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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,471 Reviews
Call Service Center (844) 224-8461

1,471 Reviews of Brickell Buick & GMC - Service Center

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January 31, 2024

Perfect assistance, very professional and attentive to everything. Best service I've ever had done to my vehicle More

by JUAN CIL
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida, Stephanie Lavastida
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Feb 03, 2024 -

Brickell Buick & GMC responded

Wow, we're glad you had such a wonderful experience with us, Juan! Please don't hesitate to reach out to us if there's anything more we can do!

January 31, 2024

Very great experience quick and easy fix and exceptional customer service skills. Very professional and courteous staff More

by V.LUIS70
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yesenia Sesin
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Feb 03, 2024 -

Brickell Buick & GMC responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Brickell Buick & GMC. Please don't hesitate to reach out to us if there's anything more we can do!

January 30, 2024

5 Violeta Rodríguez went above & beyond & solved the matter in record time. Awesome! More

by DTIMURKAN
Recommend Dealer
Yes
Employees Worked With
5
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Feb 03, 2024 -

Brickell Buick & GMC responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 29, 2024

It was a long wait for the repair for a wiper arm took hours To complete More

by ntm07042
Recommend Dealer
No
Employees Worked With
Stephanie Lavastida, Stephanie Lavastida
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Feb 01, 2024 -

Brickell Buick & GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 844-1641 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 28, 2024

Excellent work Excellent work by the team at this time of the Brickell GMC dealer More

by MAYDARONNEYHERNANDEZ
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sistina Vasetti
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Jan 30, 2024 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

January 27, 2024

This has been the best experience ever. Stephanie was very professional. She is knowledgeable and listens to customers needs. More

by HUBBELHIL
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida, Stephanie Lavastida
Report | Print
Jan 30, 2024 -

Brickell Buick & GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 27, 2024

2024 Buick Encore GX is not the best option Very sensitive brake problems, malfunction of the windshield wipers, they jump on the glass, mirror sensors constantly warning you on the board to check t More

by EDDY_CUBA13
Recommend Dealer
No
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sistina Vasetti
Report | Print
Jan 30, 2024 -

Brickell Buick & GMC responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (877) 844-1641 when you have a chance. Thank you, and we look forward to hearing from you.

January 26, 2024

Seamless and on time The car was promised, and delivered at the exact time they stated More

by GMIRANDA2
Recommend Dealer
Yes
Employees Worked With
Idr
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Jan 30, 2024 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2024

Gracias Yesenia por tu amable atención y buen servicio siempre , gracias a todo el equipo More

by marlenebenitez1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2024 -

Brickell Buick & GMC responded

Nos alegra que nuestro personal le haya brindado tanto apoyo durante su experiencia aquí en Brickell Buick & GMC. Si tiene más preguntas, llámenos. ¡Siempre estaremos felices de ayudar!

January 17, 2024

I love because the customer service is excelent . the wait time is no to long.thanks yesenia More

by MARY_0862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Brickell Buick & GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

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