
Bredemann Toyota
Park Ridge, IL
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 8:00 PM
Wednesday 6:00 AM - 8:00 PM
Thursday 6:00 AM - 8:00 PM
Friday 6:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 8:00 PM
Wednesday 6:00 AM - 8:00 PM
Thursday 6:00 AM - 8:00 PM
Friday 6:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I would highly recommend Bredemann Toyota to anyone looking to buy a new car. I visited 7 dealers this past week trying to find the car that was right for me. I felt that every dealer up until Bredeman looking to buy a new car. I visited 7 dealers this past week trying to find the car that was right for me. I felt that every dealer up until Bredemann was trying to push me to make a decision when I was not ready. They were not listening to what I was saying, but making their own decisions on what car they felt would be good for me. My parents told me that I should visit Bredemann Toyota because they have purchased their last 6 cars from Bredemann. The first thing I noticed when I walked through Bredemann's doors was a friendly greeting and smile from a sales representative named Gene Volfson. I told him the specific car I was looking to get and he immediately went to action looking through his inventory. I found it surprising that every question I asked, he immediately answered the question or went to find the answer if he didn't know. Gene was extremely knowledgeable about the Toyota Corollas and the difference between every model. He did not once try to push any other type of car or sales package. He respected the price range I was looking to stay within. In addition to buying the new car, I was also looking to trade my old care in. Every other dealership asked me how much the previous dealer had offered for my car, before they even looked at it. Bredemann didn't bother asking that question, they asked for my keys and appraised my car. You could tell they are professionals and make their own decisions on what a car is worth. The price they offered me on my trade-in was significantly higher than every other dealership I took my car too. When I finally made my decision, I chose a 2014 Toyota Corolla S Plus. I was then greeted by the finance manager named Tran Nguyen. The only word I could come up with to describe him is, "awesome." He made me feel like I was about to be part of a new family, the Bredemann family. He understood this was the first car I was buying on my own and walked me through every step. There was no point in time where I got nervous or was unsure of any decision I had to make. He made sure I was properly informed before I signed any document. I am happy I ended up purchasing my first car from Bredemann Toyota and I know that you won't be disappointed if you visit this dealership. More
I brought my 2007 Camry Hybrid with 172549 miles in to get it serviced and to get the VSC checked out. Prior to going in, I had done my homework & had seen that Toyota had 0.0% financing going on & looke get it serviced and to get the VSC checked out. Prior to going in, I had done my homework & had seen that Toyota had 0.0% financing going on & looked at their vehicle inventory to see what they had in stock. I was looking at another Camry Hybrid of course! Being that my '07 had such high mileage, I went on Kelly Blue Book to see what it's trade in value was & was not optimistic about making a deal on the XLE that I was looking at. I thought at best that I might be able to get an LE. I was prepared to walk away because my '07 was still going strong. I worked with both Mike Gerlitz & Dave Lurie who normally works at Bredemann's Chevrolet dealership next door. Both guys were fantastic in answering any question that either my wife or I had. I was offered more that I thought was possible for my '07 on trade & ended up driving out in a brand new 2014 Camry Hybrid XLE! I will recommend to anyone I know looking to buy a car to go see either Mike or Dave. More
Gene Volfson was a pleasure to work with and was very helpful in finding us the right car. Jack Prato was very friendly. He quickly explained our financing and the warranty options and got us on our wa helpful in finding us the right car. Jack Prato was very friendly. He quickly explained our financing and the warranty options and got us on our way. More
I needed a new car fast [I had a damage of over $3000 to my old car which I loved] mark and mike are the best I have never [in over 40 years of buying cars] had such a great time I got great service on m my old car which I loved] mark and mike are the best I have never [in over 40 years of buying cars] had such a great time I got great service on my old car for many years and I now have the best deal on my new camry [just like the old one] I am very happy and will recommend they to all who ask the entire team is great if I could I would give 10s instead of 5s herb More
I was interested in a Mercedes SUV at this dealership. Once I expressed interest in the vehicle, I received multiple friendly emails leading up to my actually going to the dealership to test drive the veh Once I expressed interest in the vehicle, I received multiple friendly emails leading up to my actually going to the dealership to test drive the vehicle. The staff was so attentive to quickly respond to any questions I had. Even on the day of the sale, Paul (sales) and Jack (finance) were very pleasant to work with. I felt I received good customer service throughout the sale, however, that commitment to customer satisfaction ended the moment I drove the vehicle off the lot. When I purchased the vehicle, it came with a 2 month / 2000 mile warranty to cover repairs to the engine and transmission. When I bought the vehicle, the wood trim panel around the gearshift was somewhat scratched up....almost as if someone had used too abrasive of a cleanser on it. I ordered a replacement trim from Mercedes....not a big deal. When I took it to MB service to have it installed, they did a complimentary inspection of the vehicle and found that my centrifuge cover was leaking (part of the engine....an oil separator) as well as the transfer case (part of the AWD/transmission system). I contacted Bredemann about having these repaired under the warranty that came with the vehicle. It took multiple emails and phone calls to finally be told they would not cover the repairs. I guess the honeymoon was over. Before the sale...I got almost an immediate response to my emails. After the sale...it took multiple attempts to get a response. Had I bought the vehicle AS IS-NO WARRANTY, I probably wouldn't be upset over this situation. However, don't sell me a vehicle with a warranty and then tell me that covered parts/services are not covered. Paul told me that the general manager, Don, told him the repairs would not be covered. After a strongly worded email, I received a response from Don stating he was out of town and just now getting involved in my case. Funny....he wasn't out of town according to Paul's email. The bottom line....I will never do business with Bredemann again and I encourage everyone reading this to do the same. They make you feel like you're the most important person in the world but quickly develop amnesia the moment you drive off the lot. Their commitment to customer satisfaction ends the moment you sign the bill of sale. More
As a first time buyer and don't know much about car, my experience here was very pleasant. Roger welcome us with a smile and a positive vibes, I knew already that I will be having a good deal that I wa my experience here was very pleasant. Roger welcome us with a smile and a positive vibes, I knew already that I will be having a good deal that I want. I will recommend this dealer a million times than other dealers out there.. they are the best and awesome!! Vert fast, professional, considerate and friendly indeed. My second car will be from here absolutely.. Thanks a lot Roger for assisting us and also to Jack,manager for helping us get the best deal!Godbless and more sales to come! More
I knew Arnie Rowen for quite some time and went to the dealership looking to buy a new car, I talked to Ric Santos who treated me like family and I was totally impressed. Easy, simple and a very cool guy! dealership looking to buy a new car, I talked to Ric Santos who treated me like family and I was totally impressed. Easy, simple and a very cool guy!!! Simply the best customer service experience!!! I have sent many friends and my family to the dealership in the past who have purchased more than a few cars there and all have been extremely happy. Yes they treat you like family and well worth buying from them. 100% Excellent Experience!!! Thank you More
Dan made my experience of buying a new car a very pleasant one. He was attentive, kind, willing to answer any and all my questions. He made sure I was very well informed and comfortable during the pr pleasant one. He was attentive, kind, willing to answer any and all my questions. He made sure I was very well informed and comfortable during the process of decision making. I am Toyota fan and I have also became a Dan's fan! He's for sure the person to go back to for all the future business with Toyota! More
My salesman Angelo Beltrano was great he worked out the best deal I could get on 2013 Rav 4 Limited. He took time after sale to show me how all functions worked in vehicle. Contacted me a couple days later best deal I could get on 2013 Rav 4 Limited. He took time after sale to show me how all functions worked in vehicle. Contacted me a couple days later to make sure I was satisfied with vehicle. More
Great people, friendly and easy to work with. Would recommend to anyone looking to buy new or used car to go and talk to these guys. Thanks. recommend to anyone looking to buy new or used car to go and talk to these guys. Thanks. More