Brian Hoskins Ford

Above and Beyond in Customer Satisfaction! I have been working hard to better my damaged credit score and was finally in the position to qualify for an auto loan. This dealership did an excelle I have been working hard to better my damaged credit score and was finally in the position to qualify for an auto loan. This dealership did an excellent job going above and beyond my expectations in the buying process. They did not take advantage of my credit situation and not only got me bought but gave me a more than fair deal. I know where I will be buying my vehicles from in the many years to come. Excellent customer service and very friendly. More

Pleasant Experience Mike Ciarlone is the best, He was very helpful and extremely knowledgeable about Ford products. We bought an F 150 and it was the best experience ever Mike Ciarlone is the best, He was very helpful and extremely knowledgeable about Ford products. We bought an F 150 and it was the best experience ever buying a vehicle and we would not hesitate to send anyone we know to Mike. He was patient and took a great deal of time to explain the truck and its features before we left the lot. Thanks for everything! More

Awesome staff. I had called Mike up about 4 weeks ago and asked him to call me when they received the 2015 mustang, and he did on a Monday, and with the crappy weath I had called Mike up about 4 weeks ago and asked him to call me when they received the 2015 mustang, and he did on a Monday, and with the crappy weather that week, I finally made it up there praying it was still there, and it was. Mike happened to be on vacation that Saturday, but when I walked in Joe new exactly who I was and what I was there for. I have purchased 2 mustangs with Brian Hoskins and this is my 3rd. Matt filled in for Mike while he was away and went over with me on the basic stuff on the Sync and the display screen. I was in and out of there in 2 hours. Just like always, fast, friendly, courteous, Will not go anywhere else. Great customer service. Thank you! More

Great experience I had been looking for an escape for 5 months and contacted this dealership from online shopping. I got a very quick response .I live an hour away and I had been looking for an escape for 5 months and contacted this dealership from online shopping. I got a very quick response .I live an hour away and negotiated with Mike Ciarlone over the phone. I thought for sure once I got there, there was going to be haggling over the deal we made, but absolutely not. Mike was true to his word from our phone conversation. Easy and quick closing. The best car buying experience ever. Thank again Mike. More

Awesome Staff, Great Atmosphere Met Ed first, who hooked us up with Mike. Both of them were absolutely awesome. Really personable and helpful. Just a great experience leasing my firs Met Ed first, who hooked us up with Mike. Both of them were absolutely awesome. Really personable and helpful. Just a great experience leasing my first new car. Didn't feel pressured at all. Very relaxed experience. Mike took me on the test drive and pulled out three different trucks for me. He even took the time to explain al the new electronics and even helped my sync my phone once we decided on a new f150 XLT. Once I was in the truck and ready to go gave me his card if I had any other questions. Just a great team working at Hoskins. Was the first time at a dealership I wasn't swarmed with salesmen in the parking lot which made the whole experience a good one. Gave me time to make up my mind without someone breathing down my neck! Felt like a family place, and I enjoyed the whole experience. Kudos to Pat in service dept. for recommending I come up, take a look around, and talk to some folks. Would definitely consider going there again in the future! More

2014 Mustang GT Matt was my primary salesman and Mike spent considerable time with me at delivery showing me the controls and nav/entertainment system. Both were extr Matt was my primary salesman and Mike spent considerable time with me at delivery showing me the controls and nav/entertainment system. Both were extremely friendly and demonstrated that they truly enjoy their work. I don't know who calls the shots (short of Brian himself) but they were very accommodating in marking the car as sold while I scrambled to get the money together. Being that 2014 is the final model year for Mustang before the new 2015 design, 2014's are in short supply, so I appreciated them taking it off the market for me. The only thing I would have liked to do differently is schedule a later day and time for Mike or Matt to show me the nav/entertainment system. It's a relatively long process when all I wanted to do at the time was drive my new car out of there. I wasn't really absorbing everything Mike was telling me at the time. But he really knows his stuff. And Matt spent time on his day off ensuring that the car was prepped before delivery. Everything about my experience was extremely positive. More

Excellent Experience and Extremely Satisfied! After considering numerous brands, we chose Ford. Our experience could not have been better! We were off on a test drive in record time and apprecia After considering numerous brands, we chose Ford. Our experience could not have been better! We were off on a test drive in record time and appreciated that our decision-making process was so well respected. The paperwork was handled very efficiently and the new car orientation was extremely thorough and "hands on." We would recommend Brian Hoskins Ford without reservation! More

Service and Sales combined with the Personal Experience I was in the market for a pickup truck recently and had been repeatedly disappointed by my search results, dealership inventory and dealer conversatio I was in the market for a pickup truck recently and had been repeatedly disappointed by my search results, dealership inventory and dealer conversation. Just when I thought my expectations would never be met, I stumbled upon Brian Hoskins Ford with Mike Ciarlone at the helm. Mike Ciarlone, a name that should be synonymous with care, common sense, or even professionalism, was an outstanding partner while determining the best truck fit for me. I had my body style, engine, price point, and additional requirements for both personal and business use and comfort. Mike did his research and came back to me with the perfect match. He proved that he would go to bat for me and put in the time to find what I needed and wanted. His customer service professionalism was outstanding and he made the sale because he listened to and understood what I was saying. He didn't just sell me a truck; he made a match between truck and buyer because of a keen ear and a friendly professional attitude. I recommend Mike Ciarlone for anyone who wants a true partner during their auto experience, not just a salesman. Mike has my vote for future customers and has my appreciation for all of his hard work and dedication. He's an asset to Brian Hoskins Ford and a testament to sales reps and managers everywhere. If you listen....the sales will come. More

No pressure, Good Quality, Good People, Awesome Experience I walked into Brian Hoskins Ford without a clue on the process of buying a car. I was assisted by Mike Ciarlone. He was very personable, patient, and I walked into Brian Hoskins Ford without a clue on the process of buying a car. I was assisted by Mike Ciarlone. He was very personable, patient, and took the time to explain the process to me. In the end, he was able to get me approved for financing on the truck that I wanted. I left Brian Hoskins Ford that day in the truck of my choice, with a smile on my face, and not once did I feel pressured to make a decision! I will definitely recommend my friends and family to buy from this dealership. More

New Vehicle Purchase I had a wonderful buying experience at Hoskins Ford. Everyone was helpful and friendly--especially Mike Ciarlone. Mike provided outstanding product I had a wonderful buying experience at Hoskins Ford. Everyone was helpful and friendly--especially Mike Ciarlone. Mike provided outstanding product knowledge and professional advice. Thank you to Mike and the entire staff. More