Bravo Cadillac of Las Cruces
Las Cruces, NM
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Bravo has made some changes in their service department all positive. Henry the new service manager is excellent he actually listens to his customers. And I was able to get Bonnie my previous service write all positive. Henry the new service manager is excellent he actually listens to his customers. And I was able to get Bonnie my previous service writer back If I leave a negative review for bad customer service I must leave a positive review for excellent service. It’s nice to be able to trust that my caddy will be taken such good care of. Also thanks to Juan my service technician. More
Stay away far away new ownership has had a negative effect on the service department. New service mgr they don’t listen to the customer and perform service not asked for. Go to local mom and pop opera effect on the service department. New service mgr they don’t listen to the customer and perform service not asked for. Go to local mom and pop operations for service on your caddy’s. Barry Leslie Las Cruces NM More
Went in thinking we were not going to be able to finance a car and you were willing to work with us to get us in a brand new vehicle. We are ever grateful a car and you were willing to work with us to get us in a brand new vehicle. We are ever grateful More
Thought I was buying a trax when and signed contract put 1500 down told the vehicle was mine. Two weeks after purchase the bank messages me stating they have not received paperwork needed to finalize my loa 1500 down told the vehicle was mine. Two weeks after purchase the bank messages me stating they have not received paperwork needed to finalize my loan. Me confused because I thought this was already done. Messaged the finance guy where he told me if I didn’t go to my hometown to do registration I needed to bring them another 2500 so I worked hard to get this done as I live 25 hours away. He also demands my bank statement immediately so confused still and him being really rude like it’s my fault. I later get a text and they tell me I need to return the vehicle immediately. Be aware of these snakes they will lie to get you in and lead you on for weeks. The emotional toll it took on my family was intense. This is just the tip of what happened. More

