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Brickell Buick & GMC - Service Center

Miami, FL

4.4
1,484 Reviews
Call Service Center (844) 224-8461

1,484 Reviews of Brickell Buick & GMC - Service Center

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January 05, 2024

A great service . 100% recommended She was very fast and attentive When doing her Job More

by alejandroguerra2303
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yesenia Sesin
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January 04, 2024

Fast Fast and helpful service She was very helpful. And the oil change was fast. More

by ali.guerrero1225
Recommend Dealer
Yes
Employees Worked With
Violeta Rodriguez
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Jan 06, 2024 -

Brickell Buick & GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 03, 2024

Fue muy buena,violeta me ayudó en todo fue muy atenta y el arreglo fue rápido y con calidad,yo siempre recomiendo a brickell gmc para todo More

by hidalgoexel
Recommend Dealer
Yes
Employees Worked With
Violeta Rodriguez
Report | Print
Jan 05, 2024 -

Brickell Buick & GMC responded

¡Gracias por destacar a Violeta, quien ayudó a que esta fuera una gran experiencia! ¡No dude en comunicarse con nosotros si hay algo más que podamos hacer!

January 03, 2024

Terrible service and the staff is even worse. This has to be a Spanish club only. If your any other nationality you won’t get treated properly. This has to stop. You can’t treat people differentl More

by Pedro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie Lavastida
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January 03, 2024

Wrongful information was given to me about the repair that was needed on my car. Not even sure my car was put up so mechanics can look underneath. I left due to pricing, and went to my mechanic who confi More

by lizthemiamirealtor
Recommend Dealer
No
Employees Worked With
Stephanie Lavastida, Stephanie Lavastida
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Jan 05, 2024 -

Brickell Buick & GMC responded

We are disappointed to learn of your experience here at Brickell Buick & GMC, but will take this opportunity to improve. We'd like the opportunity to turn your experience around. Please reach out to us at (877) 844-1641 at your earliest convenience to discuss how we can turn this experience into a positive one.

January 02, 2024

Nice people and their service is starting to improve. I need more English-speaking personnel. Personnel who speak English. More

by jrags57
Recommend Dealer
No
Employees Worked With
Yesenia Sesin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yesenia Sesin
Report | Print
Jan 05, 2024 -

Brickell Buick & GMC responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

January 02, 2024

Excellent service very friendly staff. I would recommend Brickell Buick& GMC for all vehicle service needs. More

by ABRAVO19
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sistina Vasetti
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Jan 04, 2024 -

Brickell Buick & GMC responded

We're happy you found our staff to be so supportive during your experience here at Brickell Buick & GMC. Thanks for the recommendation, and have an amazing day!

January 02, 2024

Absolutely horrible My problem with the dealership is that I am getting nonstop harassing text messages, asking for feedback asking for surveys asking for stuff. It's now to a point of harassment and I'm More

by TWALSH2323
Recommend Dealer
No
Employees Worked With
Stephanie Lavastida, Stephanie Lavastida
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January 02, 2024

I like the dealership everyone's very friendly easy to get along with good personalities I like the atmosphere More

by TWALSH2323
Recommend Dealer
Yes
Employees Worked With
Stephanie Lavastida, Stephanie Lavastida
Report | Print
Jan 05, 2024 -

Brickell Buick & GMC responded

We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 01, 2024

I had a great experience with my service. Jessenia is a well qualified professional service representative. More

by GONZALEZNOEL
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yesenia Sesin
Report | Print
Jan 03, 2024 -

Brickell Buick & GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Brickell Buick & GMC! If you have any further questions, please give us a call. We're always happy to help!

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