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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,484 Reviews
Call Service Center (844) 224-8461

1,484 Reviews of Brickell Buick & GMC - Service Center

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January 26, 2024

Seamless and on time The car was promised, and delivered at the exact time they stated More

by GMIRANDA2
Recommend Dealer
Yes
Employees Worked With
Idr
Report | Print
Jan 30, 2024 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2024

Gracias Yesenia por tu amable atención y buen servicio siempre , gracias a todo el equipo More

by marlenebenitez1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2024 -

Brickell Buick & GMC responded

Nos alegra que nuestro personal le haya brindado tanto apoyo durante su experiencia aquí en Brickell Buick & GMC. Si tiene más preguntas, llámenos. ¡Siempre estaremos felices de ayudar!

January 17, 2024

I love because the customer service is excelent . the wait time is no to long.thanks yesenia More

by MARY_0862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Brickell Buick & GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

January 12, 2024

The moment we arrived they realized we were senior citizens ?? and needed assistance. Everyone was friendly and helpful. Yesenia went above and beyond from the moment we got there to the day we picked More

by cvdominguez
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yesenia Sesin
Report | Print
Jan 16, 2024 -

Brickell Buick & GMC responded

We're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

January 11, 2024

Excelente trato al cliente, confianza de seguir trabajando con ustedes Rápido tiempo de respuesta y también rápido tiempo de entrega More

by MAURISANCHEZ0112
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sistina Vasetti
Report | Print
Jan 14, 2024 -

Brickell Buick & GMC responded

¡Estamos muy contentos de haberle brindado una experiencia tan positiva! Si alguna vez necesita algo más de nuestra parte, no dude en llamarnos o visitarnos. ¡Que tengas un día increíble!

January 09, 2024

Yesenia was very rude when making an attempt to contact her from another part of the state of Florida for assistance on what I should do with my vehicle. More

by ivannaraad01
Recommend Dealer
No
Employees Worked With
Yesenia Sesin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yesenia Sesin
Report | Print
Jan 12, 2024 -

Brickell Buick & GMC responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (877) 844-1641 so we can work towards a resolution.

January 09, 2024

Helps you solve any problem you have I live 25 miles from that dealer and I love going there because just seeing her does everything possible to make you satisfied. More

by rosmerycastellanos
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sistina Vasetti
Report | Print
Jan 12, 2024 -

Brickell Buick & GMC responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 08, 2024

Good service and friendly people The service was good, and the people are friendly and professional, and willing to help you on anything you need for your vehicle More

by FRANKE6056
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida, Stephanie Lavastida
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Jan 11, 2024 -

Brickell Buick & GMC responded

Your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

January 07, 2024

Everything I ask for I got He was very helpful in every aspect of my worries More

by lindsaydunk
Recommend Dealer
Yes
Employees Worked With
Jackie
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Jan 09, 2024 -

Brickell Buick & GMC responded

We're glad to hear you found our staff so knowledgeable and helpful! We look forward to your next visit! Take care!

January 06, 2024

The worse service experience ever no professionalism from service mechanics. Lack of care for customers properties and personal belongings. More

by rburgos83@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yesenia Sesin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yesenia Sesin
Report | Print
Jan 09, 2024 -

Brickell Buick & GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 844-1641 to discuss your concerns, as your satisfaction is of utmost importance to us.

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