Brian Hoskins Ford

Excellent purchase experience I was able to find the exact F150 I wanted and negotiate the price via email an telephone. There was no pressure to take on any additional services a I was able to find the exact F150 I wanted and negotiate the price via email an telephone. There was no pressure to take on any additional services and we literally signed all of the paperwork to finance and purchase the vehicle in less than 10 minutes. There was great attention to detail in showing my all of the features of the vehicle. Great customer service! I would definitely recommend dealing with Michael Ciarlone and Brian Hoskins Ford! More

Awesome Service Had a great buying experience with these guys. Very informative and accommodating with my new truck. Would definitely go back!!! Mike was great and su Had a great buying experience with these guys. Very informative and accommodating with my new truck. Would definitely go back!!! Mike was great and super easy to deal with. More

Great people to deal with! Trading in and purchasing our new Escape was a smooth and pleasant experience. Every one I dealt with was helpful and knowledgeable, especially Mike o Trading in and purchasing our new Escape was a smooth and pleasant experience. Every one I dealt with was helpful and knowledgeable, especially Mike our sales person who explained every thing about our new vehicle with us. Would recommend buying from them! More

These guys are great! The experience I had trading in my car here and getting into a new suv was great! My salesman Mike actually took the time to explain the process to me The experience I had trading in my car here and getting into a new suv was great! My salesman Mike actually took the time to explain the process to me and had excellent customer service the whole time! Deffinetly made the process painless. I chose this dealership because Mr Hoskins is always a pleasure to talk to. I will highly reccommend them to anyone looking for a vehicle. More

Painless car buying experience I recommend this dealership to anyone in the market for a new or used vehicle. Everyone was professional and very helpful. Mike is a straight shoote I recommend this dealership to anyone in the market for a new or used vehicle. Everyone was professional and very helpful. Mike is a straight shooter and was great to work with. I will definitely consider going back when it's time for a new vehicle. More

First time buying a car I had a very pleasant car-buying experience. Both Mike and Scot were friendly, humorous, and honest. They thoroughly explained what services I would b I had a very pleasant car-buying experience. Both Mike and Scot were friendly, humorous, and honest. They thoroughly explained what services I would be receiving and what services were optional. I believe that I was given a fair deal. More

An Ode to Mike of Hoskins Ford Having dealt with 2 ford dealers prior to walking through the doors of Hoskins, I have to say that my previous experiences were good, enough so, that Having dealt with 2 ford dealers prior to walking through the doors of Hoskins, I have to say that my previous experiences were good, enough so, that I considered returning to either dealer. I saw a few vehicles I was interested in and reached out to them and eventually to Hoskins. Mike was beyond professional, accommodating, friendly, and speedy with any correspondence (he answered all 1000 of my annoying questions). Best of all, never pushy! My husband and I traveled the 30+ miles to do business with Mike on a Tuesday night, we traded in 2 cars and drove off the lot with our new Focus Titanium in less than 2 hours. So, to all those who are questioning making the trip to Hoskins for a new vehicle, the answer is "yes, you should go." Mike, thanks again! A&J Zig More

Poor Management with the Service Department We bought a used truck and once we got it home we inspected the truck closer and there was 4 things wrong with it!!! TOO MANY! Those things should hav We bought a used truck and once we got it home we inspected the truck closer and there was 4 things wrong with it!!! TOO MANY! Those things should have been taken care of before being put on the lot. However I still thought the dealership was ok until we took it to them to get it fixed. We made an appointment and it took over a week until we got the truck back. We kept calling and they would say tomorrow and it was not done then they would say the next day, still not done. This went on for 8 days. The service manager never said sorry just kept making excuses. We were so angry we decided to call the general manager and to my surprise he never even called back. Basically once you buy the car, the professionalism and care you receive is poor! More

won't be back I purchased an F150 here in 2010 and have had a solid 4 star experience between the vehicle and the buying process. I still own the truck. I also h I purchased an F150 here in 2010 and have had a solid 4 star experience between the vehicle and the buying process. I still own the truck. I also have an F250 company truck. My company wants all service to be done at a dealership. My work schedule is very intense and it is very difficult to not only be without the F250 for a day but to also coordinate dropping it off and picking it up. I made my appointment 2 weeks ago to look at the transmission and was very clear to Kevin Trost over the phone that I understood parts and availability and I understood that the entire repair may not be possible in one day. I also let him know of my work situation and that I could not leave the truck more than one day. I requested that the problem be diagnosed the day of my appt and if necessary I would make another appointment for repairs once the parts came in. 2 weeks later I take the truck in the night before the appt and reiterated to Kevin what we had talked about when I scheduled the appt and that I needed the truck for Friday. He understood and said no problem. The day of the appointment I waited around until 5 with no word from Kevin. When I called for an update he told me they were just getting ready to look at it and they would have to keep it through the day tomorrow. I told him that didn't work for me and that I would be there to pick it up shortly. In the mean time I scheduled another appointment with a different dealership. This may seem like a minor issue, but I had this appointment for 2 weeks and clearly stated how they needed to accommodate me which I didn't think was an outrageous request. They do not consider customers schedules and have no regard towards inconveniencing anyone. I am in a very similar industry to the automotive industry. I am in outside sales and deal with a shop and service and parts with a $2bil/year manufacturer. I know that my company would NEVER treat a customer this way. I go above and beyond for my customers every day and know that I do everything in my power to keep them happy. To be treated like this is completely unacceptable. To make matters worse, once I addressed my discontent with Kevin when I picked my truck up there was no apology. I am not done with Ford, but I will not go back to Brian Hoskins for anything after this. Luckily in this area there are quite a few different Ford dealerships that I have the option of dealing with. More

Great job of dervice They were great to my wife and I in out purchase of a silver ford ranger. No hassle no pressure and most importantly they listened when I spoke. They were great to my wife and I in out purchase of a silver ford ranger. No hassle no pressure and most importantly they listened when I spoke. More