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Brian Harris BMW

Baton Rouge, LA

4.6
239 Reviews

12336 Airline Hwy

Baton Rouge, LA

70814

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239 Reviews of Brian Harris BMW

June 28, 2018

Device appt Serviced quickly and efficiently. Manager explained the sensitivity of the tire guage system to me. Do NOT like fact it is on weekly . a manufacturin More

by Dona333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Harris BMW
June 28, 2018

I just replaced my 1999 323i which I bought in November 1998 I bought a 2017 330 M performance model in the same color as my 323i. My experience with Cynthia Wyatt and Josh Kinsley was excellent. I have been so More

by IlovemyBMX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia Wyatt, Josh Kingley, Jason Breaux, Leslie, Rick Townley , Brian Harris BMW
June 28, 2018

Routine check up Scheduled an appointment so I could have a loaner car. Louis was courteous and prompt on letting me know what was going on. New building is amazing. More

by Noscreename
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis , Brian Harris BMW
June 28, 2018

Great BMW dealership I’ve bought or leased several BMWs at Brian Harris and I always have a great time! They are professional and great to work with. No stress and ver More

by tmoore2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia Wyatt, Brian Harris BMW
June 28, 2018

Great experience! It was very easy to schedule my service and was able to go in with just a couple days notice. Great amenities while I waited for my car and the appoin More

by msv-hammond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Harris BMW
June 27, 2018

Problem unresolved! Although, I only have 23,000 miles on my 5 series, which includes bumper to bumper warranty, Brian Harris BMW did not fix a problem with my AC. My ca More

by Aj1222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bernie, Brian Harris BMW
Jun 27, 2018 -

Brian Harris BMW responded

Hello, I am concerned to learn that you were disappointed by your warranty coverage. I would like to get in touch with you and discuss your situation further regarding your vehicle's A/C. When you have a moment, then please contact me. I appreciate your time, and I hope to hear from you soon. Best regards, Brett Bagley General Manager brett.bagley@brianharrisbmw.com

June 27, 2018

Service This was my first time in the newly renovated service department at our BMW. The facility is awesome! My experience great! Mr. Townley and all the More

by Wowner, Mary 328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frederick Townley
June 27, 2018

Maintenance/repair There are some aspects about dealer service departments that make you not want to buy another vehicle from that dealership. Brian Harris BMW is not th More

by Maverick 47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Riv
June 26, 2018

Above and Beyond Buying and Service Experience I have leased many BMW's from Cynthia over the years at Brian Harris. Her customer service skills are phenomenal !!! She is also very knowledgable ab More

by LsuTiger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia Wyatt, Brian Harris BMW
June 26, 2018

Cynthia and Service Staff are Awesome! My husband and I have purchased multiple BMW’s from Cynthia at this dealership. We are always impressed with her level of customer service. The servic More

by Golden Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia , Brian Harris BMW
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