Bravo Cadillac of Las Cruces

Always fun dreaming while awake! I was not sure it would happen but it did thank you bravo! I was not sure it would happen but it did thank you bravo! More

Thought I was buying a trax when and signed contract put 1500 down told the vehicle was mine. Two weeks after purchase the bank messages me stating they have not received paperwork needed to finalize my loa 1500 down told the vehicle was mine. Two weeks after purchase the bank messages me stating they have not received paperwork needed to finalize my loan. Me confused because I thought this was already done. Messaged the finance guy where he told me if I didn’t go to my hometown to do registration I needed to bring them another 2500 so I worked hard to get this done as I live 25 hours away. He also demands my bank statement immediately so confused still and him being really rude like it’s my fault. I later get a text and they tell me I need to return the vehicle immediately. Be aware of these snakes they will lie to get you in and lead you on for weeks. The emotional toll it took on my family was intense. This is just the tip of what happened. I will not reach out to you bravo so don’t even try. Also they ran my credit without my knowledge only way I knew was I got alerted. They were only given permission at the beginning but after they rescinded the contract they ran it again. Lying saying they were working with the first bank they had told me I was approved by. More

Freddy, was attentive and very easy to work with. Not pushy at all. Got me a good deal on my car. Pleased with my purchase. Not pushy at all. Got me a good deal on my car. Pleased with my purchase. More

Brandon G is excellent, showed me everything I needed, fast and efficient, got me in my truck as fast as I could want. 5 stars for Brandon. fast and efficient, got me in my truck as fast as I could want. 5 stars for Brandon. More

Salesman excellent job, can't say the same for finance department. I like my truck... department. I like my truck... More

My appointment for 10am, to get an oil change and tire rotation, took 5 hours! I was told it would be ab hour! rotation, took 5 hours! I was told it would be ab hour! More

Service communication is non-existent. They do not return calls and do NOT DO what they say. It should be called the UN-SERVICE dept. Terrible is a term I use infrequently but this place They do not return calls and do NOT DO what they say. It should be called the UN-SERVICE dept. Terrible is a term I use infrequently but this place is terrible to the tenth power. More

In my opinion this is NOT a dealer you want to purchase a car from. We got duped into buying a car that supposedly have towing package and had nothing on it. After the towbar / Hitch was installed that was car from. We got duped into buying a car that supposedly have towing package and had nothing on it. After the towbar / Hitch was installed that was as far as the tow package went. They put on some of the cheapest tires that you a get. We need to replace them. When we were dealing with the finance manager he Lied to us and told us if we purchased a tire road hazard policy (cost $1500) that just to wait a few weeks and come in and we could get all four tires replaced..He actually gave s a note that said 4 week 4tires.. He is not there now and the dealership says they know nothing about such a deal.. So now we have a completely worthless $1500 policy. We will be purchasing new tires and will get the road hazard protection with the new tires . So we will never be able to use this policy. The sales person who helped with the tow package deal now says he does not remember anything.. More

I would not recommend them. If anyone there tells you about some deal they are going to give you have them put it in writing (not the pre written contracts) but have them write If anyone there tells you about some deal they are going to give you have them put it in writing (not the pre written contracts) but have them write it and sign it and have the manager(s) sign it.. They seem to have short memories - “i don’t remember saying that” or “ that person no longer works here so we don’t know what they told you”.We will not be buying a vehicle from them again. More