Brickell Buick & GMC - Service Center

Slow but fair I had an 8am appt. I arrived 5 min. early as the 2nd customer. It wasn’t until after I complained (at approx. 10:15am) about others that arrived after I had an 8am appt. I arrived 5 min. early as the 2nd customer. It wasn’t until after I complained (at approx. 10:15am) about others that arrived after me, was serviced and gone, that things began to get moving with my vehicle. My vehicle was ready approx. 11:10am. It wasn’t washed due to the long wait, but the positive in the matter is the service was free because of the wait, but I didn’t get any paperwork to prove my maintenance service (so I hope it’s on record). The only reason I didn’t give them 3 stars or less is because they attempted to rectify the situation in the end. Good job. More

Good service I really appreciate Brickell motors in there employees wonderful service gets me in and out I never have a problem when I’m there if it’s a problem I really appreciate Brickell motors in there employees wonderful service gets me in and out I never have a problem when I’m there if it’s a problem they’ll fix it for me they like to see me smile . More

Great service I had a great experience. Minimal wait time. Veronica was very helpful and courteous. She provided free transportation from and back to dealership. Al I had a great experience. Minimal wait time. Veronica was very helpful and courteous. She provided free transportation from and back to dealership. Also, enjoyed my food at their Cafe with complimentary drink. More

Best in Town I bring both my cars in since I bought them, they give the best service and inform you about everything that’s going on with your car with full detail I bring both my cars in since I bought them, they give the best service and inform you about everything that’s going on with your car with full detail and their prices are also the best in town. And a special thanks to Jonathan Diaz for helping me in every visit he is very friendly and respectful person he knows what he doing and he always helps you on whatever you need the most. More

Oil change People that work there are very professional and efficient I feel secure that they are doing the right things in my car and Veronica offered me lift s People that work there are very professional and efficient I feel secure that they are doing the right things in my car and Veronica offered me lift services yo come back to my work. More

Service visit The services rendered here at GMC are just stupendous. Every time I come here my car is serviced in a timely fashion. I have been a loyal customer fo The services rendered here at GMC are just stupendous. Every time I come here my car is serviced in a timely fashion. I have been a loyal customer for the last 5 years and will continue to buy GMC for years to come. More

Poor service I gave Merc cla 250 for service , which I brought it from Brickell luxury motors 9 months ago. Firth point - I asked him to change wipers , he change I gave Merc cla 250 for service , which I brought it from Brickell luxury motors 9 months ago. Firth point - I asked him to change wipers , he changed with some other cheap quality wipers , which is not working properly at all , i realized that next day I was traveling to Tampa , Second point - they charged me $700 for service , but they haven’t washed my car , amazing guys 👏 in fact I see oil marks on rear windows More

Great service Despite the fact that I had to go back for the third time in a month because my engine light kept coming on, it was a great service center. No hassle Despite the fact that I had to go back for the third time in a month because my engine light kept coming on, it was a great service center. No hassle at all. Went in with an issue and they got to it right away. They gave me a loaner vehicle quick and easy. The problem got fixed and I’m back in my vehicle now. The service advisor that attended me was Carlos Blanco. Very cool guy. He was very helpful and understanding and would always keep me updated on my vehicle’s servicing process. More

Oil change and GMC recall From the time I called and spoke with Betty it was a very seamless process. Came in and she took care of everything. Very simple. Just want we need in From the time I called and spoke with Betty it was a very seamless process. Came in and she took care of everything. Very simple. Just want we need in a very stressful day. More

Quick and helpful Quick and helpful. Mario helped get me service plan that wasn’t in my contract when I signed it. Finance took weeks to deliver lease payoff to deale Quick and helpful. Mario helped get me service plan that wasn’t in my contract when I signed it. Finance took weeks to deliver lease payoff to dealership and eventually wrote me a check I had to pick up in person. Lease payoff wasn’t explained well. It was supposed to be payed by dealership as incentive to purchase vehicle. They put lease payoff on top of my principlal amount and into my loan, so I am financing it and paying for it myself. I could have paid myself and avoided tax and interest. I got late fees from dealership that never received lease payoff until I paid them personally and picked up check in person. More