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Bravo Cadillac El Paso

El Paso, TX

Overview
Reviews
4.0
144 Reviews
Call Dealership (915) 505-6762

6555 Montana Ave

El Paso, TX

79925

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By Type

Showing 144 reviews

June 11, 2022

Isaiah was truly excellent, the extended wait of several days was not all that good. That said, the loaner car lightened the blow. More

by Johnnydehoyos18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah, Henry Cordova
Report | Print
Jun 13, 2022 -

Bravo Cadillac El Paso responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Teresa Montes General Manager

Helpful
June 11, 2022

Was a great experience. People here are very friendly. Happy with the service and our new truck. More

by Lori02585
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Alvarez, Henry Cordova
Report | Print
Jun 13, 2022 -

Bravo Cadillac El Paso responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new truck We truly appreciate the opportunity to do business with you. Thanks for choosing Bravo Cadillac El Paso! Sincerely, Teresa Montes General Manager

Helpful
June 10, 2022

Excellent service with friendly staff and top maintenance personnel that ensure your vehicle stays safe and in great running condition. More

by JCBALLEJO53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
Report | Print
Jun 10, 2022 -

Bravo Cadillac El Paso responded

Thank you for your very kind review. Mike and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bravo Cadillac El Paso. Lance Knopp General Manager lknopp@bravoautos.com

Helpful
June 10, 2022

Excellent service, was very happy with this visit. It was quickly! Thank you so much. Must add that they even washed my vehicle. More

by Elena_m2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Arvizu
Report | Print
Jun 10, 2022 -

Elena_m2001 responded

N/a

Jun 10, 2022 -

Bravo Cadillac El Paso responded

Hi, Elena_m2001! Thank you for the stellar rating. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Teresa Montes General Manager

Helpful
June 09, 2022

Service personnel was very helpful and to good care of my vehicles needs. Thank you More

by Sol595
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
Report | Print
Jun 10, 2022 -

Bravo Cadillac El Paso responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Lance Knopp General Manager lknopp@bravoautos.com

Helpful
June 08, 2022

Awesome service thank you to my service advisor for always taking care of me; thanks Christian! More

by Caprice76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez, Daryl Shepherd, Christian Arvizu, Sally Knight, Pete Robles
Report | Print
Jun 09, 2022 -

Bravo Cadillac El Paso responded

Thank you for the kind words for our service department! Christian and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Lance Knopp General Manager lknopp@bravoautos.com

Helpful
June 07, 2022

Bravo Cadillac is very polite and professional. Great experience that helps me to feel comfortable in coming back. More

by csrdrn.cd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Arvizu, Sally Knight
Report | Print
Jun 08, 2022 -

Bravo Cadillac El Paso responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bravo Cadillac El Paso. Please don't hesitate to reach out if you need anything else. Lance Knopp General Manager lknopp@bravoautos.com

Helpful 1
June 06, 2022

I got charge more than what they told me on the phone I only had cash with me they only accept credit card never was I told until my service was done More

by monisalas24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sally Knight
Report | Print
Jun 10, 2022 -

Bravo Cadillac El Paso responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Lance Knopp General Manager lknopp@bravoautos.com

Helpful
June 06, 2022

Dropped off car early and car was ready by 5:00. Mike kept in touch as to what work my car needed. Great service! More

by mabj43
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
Report | Print
Jun 07, 2022 -

Bravo Cadillac El Paso responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bravo Cadillac El Paso. Lance Knopp General Manager lknopp@bravoautos.com

Helpful
June 04, 2022

2nd time around staff was professional and go getters. Made a great deal on Cadillac. More

by VB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emir Atayde, Luis Alvarez, Sally Knight, Pete Robles, Henry Cordova
Report | Print
Jun 06, 2022 -

Bravo Cadillac El Paso responded

Thank you for choosing Bravo Cadillac El Paso. We appreciate your feedback. We're glad we were able to help, and we hope to see you again! Congratulations on your new Cadillac. Lance Knopp General Manager lknopp@bravoautos.com

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