Brewster Ford
Brewster, NY
Filter Reviews by Keyword
By Type
133 Reviews of Brewster Ford
Landon was very gracious and helpful with selecting our new truck. We had a 2013 in mind and he gave us 5 that could still be available. He check around and in a few days Landon found us our first choice new truck. We had a 2013 in mind and he gave us 5 that could still be available. He check around and in a few days Landon found us our first choice. We had to wait until the snow stopped to pick it up. we forget a few things in the old truck plus 2nd set of keys, which Landon mailed to us. Pete was also very nice when I was signing papers. They both stated to call any time if we had any questions. Would purchase again and have already recommended 2 people. More
After pricing Ford Transit Connects with two other dealerships, I settled on Brewster Ford for my 2013 Ford Transit Connect. Brad Stanns was outSTANNding. He worked to come up with a great price and dealerships, I settled on Brewster Ford for my 2013 Ford Transit Connect. Brad Stanns was outSTANNding. He worked to come up with a great price and also gave me a better trade-in price. Brad was professional as well as friendly. He spent quite a lot of time on the phone with me as well and was always patient. He made the whole buying experience a seamless process. I am a happy customer and will do business again with Brewster Ford. More
I went to a few different dealerships looking for my car, there were some closer but none were better. Brad and the rest of the team at Brewster Ford worked hard to find the car i wanted at the price i neede there were some closer but none were better. Brad and the rest of the team at Brewster Ford worked hard to find the car i wanted at the price i needed. I would highly recommend this dealership and already have to my friends and family. More
Great service was extended to me during the purchase of my 2014 Ford Explorer. I appreciate the prompt and professional service I continuously receive when I have questions. I would highly recommend my 2014 Ford Explorer. I appreciate the prompt and professional service I continuously receive when I have questions. I would highly recommend your dealership to any person looking for a new car. More
I purchased a 2013 Edge after my 2011 Edge was totaled in an accident. Landon John handled this purchase with absolute professionalism and compassion. He helped turn my misfortune into a positive experienc an accident. Landon John handled this purchase with absolute professionalism and compassion. He helped turn my misfortune into a positive experience; I have an upgraded model of car with 0% financing and a lower car payment. Who could ask for more??? I have also used Brewster Ford Service department since I purchased the 2011 Edge and have found all of the employees there to be courteous and helpful at all times. I will continue to use Brewster Ford Service department as well as for all of my future auto needs. A huge thanks to Landon, Rick, and Pete for their time and understanding. More
Everyone at the dealership was friendly and courteous. Brad and Rick were very knowledgeable, friendly and courteous. Their customer service was the best. I have purchased several vehicles from Brewst Brad and Rick were very knowledgeable, friendly and courteous. Their customer service was the best. I have purchased several vehicles from Brewster Ford in the past, as always I was extremely pleased with the purchases. I will keep recommending them to others, and for myself, I will just keep going back. Thanks again Rick and Brad. More
Excellent customer service and great to work with. I am a loyal customer who will keep going back. They are friendly, helpful and you I always have a positive experience. The manager Rick always gives m a loyal customer who will keep going back. They are friendly, helpful and you I always have a positive experience. The manager Rick always gives me a great price on my trade and is a great guy!! Salesman Kevin was knowlegable and helpful in all areas of the transaction. More
Great people all around at Brewster Ford!!! Great people all around at Brewster Ford. Great deals to to had at Brewster Ford. Go there!!!!!!! Go! all around at Brewster Ford. Great deals to to had at Brewster Ford. Go there!!!!!!! Go! More
I was taken care of professionally and promptly, I picked up a usedntruck and was in and out in less than an hour. The business manager and salesmen worked together really well. The truck was delivered with up a usedntruck and was in and out in less than an hour. The business manager and salesmen worked together really well. The truck was delivered with a full tank of gas and it was spotless. Overall a great experience. More
I was in the market for a mid-size SUV and one of my choices was a Ford Explorer. I checked their inventory online and called the to inquire if it was still in stock and that I wanted to come by. I pu choices was a Ford Explorer. I checked their inventory online and called the to inquire if it was still in stock and that I wanted to come by. I pulled up to the dealership and met the salesperson I had spoken with. He took the liberty of pulling the vehicle I called about to the front, right away offered a test drive and then gave a brief over-view of the vehicle. Landon was very laid back and never put pressure on me to commit to the vehicle. After my questions were answered (very well and thorough by the way) I expressed interest in the vehicle but wasn't ready for my final decision. The next day I decided to return to "run the numbers" for the vehicle. I met Pete who was the finance manager and was very open and no nonsense. I was never asked to leave a deposit or for any money to hold the vehicle while I made my decision. I did not have to create any bill of sale or any such thing for the finance manager to work with me. This is completely opposite to every single experience I've had purchasing vehicles. Every other dealership were worried about money up front and creating a bill of sale before they would even entertain me obtaining my actual costs of the vehicle. On the third day, I showed up and said I was ready and got my vehicle the same day (earlier than promised too). Another Ford dealer only cared on my first visit and when I had returned seemed to not want to be bothered. Kudos to Brewster Ford, they held the vehicle from my initial interest until I made my decision. Thank you Landon and Pete for giving me the time I needed as well as comfort throughout my process. More

