259 Reviews of Brian Hoskins Ford - Service Center
Outstanding value. Our technician signed his work with excellence. I appreciate with a tough economy, the value Brian Hoskins Ford gives our family Our technician signed his work with excellence. I appreciate with a tough economy, the value Brian Hoskins Ford gives our family More
We continue to have great car service at this dealership. Abby, Kirk and the service team are excellent. They are always looking out for our best interest. Abby, Kirk and the service team are excellent. They are always looking out for our best interest. More
Great service! Called to make an appointment which was easy to set up. Left my Maverick there for the day and was able to pick up before closing. Called to make an appointment which was easy to set up. Left my Maverick there for the day and was able to pick up before closing. More
Service work is acceptable. All service people are pleasant and courteous. Wait time for a scheduled appointment is unreasonable, and policy of pushing repair time to the end o All service people are pleasant and courteous. Wait time for a scheduled appointment is unreasonable, and policy of pushing repair time to the end of the day to take care of preferred customers is unacceptable. Pushing work to be completed after the weekend, cost additional money for a leased vehicle. Repair work that should have cost $500, surged to over $1,000. Pricing is not transparent, and overpriced. $200 to check error codes, is excessive, especially given the suggested and required repairs were completed at the dealership. Most dealers or repair shops do not charge for error code readouts. More
This dealership goes above and beyond! Nick, the service writer, listened to my issue and solved my tire problem on the same day. I cannot say enough about how accommodating this dealersh Nick, the service writer, listened to my issue and solved my tire problem on the same day. I cannot say enough about how accommodating this dealership is! More
Abby scheduled my emergency appointment with professionalism and interest in getting the problem resolved as quickly as possible. Since it was problem involving a failed brake light bulb, she go professionalism and interest in getting the problem resolved as quickly as possible. Since it was problem involving a failed brake light bulb, she got me an appointment within an hour and a half of my telephone call asking for an appointment. In all my contacts with Abby, she displays a courteous and friendly manner. More
efficient, knowledgeable,friendly and trustworthy staff. Very informative and reliable making a positive experience every time. Very informative and reliable making a positive experience every time. More
Great customer service picked up and dropped off vehicle for service and scheduling was very east for service and scheduling was very east More