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Brian Hoskins Ford

Coatesville, PA

4.8
840 Reviews
At Brian Hoskins Ford, community is at the heart of everything we do. Since opening our doors in 1958, we’ve been driven by more than just a passion for cars—we’re driven by a passion for people. As a family-owned business, we’ve spent decades partnering with local organizations, sponsoring youth sports teams, and donating our vehicles for parades and charitable events. Giving back isn’t just part of our philosophy; it’s our responsibility. Every effort we make is a reflection of our deep commitment to the people we proudly serve. We’re honored to have played a role in shaping our community for over 60 years, and we’ll continue to be here for you—treating everyone who walks through our doors like family.
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2601 East Lincoln Hwy

Coatesville, PA

19320

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Showing 840 reviews

February 03, 2016

Great no BSing Great experience no BSing told Brandon what I needed for my trade what %rate I needed and he got it where I needed it to be More

by JLoughin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Newell
February 01, 2016

New Car Purchase Recently I traded in my 2014 Explorer for a new 2016 Explorer at Brian Hoskins Ford. The individual who assisted me with the transaction was Matt Lutt More

by johne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe DeMarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lutter
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2016

Great Dealership with Great People The customer service here was great! They really care about their customers and will give you the best deal possible. They are very welcoming and give More

by ericalove18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ciarlone
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2016

knowledgeable, expedient I picked up a new fleet vehicle - George had me in and out. It was simple. I had quite a few new features on the vehicle that I had never experience More

by WindowGuy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Lichowid
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2016

Always a good experience I always deal with the same salesman and I don't have one bad thing to say about him or the dealership. Of course I'll be back. More

by Perky1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ciarlone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scot Shandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2015

High Quality Customer Service I picked up a fleet vehicle and was thoroughly impressed by the sales consultant (George Lichowid). Specifically I was impressed by how George took t More

by Fleet Car Guy on 12/16/15
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
George Lichowid
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2015

Top-notch Team Everyone at the dealership is awesome. Very friendly and down to business. They want to give you the best deal possible. I left feeling very happy and More

by Bentz23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Tarter, Marie DiMassa
December 07, 2015

They were happy to get the sale but ................ I purchased a new F-350 Lariat from Brian Hoskins Ford. I had emailed them (and Ford) regarding an issue I had with my rear bumper. No response - no More

by wouldlovetolovemytruck
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dec 18, 2015 -

Brian Hoskins Ford responded

Thank you for taking the time to write about your experience with us. It's Mike Ciarlone. Can you please give me a little bit more information as to what is going on. I have not had any of my customer reach out to me in regards to an issue they were having with their rear bumper on a truck. As you can see from my other reviews, I take my customer service very serious. Please get back to me so we can go ahead and resolve the issues for you. Thank you, Mike Ciarlone 610-384-4242 ext 136 mciarlone@brianhoskinsford.com

Dec 29, 2015 -

wouldlovetolovemytruck responded

As I had corresponded previously, after I got my new truck home, I noticed a slight misalignment of the rear bumper. Upon close inspection I noticed a very minor dent in the left rear bumper cover. While I understand that Brian Hoskins has no obligation once I drove off the lot, I simply asked if you would be willing to work with me on parts. I am actually more disappointed in the lack of response from both Brian Hoskins and Ford than I am with the bumper. But hey if I am going to spend that kind of money on a new truck I certainly would like it to be right on day one.

December 07, 2015

Great dealership, Great people We really like Hoskins! They are a top notch dealership. We really liked our salesman, Mike Ciarlone. When we go back to get our next car we will be r More

by pkinsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 04, 2015

Extremely Happy and Proud I am writing this review to not only let everybody know what a fantastic job Ed K and Mike C did in making not so good news turn into the best news ev More

by emtkd336
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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