Brickell Buick & GMC - Service Center

If I’m being honest. We drove from Central Florida to purchase the car! On the website they had a certain price before we walked in we checked again to see if they change We drove from Central Florida to purchase the car! On the website they had a certain price before we walked in we checked again to see if they changed it (they didn’t) when we got in there everything was at the “sticker price” stating that the price on the website is just to bring customers in! They didn’t give us a discount or anything . They were trying to increase the price of the car each time they came back. I don’t recommend the dealership at all they Gloria was the sales person follow along with Freddy the closer. I called back later because I had a problem with the car and I was told both don’t work there no more . I called from a different number and they transferred me to them very unprofessional. More

Great customer service… it’s been awhile since I have felt this way in a dealership. 100% recommended to all felt this way in a dealership. 100% recommended to all More

muy buen servicio y calidad . Se lo recomiendo a todos los clientes de Gmc gracias. Se lo recomiendo a todos los clientes de Gmc gracias. More

excellent service, Violeta es la major lo aseguro. recommended al 100% Este dealer, te hacen sentir confiado recommended al 100% Este dealer, te hacen sentir confiado More

I scheduled a service online. I showed up and was ignored for 15 minutes and then was told to wait in the waiting room. When I finally was acknowledged, I said I wanted the vehi I showed up and was ignored for 15 minutes and then was told to wait in the waiting room. When I finally was acknowledged, I said I wanted the vehicle serviced and the tires rotated. I came back after I was told it was ready and was ignored for another 20 minutes. Finally I got my bill…$275 for a job that should have been half that, and I noticed that they didn’t change the air filter. Since when is the air filter not included in a service? I worked in shops for years and it always was then. The girl was rude and the entire experience was very disappointing. More

My car has not been working properly since I took it to the service. My car makes noise when turning left and they said they changed the radio but my radio cuts out occasionally and the broadcast is cut of the service. My car makes noise when turning left and they said they changed the radio but my radio cuts out occasionally and the broadcast is cut off. So you could not repair my car in any way and you damaged my working car and I am not happy with you at all. Please call my car to the service and make sure my car works properly otherwise I will take legal action against the service. Thank you More

Excellent customer service, very friendly, surprisingly friendly and helpful , absolutely the best, starting with everyone involved in helping me, defending would recommend to friends and family friendly and helpful , absolutely the best, starting with everyone involved in helping me, defending would recommend to friends and family More

Muy contenta con el trato y muy satisfecho con el personal que me atendió. El mejor lugar para comprar personal que me atendió. El mejor lugar para comprar More

Excelente servicio rápido y eficiente las programaciones de los mantenimientos y otros servicios en general muchas gracias les doy un 10 de los mantenimientos y otros servicios en general muchas gracias les doy un 10 More

I had an excellent experience with the customer service team, specially with Sistina, she was professional, attentive, and went above and beyond to ensure my needs were met. Every step of the process was s team, specially with Sistina, she was professional, attentive, and went above and beyond to ensure my needs were met. Every step of the process was smooth and stress-free. I highly recommend their service! More