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This rating includes all service center reviews, with more weight given to recent reviews.
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1,237 Reviews of Brickell Buick & GMC - Service Center
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April 25, 2024
Great service and very friendly. Everyone is so nice even the cafeteria lady and her husband are super nice and accommodating. I was taken care by the head mechanic Ralph Rodriguez a Everyone is so nice even the cafeteria lady and her husband are super nice and accommodating. I was taken care by the head mechanic Ralph Rodriguez and I am so great duo as he makes me feel safe after he takes care of my vehicle. Thank you all! More
by dcarra07
Verified CustomerEmployees Worked With
Other Employees :
Ralph Rodriguez the head mechanic is great. Thank you for your services and patience with me!
Helpful April 24, 2024
Decent deal, misunderstanding with the deposit, got my car towed without been notified. All my belongings got stole from my vehicle by the tow people. (Prada glasses, keyring and much more , over 500$ in car towed without been notified. All my belongings got stole from my vehicle by the tow people. (Prada glasses, keyring and much more , over 500$ in value) Dealer was notified and didn't do anything about it .the tow company works with them and dealer didn’t care at all. Gonzalo, the manager, was super understanding with me and always tried to help me as much as he could. More
by GCYNTHIA03
Employees Worked With
April 19, 2024
Was Excellent! Sistina was Great in everything! Every step of the process was excellent.. thanks! Sistina was Great in everything! Every step of the process was excellent.. thanks! More
by JOCHELEX
Employees Worked With
April 19, 2024
Gracias sistina por toda tu ayuda siempre ! El mejor servicio y buenisima atencion buen trabajo El mejor servicio y buenisima atencion buen trabajo More
by Zoila
Employees Worked With
April 16, 2024
The service rep was the consummate professional and very helpful and in contact throughout the process. She should be commended for doing a great job and making the entire process very easy. helpful and in contact throughout the process. She should be commended for doing a great job and making the entire process very easy. More
by dad2424
Employees Worked With
April 11, 2024
They treat me very good. They were knowledge of what I was trying to get and I was very happy. They were knowledge of what I was trying to get and I was very happy. More
by ORESTE_RAMOS
Employees Worked With
April 08, 2024
Extremely hospitable, and professional! I came to the dealership with my sister to pick up her car from the service department and ended up purchasing a car. The sales team is amazing and I came to the dealership with my sister to pick up her car from the service department and ended up purchasing a car. The sales team is amazing and provides outstanding service! Jonathan, Robert, and Mario, and Winston (finance ) are the best! More
by natondacobb
April 08, 2024
Violeta Rodriguez The service advisor was awesome always in touch with me about my truck and the service they were doing. also she gave me a loaner. I appreciate it and when I received my truck back everyth in touch with me about my truck and the service they were doing. also she gave me a loaner. I appreciate it and when I received my truck back everything was great Transmission running good no complaints. More
by Steve
Employees Worked With
April 07, 2024
Violeta was excellent as usual. Very helpful and attentive. Knowledgeable of everything that pertains to my vehicle Very helpful and attentive. Knowledgeable of everything that pertains to my vehicle More
by Olm701208
April 05, 2024
I got a really good experience after one of the representatives on service took care of me representatives on service took care of me More
by ESCLOSETS
