Bravo Cadillac El Paso
El Paso, TX
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Service was quick & easy service advisor did not honor my free oil change as per my contract will not be taking my vehicle for service anymore free oil change as per my contract will not be taking my vehicle for service anymore More
Dealer unfamiliar with other brands within GM. I have a Chevy Colorado. The service agent that treated me wasn’t even aware of the info screen in my instrument cluster. I was informed I needed to I have a Chevy Colorado. The service agent that treated me wasn’t even aware of the info screen in my instrument cluster. I was informed I needed to go to a Chevy dealer to have any problems diagnosed. Even the simple 15k service was inadequate. I came in with lower than recommended tire pressure. I left with the pressure unchanged, still low and unevenly so. Even after I made sure when I arrived that they had nitrogen for the tires (came that way from GM) because the last Chevy dealer did not have nitrogen. I had to go back to have the pressure adjusted. They put it to the recommend Cold Pressure. It was 104*F outside and I drove 25 minutes. Had to have them put in 3 pounds extra. Next morning the pressure was just right. I can understand the Cadillac only knowledge, but what else did they not check that is required for the 15k service? Air pressure is a simple one. And even then they did that wrong. More
Good service, estimate was provided from the service technician along with some added service recommendations and all were completed in a timely manner. technician along with some added service recommendations and all were completed in a timely manner. More
Mike always helps me in service. Always knowledgeable, professional and friendly! I only take my car to your service department, no where else. Always knowledgeable, professional and friendly! I only take my car to your service department, no where else. More