Brian Hoskins Ford

Brian Hoskins Ford - Excellent Mike Ciarlone was excellent. I originally made connection via the internet and Mike made contact quickly. The purchase was a surprise for my wife's 4 Mike Ciarlone was excellent. I originally made connection via the internet and Mike made contact quickly. The purchase was a surprise for my wife's 45th birthday and Mike helped to make the entire process enjoyable. His attention to helping make sure we understood the vehicle was like none that I have experienced before. We will be certain to have the car serviced here and share our experience with others. More

purchase of new car Mike Ciarlone was excellent on the service he gave to us in purchasing our new car. Dealing with Mike and the rest of the Dealership was excellent. Mike Ciarlone was excellent on the service he gave to us in purchasing our new car. Dealing with Mike and the rest of the Dealership was excellent. More

Mike Ciarlone was top notch! He was very professional and knew exactly what I was looking for. Talking with him before I made the drive, which was about 30 miles from my house, he made it very promising that knew exactly what I was looking for. Talking with him before I made the drive, which was about 30 miles from my house, he made it very promising that I would leave with the truck I did buy. He and the dealership are worth the trip! I highly recommend them both!! More

My initial meeting with Mike Ciarlone over the internet was a terrific experience. He was extremely friendly, knowledgable and answered all my questions. Upon walking in to the dealership, my wife and I was a terrific experience. He was extremely friendly, knowledgable and answered all my questions. Upon walking in to the dealership, my wife and I felt very welcome. No hassel, pressure or surprises! We met with Mike and he helped us through the entire process of buying our new truck. It was hard on my wife giving up our older Ford truck and trading it in, but Mike and his co workers were completely understanding. They made the entire experience a positive one! We love our F250 and we will definitely recommend Brian Hoskins Ford... and Mike (Bubba) Ciarlone. Thanks so much Rob and Tara Wallace More

Joe, Mike, and Scott were very good explaining in detail but not to the point of bordom everything I needed to know. There was no pressure to buy and I felt very comfortable with them. but not to the point of bordom everything I needed to know. There was no pressure to buy and I felt very comfortable with them. More

Had a much better experience purchasing a vehicle from this dealership than we have had previously at other dealers. Came back with a great price on first contact. Friendly service. Not a lot of hassle this dealership than we have had previously at other dealers. Came back with a great price on first contact. Friendly service. Not a lot of hassle to buy warranties or add-ons. Would recommend highly. More

Mike Ciarlone negotiated the deal with me over the phone because I live over an hour away and they had the specific vehicle that I wanted. We settled on a figure for the purchase vehicle and my trade and wh because I live over an hour away and they had the specific vehicle that I wanted. We settled on a figure for the purchase vehicle and my trade and when I came in there was no b.s.. Everything was simple and went smoothly. I have a lot of experience purchasing vehicles and I must admit, this has been by far the best one. I live within walking distance of a Ford dealership however I will be traveling an hour to Coatesville to see Mike for my next purchase. More

Mike was very helpful I would like to thank him for all the work he put on to get me the perfect car and he did I drove off the lot in a mustang gt and I would tell everyone I know to go to mike he's a gre the work he put on to get me the perfect car and he did I drove off the lot in a mustang gt and I would tell everyone I know to go to mike he's a great guy really knows customer service thanks mike More

Went in to buy a used BMW 135i I saw on their website, and when I first came in I was greeted by a salesman named Roger. We went outside and checked out the car, and was even kind enough to let me bring t and when I first came in I was greeted by a salesman named Roger. We went outside and checked out the car, and was even kind enough to let me bring the car into the service bay to check it out since it had gotten dark out. Roger was friendly and helpful in answering my questions and was overall a great guy. Then when it came time for the business, we sat down, he had my trade appraised, and we began the negotiation. Them knowing I came from a distance to buy the car, they low balled the crap out of me. I told Roger that these figures were laughable, and presented a counter offer with the intentions of speaking to the manager since obviously it was not him who presented feces on the paper in front of me. Then this is when the experience went down like the Hindenburg, right when I was greeted by this smug guy named Joe DeMarino. When Joe first approached me he wouldn't even sit down because he thought it was "a waste of time." I had to kindly ask him multiple times just to sit down so we could begin a negotiation, and when going over the figures, he'd bring his price down by a few hundred, and expect me to move up a few thousand. He was basically asking me to tell him that I was willing to pay six grand over price for it. I told him it was absolutely ridiculous and that he couldn't possibly manage to broker a deal like this. He said that there was nothing left to talk about and stood up and walked back to his desk without returning with my keys, making me sit there for a good five minutes before I got up myself to go to him and retrieve my keys. During this time, I also found out he was trying to run me several thousand OVER book for the 135i! I would say all of this is shocking to me, but it definitely explained why I was the only customer in the dealership; maybe they were trying to make rent off that sale? I'm sitting here a month later writing this review because I saw the price drop online by a few thousand, and I thought hey that's funny... didn't Joe say that somebody would buy it the next week? The funniest part of it all was that I was willing to spend a few grand, cash/finance/whatever I wanted the xxxx car, but even as it sits there, I'd rather walk to work than listen to that guy try and run train on me again. Absolutely horrible experience from him, but Roger was a great guy. Would not recommend to anyone. More

This is my second car purchased from Brian Hoskins Ford. Once again I was utterly impressed with the entire sales process from start to finish. Matt Lutter was my salesmen who was very friendly and profess Once again I was utterly impressed with the entire sales process from start to finish. Matt Lutter was my salesmen who was very friendly and professional. Matt answered all my questions in a timely manner and communicated very well during the trade in and purchase process. He provided me the utmost customer service! Thanks again to the entire Brian Hoskins Ford staff! More