Brewster Subaru

Exactly What I Was Looking For! I had been researching used cars for several weeks. I came across a car that I thought would be perfect for me at what I felt was a very good price at I had been researching used cars for several weeks. I came across a car that I thought would be perfect for me at what I felt was a very good price at Brewster Subaru. They set up a test drive for me immediately. The sales rep Kristen came along and answered any questions I had. After the test drive I knew I wanted the car. Kristen was able to knock off a few hundred dollars as well as offer a few hundred dollars for my trade in which I was just planning on junking. She was very patient as we waited for what seemed like an eternity on the phone with my insurance and then again as we waited for my bank to finalize my loan and cut the check. The whole process was a very positive experience from beginning to end and I could not be any happier with my car! I highly recommend purchasing your next new or used car from Brewster Subaru! More

Brewster Subaru & Mitchel Pollak / Rich Johnson Tremendously positive experience working with Brewster Subaru. Mitchel Pollak was a consummate professional who understood my interests since our fir Tremendously positive experience working with Brewster Subaru. Mitchel Pollak was a consummate professional who understood my interests since our first conversation. Mitchel provided transparent pricing, realizing that I was seeking information such as the residual value and money factor used to quote my Subaru Legacy lease. Mitchel was also very responsive, friendly, and accountable. He made it clear that he, and Brewster Subaru, wanted to earn my business. From my visits to Brewster Subaru, it appears that the entire dealership tries to create an excellent customer experience from start to finish. In closing the lease transaction, Rich Johnson was also a pleasure to work with and very well informed in our conversation. -CN More

Lease of 2018 Subaru Forester This was my first (and great) experience with Brewster Subaru, but it was my third with Patrick Larson. Patrick was able to set aside the car I wanted This was my first (and great) experience with Brewster Subaru, but it was my third with Patrick Larson. Patrick was able to set aside the car I wanted and negotiate a very satisfactory lease price. In the past I have leased two other cars with Patrick and had excellent and pleasurable experiences. We have since built a good relationship. Patrick has not only helped me find the perfect lease, but also supported me when finishing up my old lease (when I retired my Mazda cx5 back to its original dealer). Ever since my first lease with Patrick, my wife and I never hesitate to commit to his offers. Unlike other dealers who won't enclose details of the transaction via phone or e-mail, I was able to do most of the legal paper work over the phone and e-mail. Patrick saved me both time and money, and in the end he provided me the car that I wanted. Bruce was very helpful with processing all the papers and delivered a great presentation of the new and improved car. Not to mention, Rich Johnson (in a friendly and professional manner) went through the financial part of the transaction, extensively informing and offering me all the available options for my lease. I will definitely work to maintain a great relationship with Brewster Subaru. More

Great Deal/Service/Salesperson From start to finish our dealings with Brewster Subaru during our recent purchase was great and very professional. Our salesman Fred Fogel was truthf From start to finish our dealings with Brewster Subaru during our recent purchase was great and very professional. Our salesman Fred Fogel was truthful and easy to work with, he is truly a credit to Brewster Subaru. Our experience with Rich Johnson (Sales Manager) was relaxed and also very professional. Overall I would recommend Brewster Subaru to my friends and relatives. More

Wonderful Experience! Walking into a car dealership can be a bit intimidating, but Robyn kept any fears at bay and made my leasing experience a pleasant one. She listened Walking into a car dealership can be a bit intimidating, but Robyn kept any fears at bay and made my leasing experience a pleasant one. She listened to my needs, was professional and extremely efficient. Because of that, I got my Subaru Impreza lease at a great price and was driving around in my new car in as little as two days! Overall, the entire staff is friendly and welcoming and the facilities are top-notch. I will be a repeat customer for sure. More

Excellent I came to the dealership to purchase the car that I spec'd and dealership was able to locate it and ready for me in less than a week. From the front d I came to the dealership to purchase the car that I spec'd and dealership was able to locate it and ready for me in less than a week. From the front desk receptionist, salesperson to the manager, everyone was polite and professional. Customer Service goes a long way in this business and they were on top of their game. I was able to test drive the car that I wanted and they honored Subaru reward for test driving. Do your research prior to stepping into the dealership and everything that is offered, so you don't waste your time and theirs. Once you are there, it is a dance between the dealership and yourself and if you don't know how to dance, you will not be satisfied. In the end, I had great experience. Even the finance office experience was quicker than I had in all my car buying experiences. Whether it is their staff or training, it definitely makes it easier in the buying process. Liked the car buying experience and will go for service experience as well. I hope their Service Department does not disappoint. More

Great Customer service I recently bought a 2018 Subaru Crosstrex from this dealership ad Anthony was amazing. he was understanding of the safety concerns i emphazized and ma I recently bought a 2018 Subaru Crosstrex from this dealership ad Anthony was amazing. he was understanding of the safety concerns i emphazized and made me feel like one of the family. weill definatley return for my next purchase in 2019 More

Exceptional Service Just picked up our 1st Subaru from Brewster Subaru. I am very impressed by the overall service! Our sales associate Anthony Pilla, he was great! He pa Just picked up our 1st Subaru from Brewster Subaru. I am very impressed by the overall service! Our sales associate Anthony Pilla, he was great! He patiently listen to what we want in our car and offer us a good deal! He explain everything to us and made our car buying experience enjoyable! Everything was clearly presented to us, no game, no surprises. We felt very comfortable working with him! I am very happy with my 1st Subaru Crosstrek! We will soon return to Brewster Subaru to discus our second car options. If you're in the market to buy or lease, or just want to get some information, Anthony Pilla is the go to person! More

Brewster Subaru is 5 Stars! This is my 4th Subaru -- and my first one from Brewster Subaru. Fred Fogel introduced himself, listened closely to my needs, got me the car I wanted w This is my 4th Subaru -- and my first one from Brewster Subaru. Fred Fogel introduced himself, listened closely to my needs, got me the car I wanted within two weeks and made the purchase process and closing painless. Outstanding service! Plus Danny Gomes, Service Manager, is the best. and the repair shop is open on Saturdays! I recommend the dealership highly -- true professionals all around. I feel valued as a customer and trust them. More

Great experience Buying this car was so easy and stress free! I walked in asked to test drive it, and then said I wanted it and it was mine! Robyn took care of all the Buying this car was so easy and stress free! I walked in asked to test drive it, and then said I wanted it and it was mine! Robyn took care of all the paper work including insurance! All I had to do was sign my name and drive my car! Nicest car dealer I’ve ever dealt with..she even answered all my questions and stayed in contact with me through the whole process. Over all it was an excellent experience! More