NY and have a vacation house in VT. We are so satisfied with this Service Department that we always service our car More

by tinabill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
Sep 09, 2021 -

Brattleboro Subaru responded

tinabill, we are glad to hear you enjoyed your experience at Brattleboro Subaru and that you continue to choose us for your service needs while staying in Vermont. Take care and safe travels!

September 01, 2021

This dealership is top shelf customer service. From sales to service. I'm treated as a valued customer not just a number. I trust this dealership with all my automotive needs. More

by T.NEMCHEK50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean, service
Sep 02, 2021 -

Brattleboro Subaru responded

T.NEMCHEK50 thank you for your kind words and awesome recommendation! We look forward to working with you in the future.

September 01, 2021

Top notch service!! Very pleased with the way my service was handled. It was much appreciated being squeezed in without an appointment. Thank you very much!! More

by tfalzo82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Brattleboro Subaru responded

tfalzo82, we strive for 100% customer satisfaction and are happy that our Service Department could accommodate you and take care of your automotive needs!

September 01, 2021

Very friendly and efficient service. Comfortable waiting room with complimentary cold and hot drinks. All service work done as promised. Easy to schedule appointment. Also checked for any recalls on the veh More

by RKRAMSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Brattleboro Subaru responded

RKRAMSKY we are happy to hear you enjoyed your experience with our Service Department. Take care!

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