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Brian Harris BMW

Baton Rouge, LA

4.8
244 Reviews

12336 Airline Hwy

Baton Rouge, LA

70814

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244 Reviews of Brian Harris BMW

February 20, 2020

Excellent! My experiences with Brian Harris are always excellent. I have bought 5 BMWs from them! I am always recommending them to others who are interested in their vehicles! Shout out to Darrell Frankli More

by Dr. Judy A. Guilbeaux-James
Recommend Dealer
Yes
Employees Worked With
Frederick Townley, Brian Harris BMW
February 17, 2020

I was nervous being from Hawaii to buy a vehicle sight unseen but couldn't find anything locally like what we wanted. Found our X5 with Brian Harris BMW and couldn't be happier with our salesman Brad, th More

by Andrew
Recommend Dealer
Yes
Employees Worked With
Brad, Jason, Brian Harris BMW
February 17, 2020

Shawn’s is new to the dealer and very professional. He either knew answers or got them for us quickly. Good sales person and we enjoyed working with him. Not high pressure! More

by Sgspring
Recommend Dealer
Yes
Employees Worked With
Jason and Shawad
February 17, 2020

This is my 5th BMW purchase from Brain Harris BMW and we are as pleased as always. Carley Boos gave us exceptional customer service. She was attentive, prompt in responding to texts and emails and made ever More

by oroarks
Recommend Dealer
Yes
Employees Worked With
Carley Boos, Brian Harris BMW
February 16, 2020

The service representative was terrific but... Three times during the life of this car, I have had to return the car to the dealer immediately after my car was serviced because of mistakes made during t More

by rdalton556
Recommend Dealer
Yes
Employees Worked With
Brian Harris BMW
Feb 16, 2020 -

Brian Harris BMW responded

Hello, I take your feedback seriously and am concerned to learn that your service experiences have led to any disappointment. Please reach out to me at your earliest convenience so we may discuss any of your concerns further. It would be my pleasure to assist you in any way I can to restore your full confidence in our team. Thank you for your time, and I look forward to hearing from you soon. Best, Brett Bagley General Manager brett.bagley@brianharrisbmw.com

February 16, 2020

Great service Always great service. Only complaint: I wish I they wouldn't have attempted to sell me an unnecessary alignment and two front tires after I had on More

by markswarner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Harris BMW
February 16, 2020

We worked with Donnie who was very courteous and knowledgeable. We highly recommend Brian Harris BMW used car dept. great service, great deals, and great people. More

by jared_benoit1234
Recommend Dealer
Yes
Employees Worked With
Donnie , Brian Harris BMW
February 15, 2020

Rick is fantastic. I have worked with him several times. He does a great job staying in touch with me and explaining any repairs or needed maintanence More

by Edyce1
Recommend Dealer
Yes
Employees Worked With
Rick, Brian Harris BMW
February 15, 2020

This place is excellent! By far the best customer service I have received with my car. I was in and out and they took care of me like family More

by John Cascio
Recommend Dealer
Yes
Employees Worked With
Brennan Miller
February 15, 2020

Great experience! Rick was very helpful and took time to explain the problems with my vehicle. Loved the video from the mechanic about the services needed. Very impressive service department. More

by waynebono
Recommend Dealer
Yes
Employees Worked With
Rick Townley , Brian Harris BMW
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