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Breeden Dodge Chrysler Jeep RAM

Fort Smith, AR

4.9
1,203 Reviews

5900 Hwy 71 S

Fort Smith, AR

72908

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Showing 1,203 reviews

February 25, 2021

Worked with sales associate for over a month to find the right vehicle, after I found one perfect for me, I got pre-approved through Chrysler. Finished the deal online, on the phone, and text. Arrived at t More

by Krisnscott2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Underwood, Kevin Kiene, Andrew Olsen, Jackie Robinson, Tommy Connelly, Robert Day, Naisleth Day
February 24, 2021

We received excellent service with the trade in if a 2020 Dodge Ram and a purchase of a 2020 Dodge Charger. We are a returning customer and will be back in the future! More

by angiejh75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Olsen, Robert Day, Naisleth Day
Feb 26, 2021 -

Breeden Dodge Chrysler Jeep RAM responded

Two at once? Returning customer? WOW Thank you guys so much, we love our repeat customers!

February 23, 2021

Sales were GreatFinance guy was great Had service put Sales were Great Finance guy was great Had service put running boards put on my new truck. The cost was more than was told it was going be. I was More

by robtgrhm61
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Underwood, Andrew Olsen, Robert Day, Naisleth Day
February 23, 2021

Been happy with all the services they have provided, everyone is friendly and they always do a great job, I have been very satisfied with them More

by LOBRYANT89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Jackson, Brandon Cormier, Cory Cook, Bryan Howerton, Coleen Armstrong, Donald Kiene
February 19, 2021

My sales people and finance guy was awesome I was treated wonderfully. But there was no oil in my car when I got home I checked it as soon as I got home and had to put 4 quarts of oil in it as soon as I got More

by Jfowler1287
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Underwood, Andrew Olsen, Robert Day, Naisleth Day
February 15, 2021

Best prices for a new vehicle. Best trade-in prices. Good customer service and if there is a problem, they own it. I like Breeden Dodge, after having bought five vehicles from them since 2007. More

by ChipSexton
Recommend Dealer
Yes
Employees Worked With
Randy Jackson, Dean Pendergrass, Cory Cook, Bryan Howerton, Coleen Armstrong
February 15, 2021

Everything went just like they said time wise and cost ,got there at 8:00 a.m. pick up Jeep Grand Cherokee at 8:10 got done at 10:10 a.m. ,Great Job! More

by TOMMYTUCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Howerton
February 14, 2021

The used vehicle that we traveled 5 hours to purchase had been smoked in & had a burn hole in the rear leather seat. Of course no one knew that when we discussed the vehicle on the phone. More

by MHOUK49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Underwood, Kevin Kiene, Andrew Olsen, Wayne Williams
February 11, 2021

The staff was friendly and knowledgeable. However, I was very disappointed to hear that the electrical connections that are needed to fix my vehicle would take 45 days to arrive. This seems a bit excessive More

by justin.johnson0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Cormier, Coleen Armstrong, Donald Kiene
Feb 11, 2021 -

Breeden Dodge Chrysler Jeep RAM responded

We completely understand and sympathize with you. COVID has caused shortages in supplies, parts and services in every industry. Thank you for understanding.

Feb 11, 2021 -

justin.johnson0 responded

Thanks for the quick feedback. I understand constraints in the supply chain very well, but to many organizations are still using COVID as a crutch. This has been impacting us for nearly a year and most good organizations have figured out how to work through this pandemic and still satisfy customer as they had previously. Again the friendliness of your staff is great, but the miss in customer satisfaction is the issue this time. If we had an issue with the vehicle overall my frustration level would be higher.

February 10, 2021

Zach was very helpful and did the best to do a win win business. He found a good used car and with the requirements I had. More

by miguel_neto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Olsen, Zach Wyatt
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