
Brian Harris BMW
Baton Rouge, LA
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239 Reviews of Brian Harris BMW
Device appt Serviced quickly and efficiently. Manager explained the sensitivity of the tire guage system to me. Do NOT like fact it is on weekly . a manufacturin Serviced quickly and efficiently. Manager explained the sensitivity of the tire guage system to me. Do NOT like fact it is on weekly . a manufacturing issue that needs to be corrected if I am going to lease another bmw. Nothing they can do about it. More
I just replaced my 1999 323i which I bought in November 1998 I bought a 2017 330 M performance model in the same color as my 323i. My experience with Cynthia Wyatt and Josh Kinsley was excellent. I have been so I bought a 2017 330 M performance model in the same color as my 323i. My experience with Cynthia Wyatt and Josh Kinsley was excellent. I have been so pleased with both my car and my dealership that I naturally went to Brian Harris to replace my car. More
Routine check up Scheduled an appointment so I could have a loaner car. Louis was courteous and prompt on letting me know what was going on. New building is amazing. Scheduled an appointment so I could have a loaner car. Louis was courteous and prompt on letting me know what was going on. New building is amazing. More
Great BMW dealership I’ve bought or leased several BMWs at Brian Harris and I always have a great time! They are professional and great to work with. No stress and ver I’ve bought or leased several BMWs at Brian Harris and I always have a great time! They are professional and great to work with. No stress and very helpful. Cynthia is my salesperson and she does a great job. Service is always great too. I highly recommend them if you need to lease or purchase a BMW. More
Great experience! It was very easy to schedule my service and was able to go in with just a couple days notice. Great amenities while I waited for my car and the appoin It was very easy to schedule my service and was able to go in with just a couple days notice. Great amenities while I waited for my car and the appointment was very quick. Will definitely go back! More
Problem unresolved! Although, I only have 23,000 miles on my 5 series, which includes bumper to bumper warranty, Brian Harris BMW did not fix a problem with my AC. My ca Although, I only have 23,000 miles on my 5 series, which includes bumper to bumper warranty, Brian Harris BMW did not fix a problem with my AC. My car has emitted a chemical smell when it’s started via the AC and they basically stated that it’s my issue not their’s. We'll see who has the last laugh when I purchase another car next year. It won’t be from them! More
Service This was my first time in the newly renovated service department at our BMW. The facility is awesome! My experience great! Mr. Townley and all the This was my first time in the newly renovated service department at our BMW. The facility is awesome! My experience great! Mr. Townley and all the staff were very accommodating and the service was done quickly. More
Maintenance/repair There are some aspects about dealer service departments that make you not want to buy another vehicle from that dealership. Brian Harris BMW is not th There are some aspects about dealer service departments that make you not want to buy another vehicle from that dealership. Brian Harris BMW is not that type. Their service department is one reason I've bought so many vehicles from Brian Harris. Not just BMW but anywhere you see Brian Harris on the building then you know you'll get quality service and car. Ric is someone with whom I've had a positive relationship over the years and exemplifies the positives above. Thanks Ric; need more like you. More
Above and Beyond Buying and Service Experience I have leased many BMW's from Cynthia over the years at Brian Harris. Her customer service skills are phenomenal !!! She is also very knowledgable ab I have leased many BMW's from Cynthia over the years at Brian Harris. Her customer service skills are phenomenal !!! She is also very knowledgable about the whole leasing and buying experience. I have also always had wonderful experiences with the service department as well !! I will continue to use Brian Harris for all my new BMW purchases and service !! More
Cynthia and Service Staff are Awesome! My husband and I have purchased multiple BMW’s from Cynthia at this dealership. We are always impressed with her level of customer service. The servic My husband and I have purchased multiple BMW’s from Cynthia at this dealership. We are always impressed with her level of customer service. The service department staff is very accommodating and always aims to please. I plan to purchase my next luxury vehicle from Cynthia just as soon as I see another one that I find irresistable like my present 740 series. More