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Brian Harris BMW

Baton Rouge, LA

4.8
246 Reviews

12336 Airline Hwy

Baton Rouge, LA

70814

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246 Reviews of Brian Harris BMW

June 28, 2025

After traveling to Baton Rouge for an appointment, my 11 year old 535i began showing an urgent engine coolant message. My State Farm Agent Laurin Maier came to the rescue and called for a tow service. I c More

by Marian.templeton2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tech, Brian Harris BMW
Jun 29, 2025 -

Brian Harris BMW responded

We're glad to hear about your experience with our service team and that you found the repair process clear and helpful. We appreciate your trust in Brian Harris BMW, and we'll be here when you're ready for BMW #3. Take care on the roads ahead.

June 15, 2025

Straight forward, EXCELLENT customer service, EXCELLENT communication skills. Every employee handles business swiftly with ease & care. Last but not least of their best qualities they will do anything in t More

by Hailey D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Buggage, Darrell Franklin, Luke To, Brian Harris BMW
May 22, 2025

The entire buying process was smooth and enjoyable. Lisa was amazing and communicated with us every step of the way. More

by dont96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Harris BMW
May 27, 2025 -

Brian Harris BMW responded

We're glad to hear you had a smooth and enjoyable buying experience with our team. Thank you for choosing Brian Harris BMW.

May 14, 2025

Responsive, polite professional Clean and stocked wait area Car was supposed to be washed but was not More

by jaywala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Harris BMW
May 27, 2025 -

Brian Harris BMW responded

We appreciate your feedback and are glad to hear about the positive aspects. Our team will certainly take your notes regarding the car wash into account as we strive to improve our service at Brian Harris BMW.

May 14, 2025

Very professional with the customers’ best interests at heart/kept customer advised frequently on progress of service very nice waiting area More

by mscresap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Harris BMW
May 27, 2025 -

Brian Harris BMW responded

Thank you for recognizing our team's professionalism and service at Brian Harris BMW. We're glad everything met your expectations, including the waiting area. Wishing you all the best.

May 12, 2025

Top tier professional service! Darrell Buggage displayed extreme patience with me!!! I do believe my next car will be a 2 door grand coupe, convertible! 😊 More

by Tre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Harris BMW
May 27, 2025 -

Brian Harris BMW responded

Thank you for your feedback! We’re glad our team exceeded your expectations. Enjoy driving the grand coupe convertible when the time comes.

May 03, 2025

Excellent customer service and care by Clint in the Service Department 10/10 Thank you! More

by Scott W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Harris BMW
May 27, 2025 -

Brian Harris BMW responded

Thank you for your review. We're glad to hear about the excellent service in our Service Department at Brian Harris BMW.

April 29, 2025

Tasha was very welcoming and inviting. Everyone from the sales team to finance did a great job in making this car buying experience a great one. More

by nnpriestley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tasha, Brian Harris BMW
April 28, 2025

Very Friendly staff and great customer service. The service department was very accommodating upon arrival and appreciated the refreshments while waiting on my vehicle to be serviced. More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Harris BMW
April 23, 2025

I brought my car in because it had a serious recall problem. I only dealt with Jorge Alana(spelling) and the tow truck driver. My tow truck driver was pretty awesome! He was on time and his communicat More

by darlitafontenettebrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Alana, Brian Harris BMW
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